Business Details
9 Years
experience
Emergency
services
Trusted Roofing & Siding Solutions in Sussex County, DE
Morse Home Improvement is a family-owned and operated roofing and exterior renovation company serving Sussex County, Delaware. With decades of combined experience in the industry, our team of certified professionals specializes in delivering high-quality roofing solutions tailored to meet the unique needs of homeowners and businesses. Our expertise spans roof repairs, replacements, storm damage inspections, and insurance claims assistance, ensuring clients receive comprehensive support from initial assessment to project completion. We prioritize customer satisfaction through transparent communication, meticulous attention to detail, and a commitment to using premium materials from trusted brands like Certainteed.As a veteran-operated business, we bring integrity, reliability, and a deep understanding of local weather challenges to every project. Our dedication to excellence is reflected in our 24/7 emergency services, flexible financing options, and a proven track record of resolving complex roofing issues efficiently. By maintaining strong community ties and adhering to the highest ethical standards, we have built a reputation as a trusted leader in exterior home improvement solutions.
Services
Roof Repairs
Roof Replacement
Storm Damage Inspections
Insurance Claims Assistance
Gutter Guards
Leak Detection
Roof Health Assessments
Siding Installation
Window Replacement
Exterior Renovations
Details
- Year established: 2017
Highlights and features
- Family-owned with 50+ years combined insurance claims expertise
- Certified installers using premium Certainteed materials
- 24/7 emergency response with rapid storm damage repairs
- Local financing options through trusted Sussex County partners
- Award-winning customer service with 100% satisfaction guarantee
What people say
Prompt emergency response
Professional installation crews
Excellent insurance assistance
Thorough inspections
Impeccable cleanup
Services
Roof Replacement
Our roof replacement service provides complete installation of premium asphalt shingle systems using Certainteed Landmark Pro and Tamko Heritage materials. We handle full tear-off, decking repairs, and proper ventilation installation while maintaining strict safety standards. Clients benefit from our insurance claim expertise, 24/7 emergency support, and same-day cleanup with magnetic nail retrieval. Each project includes detailed documentation and manufacturer warranties for long-term protection.
Storm Damage Repair
Specialized storm damage restoration addresses wind, hail, and debris impacts with certified inspections and insurance claim assistance. Our team performs temporary leak prevention, detailed damage documentation, and permanent repairs using matching materials. We streamline the claims process with adjuster coordination and provide comprehensive before-and-after photo reports to ensure full coverage for Sussex County homeowners.
Insurance Claims Assistance
We simplify insurance claims through expert documentation, adjuster collaboration, and detailed repair specifications. Our staff includes former insurance adjusters with 50+ years combined experience negotiating fair settlements. Services include damage assessment reports, photo documentation, and direct communication with insurance providers to maximize coverage for roof and siding repairs.
Gutter Protection
Our integrated gutter protection systems prevent debris buildup while maintaining proper water drainage. Installation includes seamless gutters, micro-mesh guards, and leaf filters designed to withstand coastal weather conditions. The system works with roof warranties and reduces maintenance needs through patented design features that prevent clogging and ice dam formation.
Roof Health Assessments
Comprehensive roof evaluations identify hidden damage, material deterioration, and potential leak points through visual and technological analysis. We provide digital reports with annotated photos showing issues like improper flashing, ventilation problems, or hail impact marks. Assessments help prioritize repairs and extend roof lifespan through proactive maintenance recommendations.
People
Tom Morse
Owner
U.S. Army veteran with 20+ years in roofing and insurance claims. Oversees operations and customer relations while maintaining hands-on involvement in complex projects. Known for integrity-driven business practices and community leadership in Sussex County.
Jessica Mason
Service Coordinator
Manages client communications and scheduling with 15 years of industry experience. Recognized for exceptional responsiveness and coordination of emergency service requests across multiple locations in Delaware.
Doug Phillips
Director of Field Operations
Leads installation teams with expertise in quality control and project management. Ensures adherence to safety standards and timely completion of residential and commercial roofing projects throughout the region.
Alfred "Lee" Davis
Exterior Renovations Manager
Specializes in comprehensive exterior upgrades including siding, windows, and roofing systems. Provides technical guidance during estimates and supervises complex renovation projects requiring multi-phase coordination.
Robert Webb
Project Manager
Coordinates large-scale replacements with attention to detail and client communication. Manages crew deployment and ensures compliance with manufacturer specifications for warranty validation.
Questions
Do you offer emergency roof repairs?
Yes, we provide 24/7 emergency service for storm damage, leaks, and urgent roof issues with rapid response times across Sussex County.
How do insurance claims work with your company?
Our team handles all aspects including documentation, adjuster meetings, and repair coordination to maximize your insurance coverage for storm damage.
What roof material brands do you install?
We specialize in Certainteed products including Landmark Pro shingles and offer Tamko Heritage options with full manufacturer warranties.
Can you replace roofs in one day?
Most residential replacements complete within 8-10 hours using our experienced 15+ member crews while maintaining meticulous cleanup standards.
Do you service commercial properties?
Yes, we handle commercial roofing projects including flat roofs, maintenance contracts, and emergency repairs for businesses in Delaware.
What financing options are available?
We offer 0% APR financing through local partners with quick approval to help manage replacement costs while maintaining quality standards.
Videos
Reviews (6)
Sharon Draine
Jan 31, 2022
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Morse Roofing recently installed a new roof and gutters on our home. During the installation they discovered more damage than what we expected. They made all the necessary repairs and installed the new roof. We also had new gutters installed and an excellent job was done on both the roof and gutters. I would highly recommend them to anyone.
Sue Reed
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Look no further if you need a roofer. They arrived on time and got right to work. Did a great job. We want to thank the team at Morse roofing. When we need a whole roof done we will use Morse Roofing.
Service:Roof repair
Look no further if you need a roofer. They arrived on time and got right to work. Did a great job. We want to thank the team at Morse roofing. When we need a whole roof done we will use Morse Roofing.
Service:Roof repair
John Kibler
Oct 29, 2021
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Morse Roofing has been EXCELLENT in making contact with me and keeping me informed of the repair status on our second home in DE. Since we could not be there during the repair, they made PHONE contact AND sent photos of the completed repairs.
VERY nice people to work with. They will be our "roofer" when the house or garage needs a full roof replacement. We can't recommend them enough. They should get 10 stars, not five.
John K
VERY nice people to work with. They will be our "roofer" when the house or garage needs a full roof replacement. We can't recommend them enough. They should get 10 stars, not five.
John K
Ryan Dagsboro
Oct 01, 2021
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Had Morse and Tom out to do a damage assessment and inspection due to some water staining on our ceiling. The service was prompt, professional and knowledgeable. Tom did some quick fixes and we're good to go. Amanda in the office was courteous, responsive, and more than accommodating due to our busy schedule. We will be using Morse for all our roofing needs from here on and will be recommending them to all our friends and family. They are amazing.
Charlotte Prado
Jun 20, 2021
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The entire process of having my roof shingles replaced was completed in a very professional and courteous manner. From the estimate to the installation I was kept informed of apprised of what to expect. John and Lee did a great job in explaining the layout of my roof and issues they encountered and repaired. All of the yard decorations were carefully moved away from the house and repositioned when the job was completed. Everyone I spoke with very courteous. I highly recommend this group for your next roof exchange or repair.
Susannah Griffin
Nov 09, 2020
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We have used Morse Roofing and Siding over the years and have always been totally impressed on all fronts. During last weeks rain, our roof sprung a small leak. We called Morses office and left and message, knowing how busy they must be at this time. Yesterday afternoon Tom Morse called us and said they were just down the road and could he swing by to check things out. Well, three minutes later there were three Morse trucks in our driveway and a crew on our roof. They didnt just assess the issue - they fixed it! In the middle of the work, a crazy storm with driving rain and hail came through
