Business Details
50 Years
experience
Emergency
services
Your Trusted IT Services Partner in Mandeville, LA
Barrister Global Services Network has been a trusted leader in IT lifecycle management since 1976, delivering comprehensive technology solutions to commercial and consumer markets. Our expertise spans nationwide on-site IT support, cloud services, enterprise infrastructure management, and retail technology solutions, supported by a network of 15,000+ certified technicians across North America. With ISO 9001:2008-certified processes and ITIL management frameworks, we combine Six Sigma-driven methodologies with 45+ years of industry experience to ensure reliable, scalable service delivery. Our centralized management system in Hammond, LA, and backup facility in Las Vegas enable real-time inventory tracking, rapid deployment, and 24/7 technical support.Recognized on Inc 5000's list of fastest-growing private companies and certified as a WBENC Disadvantaged Woman-Owned Small Business, we maintain strict compliance with industry standards while providing personalized service through dedicated client relationship specialists. Our commitment to innovation is demonstrated through proprietary tools like the Web Services Manager and CustWA web platform, which enhance service transparency and operational efficiency for clients across diverse sectors including government, healthcare, and retail.
Services
IT Lifecycle Management
On-Site Support
Cloud Solutions
Help Desk Services
Retail Technology Solutions
Details
- Year established: 1976
Highlights and features
- We offer 45+ years of experience in IT lifecycle management
- Our ISO 9001-certified processes ensure quality service delivery
- Nationwide coverage with 15,000+ certified technicians available
- 24/7 technical support with rapid response time guarantees
- Dedicated project management for every client engagement
Associations and certifications
- ISO 9001:2008
- WBENC Certified Disadvantaged Woman-Owned Small Business
Services
IT Lifecycle Management
We manage the complete IT asset lifecycle from procurement to retirement. Our services include equipment staging, configuration, deployment, maintenance, and responsible disposal. With dedicated project managers and proprietary tracking tools, we ensure seamless transitions and complete documentation throughout the asset lifecycle. Our depot repair services and advanced exchange programs minimize downtime while maintaining strict compliance with environmental regulations.
On-Site Support
Our nationwide network of certified technicians provides rapid-response on-site IT support. Services include hardware installation, troubleshooting, repairs, and preventive maintenance with flexible service level agreements. We offer multiple coverage options from standard business hours to 24x7x2 emergency response. Our Smart Hands technicians perform complex tasks under client direction while maintaining strict service documentation and quality control standards.
Cloud Solutions
We deliver scalable cloud infrastructure solutions that integrate with existing IT environments. Our services enable businesses to transition to cloud-based operations while maintaining security and compliance. We specialize in hybrid cloud implementations, data migration, and ongoing cloud environment management. Our solutions support remote workforce connectivity and provide the flexibility to adapt to changing business requirements while maintaining enterprise-grade security protocols.
Help Desk Services
Our multilingual help desk provides 24/7 remote technical support for enterprise IT environments. The tiered support system handles everything from basic troubleshooting to complex server and network issues. Using automated service tools and knowledge base resources, we resolve 80% of incidents remotely. Our integrated IVR system and service automation ensure consistent support quality while maintaining detailed incident tracking and resolution documentation.
Retail Technology Solutions
We specialize in point-of-sale system installation, maintenance, and upgrades for retail environments. Our services include kiosk deployment, digital signage management, and preventive maintenance programs. With rapid response capabilities and 24/7 emergency support, we minimize downtime for critical retail operations. Our asset inventory management system helps retailers track technology investments and plan for equipment refresh cycles.
Questions
What IT services does Barrister offer?
We provide on-site support, cloud solutions, help desk services, IT lifecycle management, and retail technology solutions with nationwide coverage.
Do you offer 24/7 technical support?
Yes, we provide 24x7x4 hour response time options for critical IT issues through our multilingual service desk.
What industries do you serve?
We support commercial enterprises, government agencies, healthcare providers, educational institutions, and retail businesses across North America.
How do you ensure service quality?
Our ISO 9001-certified processes, dedicated project managers, and proprietary service tracking tools ensure consistent, high-quality IT service delivery.
Can you handle enterprise-scale IT projects?
Yes, our Barrister Service Management framework supports large-scale deployments with SLA-driven performance metrics and dedicated client relationship specialists.
What makes Barrister different from competitors?
We combine 45+ years of experience with a nationwide technician network, proprietary service management tools, and WBENC-certified diverse business practices.
Reviews (5)
Mike MzX
Dec 02, 2021
Report
I have no relationship with this company, and they violate the do not call list by leaving me voicemails looking for someone to take one of their support tickets. I don't support companies that do not respect the do not call list, and a quick search shows their reputation is quite poor.
Joshua Minett
Sep 24, 2021
Report
Been working with them for about 6 months now, and have been mostly enjoying it. The pay comes in on time (plus or minus a day or two) and I've only ever had a couple problems with pay, in which my check out time was not entered correctly by the tech. The pay CAN be great, but you do have to fight for it, which is why I give it 2 stars. The tech at the technician assignment center who gives you the work order will try to talk your rate down significantly, to a point where it is almost not even worth your time. If that happens, which it will, just hold firm on the rate you have given, and always
Holden'S. Computers
Aug 24, 2021
Report
We gave Barrister one more chance after we were relentlessly spammed by emails and calls from them as well as offered a laughable pay rate for a 3-hour drive to a tech job. The Barrister supervisor agreed on our HOURLY rate, and said that we would be paid with their speed pay option and that the fees would be waived for that. They also promised that we would not be contacted for any job requests outside of our service area. GUESS WHAT!! None of that was true. We're having to fight with Barrister now because of the agreed upon terms that they won't honor, and they're still calling us for job requests
Samuel
May 25, 2021
Report
I'm a potential technician that signed up for them when I was really young. They now keep calling me even though I've asked them to remove my number easily 5+ times. I've now blocked their number which I would recommend you do. If they can't manage to avoid harassing people, what else are they doing poorly?
JECaine
Mar 01, 2021
Report
The technical service desk representatives are horrible. There must be some disconnect in understanding. My last experience with the service desk the representative simply stopped talking. She just stopped. She wouldn't respond to anything I said until she put me on mute and I ended up hanging up. They keep offering me jobs that are 5-6 hours away. They obviously don't pay for drive time so these jobs would be costing me more money than I'd make and when I say it's too far, they argue with me. They must be under pressure to schedule these jobs because they shouldn't be arguing with their techs
