Business Details
Trusted Non-Emergency Medical Transportation in Metro Detroit
GO Seniors Transportation has established itself as a leader in non-emergency medical transportation, serving the Greater Metro Detroit Area with compassion and professionalism. Our team of CPR and First Aid-certified transporters undergo rigorous safety training to ensure the highest standards of care for individuals with mobility challenges. With a fleet of 2018 or newer ADA-compliant vehicles, we provide door-to-door service for seniors and individuals requiring specialized assistance. Our owners bring 35 years of combined experience in transportation, supporting over 8,000 Michigan customers and completing 50,000+ safe rides.We prioritize cutting-edge technology, including GPS tracking on all vehicles, to deliver reliable service that exceeds client expectations. As a veteran-friendly provider offering 50% discounts on Veterans Day, we demonstrate our commitment to community service. Our partnerships with medical facilities and managed care organizations underscore our reputation for excellence in non-emergency transport solutions.
Services
Non-Emergency Medical Transport
Wheelchair Transportation
Senior Transportation
Veteran Services
ADA-Compliant Rides
Highlights and features
- 35 years combined experience in specialized transportation services
- 24/7 availability for urgent non-emergency transport needs
- GPS tracking on all vehicles for real-time monitoring
- 50% discount for veterans on Veterans Day
- Modern fleet with 2018 or newer ADA-compliant vehicles
What people say
Kind and caring drivers
Reliable handicap vehicles
Professional and courteous service
50% veteran discount
On-time performance
Services
Non-Emergency Medical Transport
Professional transportation for medical appointments requiring non-urgent care. Our trained staff assists patients with mobility challenges, ensuring safe travel to and from healthcare facilities. Services include door-to-door assistance and coordination with medical providers for timely arrivals.
Wheelchair Transportation
Specialized transport using ADA-compliant vehicles equipped for wheelchair accessibility. Our drivers receive specific training in secure wheelchair handling and passenger assistance. This service ensures reliable mobility solutions for individuals with permanent or temporary mobility impairments.
Senior Transportation
Dedicated transportation service for seniors requiring assistance with daily activities or medical appointments. Vehicles feature easy-access entry and comfortable seating. Staff members receive specialized training in elder care and compassionate service delivery for older adults.
Questions
What areas do you serve?
We provide transportation services throughout Oakland, Wayne, Macomb, and Genesee counties in Michigan, including the Greater Metro Detroit area.
Are your vehicles wheelchair accessible?
Yes, we maintain a fleet of 2018 or newer ADA-compliant vehicles specifically designed to accommodate wheelchairs and mobility devices.
Do you offer 24/7 service?
Our office operates Monday through Saturday 8am-5pm, but we provide 24/7 transportation availability for non-emergency medical rides.
What training do your drivers have?
All our transporters are CPR and First Aid certified with comprehensive safety training, including specialized instruction in elder care and disability assistance.
Do you offer veteran discounts?
We provide a 50% discount for veterans on Veterans Day as part of our commitment to supporting military service members and their families.
Reviews (6)
Marcia Arnold
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality
Very professional customer service. Kind, compassionate care from start to finish for a wheelchair transport with oxygen! They even called to check on my senior a week laterunheard of these days. Highly recommend.
Very professional customer service. Kind, compassionate care from start to finish for a wheelchair transport with oxygen! They even called to check on my senior a week laterunheard of these days. Highly recommend.
Judith Peters
Jul 22, 2021
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Positive:Professionalism,Punctuality,Quality,Value
GO Seniors Transportation is a valuable member of my father's extended care team. Their service was recommended to us by one of his medical providers. We've been pleased with the experience every time they've transported my dad. The drivers are on-time and polite. We are very grateful for GO Seniors!
GO Seniors Transportation is a valuable member of my father's extended care team. Their service was recommended to us by one of his medical providers. We've been pleased with the experience every time they've transported my dad. The drivers are on-time and polite. We are very grateful for GO Seniors!
R. C.
Jun 29, 2021
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Unethical and deceitful Service!! We were quoted $170 by Jessica with a 21% discount for first booking - as their website offers. We were billed $180+ with the 21% discount. I called and spoke with Joanna, who is a condescending phony who insisted we were quoted higher. She finally said she would take care of it. instead, she called another family member and said the higher charge stayed. I called and got Jessica who confirmed $169.84 quote. Then Joanna called and refused to credit our card and offered a discount on the "next" booking, with her phony "caring" tone. Taking advantage of seniors,
Rick Schuler
Jan 19, 2021
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Positive:Professionalism,Punctuality,Quality,Value
GO Seniors provided me with an excellent experience. So far I've used them twice. They have shown up on time or early. They have had no trouble moving me. I am a large man and not easy. I will need transportation in the future and plan to call them.
GO Seniors provided me with an excellent experience. So far I've used them twice. They have shown up on time or early. They have had no trouble moving me. I am a large man and not easy. I will need transportation in the future and plan to call them.
Jon Washburn
Dec 16, 2020
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Calling to set up transportation was very easy and the employee was very friendly and cordial. Ride was on time, actually early and the driver waited patiently for us to get ready. Driver was very helpful and friendly. We were delayed at doctor thru no fault of our own and the driver waited for us and there was no additional charges for the delay since it was not our fault. Would use and recommend Go Seniors in future!
Sandra Mcmorris
Jan 10, 2020
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Have used GO Senior Transportation 3 times and every time they have been great! They are on time, professional, courteous and both mom and I feel secure while in their vehicles. Will continue to use them and would not hesitate to recommend them.
