Business Details
24 Years
experience
Expert Hearing Healthcare Services in Raleigh, NC
Down East Hearing Care Associates has been dedicated to improving hearing health for over two decades. Our team of certified audioprosthologists and hearing specialists provides personalized care tailored to each patient's unique needs. We specialize in advanced hearing solutions, including diagnostic evaluations, hearing aid fittings, tinnitus management, and custom ear protection. Our commitment to excellence is reflected in our use of cutting-edge technology and evidence-based practices to address hearing loss and its broader impacts on cognitive and overall health. With locations in Raleigh, Knightdale, and Rocky Mount, North Carolina, we serve individuals and families seeking compassionate, expert-driven hearing care. Our services extend beyond hearing devices to include auditory rehabilitation, cognitive screenings, and preventative care for diverse populations, including musicians, industrial workers, and pediatric patients.We prioritize patient education and ongoing support to ensure long-term satisfaction and improved quality of life. Our staff's extensive experience, including over 30 years of industry expertise, ensures that every client receives reliable, ethical, and comprehensive care. We collaborate with manufacturers, insurers, and healthcare providers to deliver accessible, high-quality solutions. By integrating innovative tools like LACE Ai Pro brain training, we enhance patient outcomes through personalized, technology-driven approaches. Our mission remains focused on empowering individuals to reconnect with their communities and enjoy life's essential sounds.
Services
Hearing Aids
Hearing Tests
Tinnitus Management
Ear Protection
Cognitive Screenings
Auditory Rehabilitation
Pediatric Hearing Care
Hearing Aid Repairs
Custom Ear Molds
Assistive Listening Devices
Details
- Year established: 2002
Highlights and features
- We offer 23+ years of specialized hearing care experience in North Carolina
- Our team includes certified audioprosthologists and cognitive specialists
- We provide on-site hearing aid repairs and custom ear mold fabrication
- We specialize in industrial and musician hearing protection solutions
- We integrate cognitive screenings with auditory assessments for holistic care
What people say
Excellent service
Quick and precise
Cheerful attentive staff
Super personable
Highly recommend
Services
Hearing Aids
We provide advanced hearing aids from leading manufacturers including Starkey, Phonak, and Jabra. Our specialists help patients select and fit devices tailored to their specific hearing needs and lifestyle requirements. With options ranging from invisible-in-canal models to powerful behind-the-ear solutions, we ensure optimal sound quality and comfort. Our services include device programming, adjustments, and ongoing maintenance to maximize long-term benefits.
Cognitive Screenings
Our cognitive assessments evaluate memory, processing speed, and problem-solving abilities to identify potential connections between hearing loss and cognitive function. These non-invasive screenings help develop comprehensive treatment plans that address both auditory and neurological health. By identifying early indicators of cognitive decline, we can implement interventions that improve overall communication and quality of life for patients of all ages.
Custom Ear Molds
We create custom-molded ear protection solutions for musicians, industrial workers, and recreational shooters. Our lab produces precision-fitted molds that provide superior noise reduction while maintaining sound clarity. Services include musician monitors, swim molds, and industrial hearing protection that meets OSHA standards. Each mold is crafted using digital impressions for maximum comfort and effectiveness in various environments.
Tinnitus Management
Our comprehensive tinnitus program combines sound therapy, counseling, and hearing technology to reduce symptom severity. We develop personalized management plans after thorough diagnostic testing to identify underlying causes. Treatment options include specialized hearing aids with tinnitus masking features and cognitive behavioral therapy techniques. Our goal is to improve patients' quality of life by minimizing the impact of persistent ringing or buzzing sounds.
Pediatric Hearing Care
We offer child-friendly hearing assessments and interventions tailored to developmental needs. Our specialists use play-based testing methods to evaluate hearing in infants and young children. Services include fitting pediatric hearing aids, monitoring auditory development, and providing family-centered counseling. We create comfortable environments to ensure accurate assessments while helping families understand and manage childhood hearing challenges effectively.
People
Victoria Brattain
Owner & Audioprosthologist
With 30 years of experience, Victoria is a certified hearing instrument specialist and occupational hearing conservationist. She leads patient care at Down East Hearing Care Associates, focusing on personalized auditory rehabilitation solutions.
Christina Boswell
Patient Care Coordinator
Having worked with Victoria for 10 years, Christina specializes in patient support and care coordination. She ensures seamless service delivery and maintains the practice's high standards of patient interaction.
Questions
What hearing aid brands do you offer?
We carry Starkey, Phonak, Jabra, and other leading brands with various styles and technology levels to suit different needs and budgets.
Do you provide hearing tests?
Yes, we offer comprehensive diagnostic hearing evaluations for adults and children using state-of-the-art equipment.
Can you help with tinnitus treatment?
We provide specialized tinnitus management programs combining sound therapy, counseling, and hearing technology solutions.
Are custom ear molds available?
Our on-site lab creates custom ear protection and musician monitors tailored to individual ear shapes and needs.
Do you accept insurance?
We work with major insurance providers and offer financing options for hearing healthcare services and devices.
What areas do you serve?
We serve Raleigh, Knightdale, Rocky Mount, and surrounding North Carolina communities from our two office locations.
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Reviews (3)
Terry Smith
Dec 16, 2021
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Drove for 30 minutes to go to the store only to get there and find out they are closed for the holidays they should at least change it and put that on their website instead of saying they're open
Oscar Lingham
Jun 22, 2021
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Entire staff always courteous, patient, & thorough. Never any problems in any way. I highly recommend them for their excellence in all aspect of job performance & interactions with their patients.
Christina Boswell
Nov 26, 2020
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I am employed with Down East Hearing and have been with Victoria for 10 years now. I love my job and every single patient that we get the pleasure of meeting. I have never met another person so eager to help every person who walks through our door like Victoria does.
