Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Customized Pharmacy Solutions
Founded in 2014, United Rx delivers personalized pharmacy solutions for skilled nursing facilities, hospice organizations, and residential communities. Our nationwide network of eight 24/7 pharmacies combines advanced technology with a hometown touch to ensure medication accuracy, streamlined billing, and emergency support. With over 350 facilities serviced nationwide, we prioritize customizable services that adapt to each client's unique operational needs. Our team of certified pharmacy technicians and clinical experts maintains a 99.9% prescription accuracy rate through framework scanning technology, TCGRX imaging, and a 5-point quality check system.We distinguish ourselves through dedicated client partnerships, evidenced by long-term relationships like our decade-plus collaboration with Infinity of Illinois. Our leadership team brings an average of 18 years' industry experience, ensuring we meet evolving healthcare challenges with innovative solutions while maintaining personal accountability.
Services
Medication Management
IV Solutions
Billing Services
Emergency Deliveries
Clinical Training
Details
- Year established: 2014
Highlights and features
- We maintain 99.9% prescription accuracy through advanced verification systems
- Our 24/7 pharmacists provide immediate support for urgent medication needs
- Customizable delivery schedules adapt to each facility's operational requirements
- Nationwide network ensures reliable service across multiple locations
- Dedicated clinical directors with 18+ years average industry experience
What people say
Top-level professional service
35% pharmacy cost savings
Exemplary customer service
Available 24/7 with solutions
Valuable asset to operations
Services
Medication Management
Our medication management system ensures precise prescription fulfillment through robotic filling and multiple dosing options. We implement framework scanning technology and a 5-point quality check system to maintain 99.9% accuracy. Our clinical team works directly with facilities to customize packaging solutions that match operational workflows.
IV Solutions
We provide comprehensive IV medication solutions including the addEase Binary Connector system that extends shelf life by 70 days. Our specialized IV department offers 24/7 support for compounding and emergency requirements, with nationwide backup pharmacy network coverage for uninterrupted service.
Billing Services
Our billing services integrate with facility systems for streamlined processing and accurate claims submission. We handle all aspects of pharmacy billing with dedicated specialists who ensure compliance and efficiency, reducing administrative burdens for healthcare providers.
Emergency Deliveries
We guarantee rapid delivery of urgent medications through our nationwide pharmacy network. Our advanced logistics system ensures timely STAT dose availability with backup resources in place to maintain service continuity during critical situations.
Clinical Training
We offer specialized training programs including PCC software optimization, Cubex dispensing system operation, and IV preparation techniques. Our clinical directors provide ongoing educational resources to enhance medication management capabilities for facility staff.
People
Chuck Benain
Chief Executive Officer
With extensive pharmacy industry leadership experience, Chuck oversees United Rx's strategic direction and operational excellence. He drives innovation in pharmacy solutions while maintaining our commitment to personalized service.
Ami Patel
Director of Pharmacies
Ami leads our pharmacy operations with a focus on clinical excellence and customer satisfaction. Her team ensures 24/7 pharmacist availability and maintains our 99.9% prescription accuracy standard.
Heidy Hwang
Director of Clinical Services
As a certified geriatric pharmacist, Heidy develops clinical programs and provides expert training on medication management systems to enhance patient care outcomes.
Jeffrey Medrano
Director of Operations
Jeffrey manages day-to-day pharmacy operations, ensuring efficient service delivery across our nationwide network while maintaining strict quality control standards.
Doug Scharf
Director of Regional Operations
Doug oversees regional pharmacy performance, implementing best practices to maintain service consistency and operational excellence across all United Rx locations.
Questions
What pharmacy services do you offer for skilled nursing facilities?
We provide medication management, IV solutions, billing services, emergency deliveries, and clinical training tailored to skilled nursing operations.
How does your 24/7 pharmacy support work?
Our pharmacists and staff are available 24 hours a day, 7 days a week for urgent medication needs and emergency support.
Do you offer electronic payment options?
Yes, we accept credit card and ACH payments for facilities in multiple states through our secure online portal.
How do you ensure medication accuracy?
We maintain 99.9% prescription accuracy using framework scanning technology, TCGRX imaging, and a 5-point quality check system.
What clinical training resources do you provide?
We offer training videos on PCC software, Cubex dispensing systems, and IV medication preparation for facility staff.
Videos
Reviews (3)
Timothy Lundquist
Nov 17, 2021
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I would give zero stars if I could. Forced to opt in through insurance, forced to go a week without my meds because of a lack of communication. Terrible company.
Tracey Carpenter
Jul 24, 2020
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There must be to many customers for this business because the Long term care facility that my moms at is still waiting on prescription for over a week..
Robert Lopez
Aug 07, 2018
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This isn't open to the public. I don't know why it comes up in a regular search of 24 hour pharmacies!