Business Details
Emergency
services
Your Trusted Primary Care Provider in Portland
Pacific Medical Group is dedicated to delivering patient-centered primary care and customer-focused service across the Portland Metro area. With five conveniently located clinics, we provide comprehensive healthcare solutions including same-day appointments, chronic care management, and telehealth services. Our team of 26 experienced providers collaborates to ensure coordinated medical care, supported by our NCQA-recognized Patient-Centered Medical Home status.We prioritize open communication, technological innovation, and community engagement to enhance patient outcomes. Our commitment to integrity and mutual respect creates a trusted environment for both patients and staff. Through continuous quality improvement initiatives, we maintain our position as a regional leader in primary care services.
Services
Primary Care
Chronic Care Management
Lab Services
Telehealth Visits
Online Records Access
Same-Day Appointments
Preventive Care
Medicare Wellness Programs
Highlights and features
- We offer same-day appointments for urgent medical needs
- Our team includes 26 experienced primary care providers
- We maintain NCQA-recognized patient-centered medical practices
- We provide online access to health records and billing services
- Our clinics operate with extended weekday hours for convenience
Associations and certifications
- National Committee for Quality Assurance (NCQA)
Services
Primary Care
Our comprehensive primary care services provide continuous medical care for patients of all ages. With 26 experienced providers across five locations, we offer preventive care, chronic disease management, and acute illness treatment. Our NCQA-recognized practices ensure coordinated care through electronic health records and team-based approaches.
Chronic Care Management
Specialized programs for managing chronic conditions like diabetes, hypertension, and heart disease. Our care teams develop personalized treatment plans with regular monitoring and patient education. Telehealth follow-ups and medication management ensure ongoing support for improved health outcomes.
Telehealth Services
Secure online consultations for non-emergency medical needs. Patients can connect with providers through our patient portal for diagnosis, treatment, and follow-up care. This service maintains continuity of care while offering convenience for patients with busy schedules or mobility challenges.
Same-Day Appointments
Immediate access to medical care for unexpected health issues. Available Monday through Friday during regular business hours, this service addresses acute conditions like infections, minor injuries, and seasonal illnesses without requiring emergency room visits.
Online Patient Services
24/7 digital access to medical records, appointment scheduling, and billing functions. Patients can view test results, request prescription refills, and communicate securely with providers. This platform enhances care coordination and patient engagement through centralized health information management.
Questions
What primary care services do you offer?
We provide comprehensive primary care including preventive exams, chronic disease management, acute illness treatment, and geriatric care. Our services also include immunizations, lab testing, and behavioral health integration.
Do you accept new patients?
Yes, all five locations accept new primary care patients. You can schedule your first appointment online through our patient portal or by contacting any clinic location directly.
Are same-day appointments available?
Yes, we offer same-day appointments at all locations for urgent medical needs during regular business hours. This service is available without prior registration requirements.
What insurance plans do you accept?
We accept Original Medicare and work with various commercial insurance plans. For specific details about your coverage, contact our billing department at 877-708-1119.
How can I access my medical records?
Through our secure online patient portal, you can view your medical summary, test results, and treatment history 24/7. The portal also allows secure messaging with providers and appointment scheduling.
What makes your clinics different?
As NCQA-recognized Patient-Centered Medical Homes, we emphasize coordinated care through team-based approaches, electronic health records integration, and extended weekday hours for improved patient access and continuity.
Reviews (5)
Noel Martin
Dec 12, 2021
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I have been a patient at Pacific Medical group of over 30 years and have seen many changes over that time in tech and rules and some personnel. All the time they have a patient centered mindset and always strive to deliver the highest possible patient experience I have experienced. They treat people as people and not numbers. They take the time to listen and be respectful and knowledgeable with patients. I intend to keep going to this clinic as it is the best medical experience I have enjoyed in my life.
Steven Martz
Nov 23, 2021
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So far I really like this office. The doctors, nurses and lad people are wonderful, super helpful and caring. It is a very busy office with a lot of doctors and patients. I don't understand why so many people are reviewing the receptionists badly. They have an incredibly difficult job, they are what makes that whole office flow. People need to realize that sometimes they call at the wrong time. I have been in 3 times and they are wonderful, and yes very busy. They have so many patients filtering in that need checked in. Think if you are waiting for your appointment because reception is always
Vasiliy Bukur
Nov 18, 2021
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Doctors and nurses are great. One of the receptionists had a bad attitude and did not do anything for me. She refused to look up my info in the system and confirm the date of an appointment. Her attitude was like she did not want to be at work. I love my doctor but every time I have to deal with this person is painful.
Jasmine K.
Sep 16, 2021
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I visited this practice for 4 years so I have a pretty good idea of what patients should expect. My reason for the review is they swabbed me, placed the swab in an incorrect container for examination, and called me back to try to fit in yet another appointment for the same
I talked to the front office, the Doctor herself Janel Guyette, no apology was ever uttered (an "I'm sorry" goes a long way but obviously they didn't feel as if their mistakes inquired one). It's safe to say that they view their patients time and quality of life under a poor scope. The physician,
I talked to the front office, the Doctor herself Janel Guyette, no apology was ever uttered (an "I'm sorry" goes a long way but obviously they didn't feel as if their mistakes inquired one). It's safe to say that they view their patients time and quality of life under a poor scope. The physician,
Desh Reyes
Apr 12, 2021
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Called today, super rude receptionist, Carmen was her name Im pretty sure. Didnt listen to me and I had to wait a ridiculous long time to even speak to someone. Called my insurance right away to changed clinics because if thats how Im treated while trying to make a new patient appointment than I cant imagine how their whole office is run.
