Business Details
38 Years
experience
Emergency
services
Trusted Chimney Services in Austin, TX
Top Hat Chimney Sweeps has served Central Texas since 1988 as a family-owned business dedicated to chimney, dryer vent, and air duct safety. Our certified professionals prioritize customer education and use advanced technology like Rotobrush systems to ensure thorough inspections and cleanings. With offices in Austin, Manor, and Taylor, we emphasize transparency through detailed documentation and visual evidence of our work. Our team holds certifications in chimney professionalism and environmentally responsible practices, maintaining a focus on preventing fire hazards and structural damage.We serve residential and commercial clients across Travis and Williamson Counties, offering 24/7 emergency support for urgent needs. Our commitment to quality is demonstrated through warranties on repairs and a pledge to leave properties cleaner than found. Second-generation owners Theresa and Royal Pore continue a legacy of honesty, professionalism, and community service that defines our approach to every project.
Services
Chimney Cleaning
Dryer Vent Cleaning
Air Duct Cleaning
Chimney Repairs
Fireplace Repairs
Details
- Year established: 1988
Highlights and features
- Family-owned since 1988 with second-generation leadership
- Certified professionals with ongoing industry training
- Advanced Rotobrush technology for thorough duct cleaning
- Detailed before-and-after documentation with visual evidence
- 24/7 emergency service for urgent chimney issues
Associations and certifications
- Certified Chimney Professional
- Certified Environmentally Responsible Contractor
What people say
Flawless experience
Very knowledgeable
Professional and helpful
Leaves chimney sparkling clean
Stellar across the board
Services
Chimney Cleaning
Our chimney cleaning service removes dangerous creosote buildup using professional-grade equipment. This prevents fire hazards while improving fireplace efficiency. Technicians perform top-to-bottom cleanings for both residential and commercial properties, including visual inspections with camera documentation. Regular maintenance lowers fire risk and detects structural issues early.
Dryer Vent Cleaning
We clean dryer vent systems to eliminate lint accumulation that causes fire hazards. Our process includes removing obstructions, replacing damaged hoses, and installing MagVent systems. Annual cleanings improve appliance efficiency and reduce energy costs while preventing blockages that could lead to property damage.
Air Duct Cleaning
Professional air duct cleaning removes allergens and contaminants from residential and commercial ventilation systems. Using Rotobrush technology, we clean registers and ductwork while applying EPA-registered antimicrobial treatments. Recommended every 3-5 years, this service improves indoor air quality and HVAC system efficiency.
Chimney Repairs
Our certified technicians handle all chimney repair needs including masonry restoration, liner replacements, and damper repairs. We address structural issues like cracked flues and water damage to maintain safety standards. Services include crown repairs and fireplace panel replacements with durable materials.
Fireplace Repairs
We specialize in fireplace component repairs including damper mechanisms, lintel restoration, and firebox rebuilding. Our team addresses cracked panels and operational issues while maintaining safety codes. Services include repointing masonry and replacing damaged fireplace glass components.
People
Royal Pore
President & Certified Chimney Professional
Royal Pore leads Top Hat Chimney Sweeps with over 30 years of industry experience. He oversees all technical operations and customer service standards while maintaining certification through ongoing professional development programs.
Theresa Pore
Co-Owner
Theresa Pore manages business operations and strategic direction for Top Hat Chimney Sweeps. She ensures quality control across all service offerings while maintaining the company's commitment to community-focused service since 1988.
Questions
How often should chimneys be inspected?
The National Fire Protection Association recommends annual chimney inspections to ensure safety and code compliance.
Do you service commercial properties?
Yes, we provide chimney, dryer vent, and air duct services for both residential and commercial clients across Central Texas.
What areas do you serve?
We serve Austin, Manor, Taylor, and surrounding communities in Travis and Williamson Counties, Texas.
Are your technicians certified?
All our technicians are Certified Chimney Professionals with ongoing training in current safety standards and codes.
Do you offer emergency services?
Yes, we provide 24/7 emergency support for urgent chimney and venting issues that require immediate attention.
What payment methods do you accept?
We accept major credit cards and cash payments for our chimney maintenance and repair services.
Reviews (6)
P. T.
Jan 07, 2022
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My gas fireplace is not working and I had Top Hat come in to take care of the issue. Their technician reported that the fireplace is in good condition but a part needs to be replaced. The company that manufactures this fireplace (Martin) is out of business and the parts are not readily available, but they didn't make much effort to locate this part.They recommended that I replace the entire fireplace instead of just the small part. I know others have had parts replaced on these fireplaces. It seems once they got paid, they didn't bother to put in additional effort. They charged me for an inspection
Timothy Solano
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Javonte was a pro. Courteous, clean, organized he got me fixed up quick and made recommendations for some repairs Ill need to make. Its refreshing to see a service technician take his job seriously and being thorough while having a smile on his face. Would recommend Javonte and the Top Hat team any day.
Services:Chimney inspections,Stove & fireplace cleaning
Javonte was a pro. Courteous, clean, organized he got me fixed up quick and made recommendations for some repairs Ill need to make. Its refreshing to see a service technician take his job seriously and being thorough while having a smile on his face. Would recommend Javonte and the Top Hat team any day.
Services:Chimney inspections,Stove & fireplace cleaning
Jolie Angeline
Nov 26, 2021
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Andre and Trey came to our house for our first chimney inspection since moving into our home. We were given a heads up they were on their way which was great! When they arrived they helped explain how our specific fireplace functioned (we havent used this kind of fireplace before) and explained the process of inspection. The preformed the clean and inspection quickly and efficiently and were increasingly informative as I asked questions. I really like that we have the inspection report to be able to review what they found along with the recommendations. Would certainly use them again for repairs
Mayra Rios
Nov 24, 2021
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Positive:Professionalism,Quality
Top Hat Chimney Sweeps kept open communication with me and when scheduling was off, worked with me to find a day that would work for both of us. when my tech got here, I asked a bunch of questions and he answered them and let me know how I would use the new system when the time came. Thanks so much for being so helpful and attentive!
Services:Chimney inspections,Chimney repair & restoration,Stove & fireplace cleaning
Top Hat Chimney Sweeps kept open communication with me and when scheduling was off, worked with me to find a day that would work for both of us. when my tech got here, I asked a bunch of questions and he answered them and let me know how I would use the new system when the time came. Thanks so much for being so helpful and attentive!
Services:Chimney inspections,Chimney repair & restoration,Stove & fireplace cleaning
Wakeboarder
Oct 28, 2021
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Absolutely awful customer service. After I paid for two chimney sweeps I got an estimate for some repairs to both fireplaces to the tune of 3k plus. Scheduled the repairs weeks in advance, got a date and a two hour window for the techs to show up. Day comes, no one shows up so I call to find out they had cancelled due to weather. I understand we can't control the weather, but isn't it common courtesy for a company to call and let you know they are cancelling your multi-thousand dollar service? No, apparently they can just ghost the customer after they've received their deposit. I agree to let
Sierra Mireles-Garza
Sep 10, 2021
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I had Top Hat out to my home to complete several services & the customer service & response time at was exceptional! The technician was prompt, friendly & cleaned up after the job was complete. My husband and I were completely satisfied with their work & our experience. These small town business owners have huge hearts & their company shows it! I will definitely recommend my friends & family!
