
Since 1993, the Crossfield Team has been committed to 100% customer satisfaction while providing and maintaining comfortable, energy-efficient home environments for our customers in Monroe, Wayne and Ontario Counties. To us, "100% Customer Satisfaction" aren't just words - it is the result of a customer-focused approach backed by honesty, integrity, attention-to-detail and team member training.
It has led to our continuous growth, and allows Crossfield to provide a Lifetime Craftsmanship Warranty, quality-driven and reliable products, that are backed by 24-hour customer service every day of the year. We will take the time to listen and communicate clearly so you are comfortable and informed in your decisions.
It has led to our continuous growth, and allows Crossfield to provide a Lifetime Craftsmanship Warranty, quality-driven and reliable products, that are backed by 24-hour customer service every day of the year. We will take the time to listen and communicate clearly so you are comfortable and informed in your decisions.
Services
Crossfield Heating & Cooling is here for all of your heating and cooling needs in Rochester! Crossfield Heating & Cooling is here for all you of your heating and cooling needs in Rochester!. We will take the time to listen and communicate clearly so you are comfortable and informed in your decisions.
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At Crossfield we believe "100% Customer Satisfaction" aren't just words, it's a goal we work towards every day. Your feedback on what we do well and just as importantly where we can improve help us gauge if our actions are backing up our words. As a token of our appreciation for taking the time to fill out a survey we draw two names out at random for dinner on us once a month.
Sales Team
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Sizing: There is a long standing myth about sizing based on square footage. Square footage means absolutely nothing when it comes to sizing Residential HVAC equipment. The ONLY way to ensure proper sizing is a thorough load Calculation analysis. Equipment: We are proud to offer the most trusted HVAC Brands in Trane & Mitsubishi.
Frequently Asked Questions
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Our company policy is to provide each customer with specifically designed home comfort. To achieve this, our consultant will need to run an energy load analysis, to ensure proper equipment sizing, and survey your existing ductwork for airflow capacity. Doing this over the phone is impossible. Yes, one of our comfort consultants will come to your home, at your convenience, and give you a written quote on what is involved in meeting your needs.
Heating & Cooling Glossary of Terms
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A measure of a gas furnace's efficiency in converting fuel to energy. The higher the rating, the more efficient the unit. For example: A rating of 90 means that approximately 90 percent of the fuel is used to provide warmth to your home, while the remaining 10 percent escapes as exhaust. This is the amount of heat it takes to raise one pound of water one degree Fahrenheit.
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