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Gentry Restoration Gentry Restoration
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Business Details
8 Years
experience
Emergency
services
Open 24/7
always available
Emergency Water & Fire Damage Restoration Services
Gentry Restoration is a family-owned and operated business specializing in water and fire damage restoration across North and South Carolina. With headquarters in Laurinburg, NC, our team provides rapid response services to mitigate water damage, prevent mold growth within critical 48-hour windows, and restore properties to their pre-loss condition. We employ IICRC-certified specialists trained in advanced water extraction, dehumidification, and fire-damage remediation techniques. Our services extend to residential, commercial, and institutional clients, including churches and businesses, throughout the Piedmont and Coastal Plains regions.

We maintain transparent communication with insurance providers, offering detailed documentation and competitive pricing while prioritizing customer satisfaction through guaranteed service quality. Our expertise spans flooring replacement, roofing repairs, and comprehensive general contracting to address diverse restoration needs.
Services
Water Damage Restoration Fire Damage Cleanup Flood Damage Mitigation Insurance Claim Support General Restoration Carpet Cleaning Roofing Repairs Cabinetry Restoration Wall Repair Dehumidification Services
Details
  • Year established: 2018
Highlights and features
  • Family-owned with local expertise in NC/SC restoration needs
  • IICRC-certified specialists for water and fire damage remediation
  • Direct insurance company collaboration simplifies claims process
  • 48-hour water removal prevents costly mold infestations
  • Competitive pricing with guaranteed service quality
Associations and certifications
  • IICRC
Update Listing
Services
Water Damage Restoration
Our water damage restoration service addresses emergency water extraction, dehumidification, and structural drying for residential and commercial properties. We use industrial equipment to remove standing water and moisture from building materials, preventing secondary damage and mold growth. Our technicians document all damage for insurance claims while restoring properties to safe, functional conditions.
Fire Damage Cleanup
Fire damage cleanup includes soot removal, smoke odor elimination, and content cleaning for homes and businesses. Our specialists use HEPA filtration and thermal fogging techniques to restore air quality while salvaging structural components and personal belongings. We coordinate complete rebuilds when necessary following fire-related destruction.
Insurance Claim Support
We provide comprehensive insurance claim support through detailed documentation of damage assessments and restoration progress. Our team communicates directly with adjusters to verify coverage, submit itemized estimates, and ensure timely payments while maintaining transparent communication with property owners throughout the claims process.
General Restoration
General restoration services cover flooring replacement, wall repairs, cabinetry restoration, and roofing fixes for water or fire-damaged properties. Our licensed contractors handle complete rebuilds of affected areas while maintaining structural integrity and aesthetic consistency with undamaged portions of the property during the restoration process.
Dehumidification Services
Professional dehumidification services remove residual moisture from building materials after water damage incidents. We deploy commercial-grade dehumidifiers and moisture meters to verify dryness standards, preventing microbial growth and ensuring complete drying of walls, floors, and ceilings following water extraction operations.
People
Scott Gentry
Owner
Scott Gentry founded Gentry Restoration after establishing expertise in tile and hardwood flooring industries. He leads water damage mitigation operations with emphasis on rapid response and quality restoration outcomes for residential and commercial clients across the Carolinas.
Craig Jackson
Project Manager
Craig Jackson manages restoration projects with specialized knowledge in flood repairs and water damage mitigation. He coordinates on-site operations and client communication for emergency response situations throughout North and South Carolina service areas.
Questions
What areas do you serve for restoration services?
We provide water and fire damage restoration throughout North and South Carolina's Piedmont and Coastal Plains regions, including Raleigh, Charlotte, Florence, and Myrtle Beach.
How quickly can you respond to water damage emergencies?
We prioritize immediate response to prevent mold growth, with technicians available to start water extraction within 48 hours of initial contact.
Do you work directly with insurance companies?
Yes, we handle insurance claims documentation and coordinate directly with providers to streamline payments and estimates for our clients.
What certifications does your team hold?
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring industry-standard expertise in damage restoration.
What types of restoration services do you offer?
We specialize in water damage mitigation, fire damage cleanup, flooring replacement, roofing repairs, and complete property restoration for residential and commercial properties.