Business Details
40 Years
experience
Your Trusted Flooring Experts in Ayer, MA
Since 1986, Century Carpet & Creative Floors has been a family-owned and operated business dedicated to transforming homes through expert flooring solutions. Our team brings decades of hands-on experience in carpet, hardwood, tile, countertops, and custom area rugs, ensuring clients receive personalized guidance from selection to installation. We maintain high standards in product quality, installation precision, and customer service, offering free design advice, measuring, and estimates.With a showroom in Ayer, MA, we serve Middlesex, Worcester, and Hillsborough Counties, backed by a customer satisfaction guarantee. Our staff, including co-owners Jean and Christine Coutu and lead installer Brian Coutu, prioritize transparency, professionalism, and lasting relationships with every project.
Services
Flooring Installation
Countertop Installation
Tile Showers
Backsplash Design
Custom Area Rugs
Hardwood Flooring
Vinyl Plank Flooring
Cork Flooring
Commercial Flooring
Free Design Consultation
Details
- Year established: 1986
Highlights and features
- We are a family-owned business with over 35 years of flooring expertise.
- We offer free in-store design advice, measuring, and project estimates.
- Our team includes experienced installers and certified professionals.
- We provide a customer satisfaction guarantee on all installations.
- We carry a wide selection of flooring, countertops, and tile products.
What people say
Fantastic process
Friendly and professional
Excellent communication
Great value
Beautiful results
Services
Flooring Installation
We specialize in professional flooring installation, including carpet, hardwood, vinyl, and tile. Our team ensures precise, clean installations tailored to your homes needs. With decades of experience, we prioritize durability and aesthetics for every project.
Countertop Installation
Our countertop installation services include Caesarstone and custom options for kitchens and bathrooms. We guide clients through material selection and ensure seamless, durable installations. Our expertise guarantees functional and visually striking results for any space.
Tile Showers
We design and install custom tile showers and backsplashes with water-resistant materials. Our team focuses on waterproofing and aesthetic details. Clients receive personalized options to match their style and budget.
Custom Area Rugs
We offer custom area rugs and runners to enhance home decor. Our team helps select materials and patterns that complement existing flooring. Each rug is crafted for comfort, durability, and visual appeal.
Free Design Consultation
Our showroom provides free design advice and sample-lending to visualize flooring choices. Experts assist in selecting materials that align with your projects style and functionality. This service ensures informed, confident decisions before installation.
People
Jean Coutu
Co-Owner
Jean Coutu co-founded Century Carpet with his wife Christine in 1986. With over 30 years in the industry, he oversees installations and ensures quality standards. His hands-on approach and expertise drive the companys success.
Christine Coutu
Co-Owner
Christine Coutu co-owns Century Carpet and manages customer relations. Her collaborative approach with Jean ensures client satisfaction from selection to installation. She brings decades of industry knowledge to every project.
Brian Coutu
Lead Installer
Brian Coutu, son of Jean and Christine, leads installations at Century Carpet. With years of on-the-job training, he specializes in flooring mechanics and client communication. His attention to detail ensures flawless results.
Andrea Greco
Office Manager
Andrea Greco has managed operations at Century Carpet since 2000. She coordinates sales, installations, and post-service support. Her organizational skills ensure smooth project execution and client satisfaction.
Naomi Azere
Sales Associate
Naomi Azere assists customers in the showroom, offering expert guidance on flooring options. With over 15 years at Century Carpet, she helps clients navigate products and design choices tailored to their needs.
Questions
What services does Century Carpet & Creative Floors offer?
We install flooring (carpet, hardwood, tile, vinyl), countertops, backsplashes, and custom area rugs. Our services include free design advice, measuring, and estimates.
Do you serve areas outside Ayer, MA?
Yes, we serve Middlesex County, Worcester County, and Hillsborough County within one hour of our Ayer showroom.
Are appointments required for showroom visits?
No appointments are needed. Our showroom is open Monday-Wednesday 9AM-8PM, Thursday-Friday 9AM-5PM, and closed weekends.
What payment methods do you accept?
Payment method details are not specified in the text. Please contact us directly for payment-related inquiries.
Do you offer a satisfaction guarantee?
Yes, all installations are backed by our customer satisfaction guarantee, ensuring quality and client approval.
Reviews (4)
Heather B.
Dec 29, 2021
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The woman who helped us in the store was so incredibly helpful--really tried to understand what we were looking for and helped us find the right carpet for us. The installers were courteous and super fast and efficient! Can't recommend enough!
Danielle Hyden
Oct 19, 2021
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So glad we worked with Century Carpet! They were beyond helpful while we selected flooring for three different areas in our new home, no rush and no pressure! Their whole team is pleasant to deal with and the install crews were great. We are thrilled with the results and loving our beautiful new flooring and carpets.
Janet Jeffords
Feb 28, 2021
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We are extremely happy with the workmanship and the quality of our new hardwood floors. The entire staff at Century are courteous and very helpful.
Kathleen Phelps
Nov 09, 2020
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The entire team at Century Carpet was amazing from start to finish. The carpet is gorgeous. This is our 3rd project with them and we have a few more in mind. Would not consider using another flooring company!
