Business Details
49 Years
experience
Professional Carpet & Upholstery Cleaning Services in Geneva, IL
At Norms Carpet Cleaning, we are committed to delivering exceptional cleaning solutions that enhance the quality of our clients' living and working environments. With over 45 years of combined experience in the industry, our team of IICRC-certified professionals utilizes advanced techniques and eco-friendly products to ensure superior results. We specialize in residential and commercial carpet cleaning, upholstery restoration, tile and grout maintenance, and specialized services like pet odor removal and oriental rug care. Our dedication to customer satisfaction is reflected in our 100% satisfaction guarantee, which allows clients to evaluate our work before finalizing services.We serve the Fox Valley area including Geneva, Batavia, and St. Charles, maintaining a reputation for reliability, technical expertise, and personalized service. Our team's extensive training, including OSHA safety protocols and EPA-certified practices, ensures every project meets the highest industry standards. We prioritize clear communication, flexible scheduling, and transparent expectations, particularly for challenging cases involving permanent stains or fiber damage. Through continuous improvement and community engagement, we strive to maintain our position as a trusted local leader in professional cleaning services.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Pet Odor Removal
Oriental Rug Cleaning
Pressure Washing
Spot Removal
Commercial Carpet Cleaning
Garage Floor Cleaning
Winter Carpet Cleaning
Details
- Year established: 1977
Highlights and features
- We offer a 100% satisfaction guarantee on all services
- Our technicians are IICRC-certified with 45+ years combined experience
- We use eco-friendly cleaning solutions and advanced equipment
- We provide flexible scheduling for residential and commercial clients
- Our team holds OSHA safety and EPA certification credentials
Associations and certifications
- IICRC Certified
- OSHA Certified
- EPA Section 608 Universal Certification
What people say
100% satisfaction guarantee
Professional technicians
Eco-friendly solutions
Excellent stain removal
Flexible scheduling
Services
Carpet Cleaning
Our professional carpet cleaning service uses truck-mounted equipment and eco-friendly solutions to remove deep-seated dirt and allergens. We employ hot water extraction methods that meet IICRC standards for effective soil removal while preserving carpet warranties. Our technicians assess fiber types and soil levels to customize cleaning approaches for optimal results.
Upholstery Cleaning
Specializing in furniture fabric restoration, we use low-moisture cleaning systems that protect delicate materials while eliminating stains and odors. Our process includes pre-vacuuming, spot treatment, and protective coating application to extend furniture lifespan. We handle both residential and commercial upholstery with care for all fabric types.
Tile & Grout Cleaning
Our power-cleaning system removes built-up grime from tile surfaces using high-pressure steam and pH-balanced cleaners. We focus on restoring both appearance and hygiene by eliminating mold and mildew from grout lines. The process includes sealing options to maintain cleanliness between professional cleanings.
Pet Odor Removal
We address pet accidents using enzymatic cleaners that break down organic matter at its source. Our two-step process combines deep cleaning with antimicrobial treatments to eliminate bacteria causing persistent odors. We specialize in restoring affected areas without damaging surrounding materials.
Commercial Carpet Cleaning
Designed for business environments, our service includes flexible scheduling to minimize operational disruption. We offer customized maintenance plans with targeted cleaning frequencies based on traffic patterns. Our team provides post-cleaning reports and works with facility managers to maintain consistent appearance standards.
People
Chris Newman
Owner
Chris Newman has led Norms Carpet Cleaning since 2007, continuing the legacy established by founder Norm Salomon. With over 15 years of hands-on experience, he oversees operations and technical training while maintaining active client relationships.
Eric
Senior Technician
Senior technician Eric has completed over 6,000 service appointments since joining in 2015. Certified in multiple cleaning methodologies, he specializes in complex stain removal and commercial project execution while mentoring newer team members.
Daniel
Senior Technician
Daniel, a senior technician since 2015, brings technical expertise to both residential and commercial projects. He collaborates with Eric on large-scale jobs and focuses on equipment maintenance and process optimization to ensure consistent service quality.
Questions
What services does Norms Carpet Cleaning offer?
We provide carpet cleaning, upholstery restoration, tile and grout cleaning, pet odor removal, oriental rug care, pressure washing, and commercial carpet maintenance in the Fox Valley area.
Do you guarantee your cleaning results?
Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied during service, we'll re-clean affected areas at no additional charge within 14 days.
Are your technicians certified?
All technicians hold IICRC certifications in carpet cleaning and stain removal, along with OSHA safety training and EPA Section 608 Universal Certification for equipment handling.
What areas do you service?
We serve Geneva, Batavia, St. Charles, Aurora, Elgin, and surrounding communities in Illinois with both residential and commercial cleaning solutions.
Can you handle commercial cleaning projects?
Yes, we create customized maintenance plans for commercial facilities, including flexible scheduling options to minimize business disruption during cleaning operations.
Reviews (3)
Kotty Shepard
Oct 03, 2021
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Since 2015, Norms Carpet Cleaning has been the only company I trust to clean my carpet. He hires good, quality people. I cannot stress that enough. Norms' employees are polite and considerate, dress appropriately (pants are not hanging down to their knees), and treat my furniture and things respectfully. They genuinely care and take pride in their work, as if they owned the business. They do an excellent job, and my carpets always look great. I clean them annually to keep them in tip-top shape. It is wonderful to have someone who is polite, courteous, and a pleasure to have in your home. Best of
Matteo Watteo
Jun 20, 2021
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On time? Check
Polite, professional and friendly? Check
Quality service performed? Check
Reasonably priced? Check
My satisfaction with services? Huge Check and would recommend to anyone and everyone.
Polite, professional and friendly? Check
Quality service performed? Check
Reasonably priced? Check
My satisfaction with services? Huge Check and would recommend to anyone and everyone.
Kac
Jul 20, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional, did an excellent job cleaning my carpets
Services:Carpet cleaning,Pet stain and odour removal
Very professional, did an excellent job cleaning my carpets
Services:Carpet cleaning,Pet stain and odour removal
