Business Details
50+ Years
experience
Your Trusted Mattress Experts in Scottsdale
Since 1973, Sack Time Mattress has been a family-owned business dedicated to crafting premium sleep solutions. Our legacy began with Burt and Elaine, whose commitment to quality laid the foundation for our brand. Over decades, we've maintained family ownership while evolving to meet modern needs, offering a curated selection of luxury mattresses from trusted brands like Aireloom, King Koil, and Simmons. Our expertise extends to custom-sized solutions and eco-conscious options such as the Organic Cotton Collection, ensuring every customer finds their ideal comfort level. With nationwide delivery capabilities, we combine personalized service and seamless logistics to bring exceptional sleep experiences directly to customers' homes.Our team of sleep specialists provides expert guidance throughout the selection process, emphasizing transparency and customer satisfaction. This dedication to quality craftsmanship and family values continues under Tahnee's leadership, who upholds our tradition of innovation while honoring Great Uncle Burt's original vision. We remain committed to redefining mattress shopping through tailored solutions that prioritize both comfort and convenience.
Services
Mattress Sales
Custom Mattresses
Organic Cotton Collection
Nationwide Delivery
Custom Dog Beds
Details
- Year established: 1973
Highlights and features
- Family-owned since 1973 with generational mattress expertise
- Nationwide delivery for all mattress types including custom sizes
- Curated selection of luxury brands and eco-conscious options
- Personalized service from sleep specialists with decades of experience
- Innovative solutions combining traditional craftsmanship with modern technology
Services
Mattress Sales
We offer an extensive selection of premium mattresses from renowned brands like Aireloom, King Koil, and Simmons. Our inventory includes innerspring, memory foam, and hybrid options designed to meet diverse sleep preferences. Each mattress undergoes rigorous quality checks to ensure optimal comfort and durability.
Custom Mattresses
Our custom mattress service creates personalized sleep solutions in unique sizes and shapes. Using advanced manufacturing techniques, we produce made-to-order mattresses that accommodate special requirements while maintaining proper spinal alignment and pressure relief.
Organic Cotton Collection
This sustainable line features mattresses crafted from 100% organic cotton and natural materials. The collection combines environmental responsibility with superior comfort through organic latex and wool components that regulate temperature naturally.
Nationwide Delivery
We provide coast-to-coast delivery for all mattress types, including custom orders. Our logistics network ensures safe, timely delivery with white-glove service options available for premium handling and setup assistance.
Custom Dog Beds
Our pet bedding line offers customized support solutions for dogs of all sizes. Using the same quality materials as our human mattresses, these beds provide joint support and pressure relief tailored to canine comfort needs.
People
Tahnee
Owner
Third-generation mattress expert leading Sack Time Mattress with a commitment to quality craftsmanship. Brings decades of industry experience and innovative thinking to maintain family legacy while modernizing operations.
Questions
What mattress brands do you carry?
We offer premium brands including Aireloom, King Koil, Simmons, Serta, and Spring Air, along with specialty lines like Malouf Bed Tech and Wesley Allen.
Can I get a custom-sized mattress?
Yes, we specialize in made-to-order mattresses in any size or shape, including unique configurations for specialty beds and RVs.
Do you deliver outside Arizona?
Yes, we provide nationwide delivery services for all mattress types, including custom orders.
What eco-friendly options are available?
Our Organic Cotton Collection features mattresses made with 100% organic cotton, natural latex, and wool components for sustainable sleep solutions.
Do you offer dog beds?
Yes, we create custom dog beds using the same quality materials as our human mattresses for optimal pet comfort and support.
What are your store hours?
We're open Monday-Saturday 9:30AM-6PM. Sunday appointments available upon request at our Scottsdale location.
Reviews (7)
Pj
Jan 13, 2022
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This was my first time visiting Sack Time Mattress. We were looking for a new mattress for a twin bed. I drove by the Scottsdale location at 10640 N 71st Pl. by chance. So I thought I would check it out. I walked in and spoke with Ziva, the owner. She could not have been nicer. This IS the way to run a business. Her customer service and commitment to my satisfaction was second to none. From the beginning to the end, she came through with everything she promised. You cant know these things until sometime after any kind of purchase. The first mattress I had delivered by Sack Time Mattress didnt
Pamela Gray
Oct 12, 2021
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I wanted to write a review from the perspective of someone who chose not to purchase a mattress after visiting the store. We spent about a half hour in this modest, old-school store and tried several beds. Tahnee was welcoming and helpful, but talked nonstop with many details and statistics. All the beds were covered in heavy plastic, which was somewhat uncomfortable but understandable due to Covid. We settled on our top choice, and asked her to write it up for us. This consisted of "Spring Air $2000" written on the back of a business card. No model number or name, no specifics from what we had
J. Fortune
Jul 19, 2021
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If anyone is interested in my response to Sack Time, please look Sack Time up on the Better Business Bureau Phoenix website. Buyer Beware!
Joan Fortune
Jul 16, 2021
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June 2021 I had the unfortunate experience of buying a mattress through Sack Time Mattress.
First: the owners lied about the composition of the mattress. This is not a matter of 'she said/I said' as I recorded my second interaction, which is legal in Arizona. Speaking with the regional Chattam and Wells representative, I also found out I'd basically bought a Revere mattress, basically renamed by Sack Time. An online search indicated I'd overpaid up to $800.
Second: the lining under the box spring was mostly not attached to the frame, thus it dragged on the floor. How could they have missed it
First: the owners lied about the composition of the mattress. This is not a matter of 'she said/I said' as I recorded my second interaction, which is legal in Arizona. Speaking with the regional Chattam and Wells representative, I also found out I'd basically bought a Revere mattress, basically renamed by Sack Time. An online search indicated I'd overpaid up to $800.
Second: the lining under the box spring was mostly not attached to the frame, thus it dragged on the floor. How could they have missed it
Marion Saba
Apr 13, 2021
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In 60 years of being married I have NEVER had a worse experience!!! Do not buy your mattress from Sack Time!!!! The mattress I have now is 2 weeks old and has lumps and valleys ! It is terrible and costs thousands of dollars.
Jacquelyn Tall
Mar 12, 2021
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Better off going to Mattress Firm or ordering directly from a mattress company. You will at least have protection and a trial period as is the industry norm in case you need to make an exchange. I highly recommend you go to a more customer-centric mattress store. This day in age, exchanges are industry norm because this is such a large and expensive purchase. This store prints on their receipts All sales are final and non-refundable. But they tell you verbally they will exchange. I needed to exchange a mattress, and they wouldnt allow me to. Now Im stuck with a $2500 mattress that
Lisa Utano
Feb 10, 2021
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BEWARE! DO NOT BUY A MATTRESS FROM THIS STORE!! They are vindictive, dishonest swindlers. I came into the store one evening looking for a mattress. Unfortunately, it was difficult testing them with heavy plastic on all the floor models. Ziva spent an hour with me, I appreciated it and unfortunately, I trusted her. She said the model I was buying was top of the line Beautyrest and use in suites in Westin hotels, justifying the high price. I went ahead and gave them my credit card but asked if I see a better price you will match it right? She said Sure but you will not find a better price.
