Business Details
7 Years
experience
Emergency
services
Trusted HVAC Services in Menomonee Falls, WI
Custom Home Heating is a family-owned HVAC company based in Menomonee Falls, WI, serving the greater Milwaukee area since 2019. Our team combines over 30 years of combined industry experience with certified technical expertise to deliver personalized heating, cooling, and indoor air quality solutions. We specialize in HVAC installations, emergency repairs, and preventive maintenance for residential and commercial clients. Our service portfolio includes AC systems, furnaces, heat pumps, ductless mini-splits, and smart home technology integration. We prioritize customer satisfaction through honest service, transparent pricing, and tailored solutions that address each client's unique needs.Our technicians hold industry certifications and maintain ongoing training to ensure compliance with evolving standards. We offer 24/7 emergency services and maintenance agreements that provide priority response, cost savings, and system longevity. Our commitment to quality is demonstrated through partnerships with leading manufacturers like Lennox and Daikin, while our local focus ensures deep community engagement and responsive service delivery.
Services
HVAC Installations
Emergency Repairs
Indoor Air Quality
Smart Home Systems
Furnace Repair
AC Systems
Heat Pump Systems
Ductless Minisplit Systems
HVAC Maintenance
Commercial HVAC
Details
- Year established: 2019
Highlights and features
- We offer over 30 years of combined HVAC experience in Milwaukee's climate conditions
- Our certified technicians provide 24/7 emergency service with same-day repairs
- We maintain active partnerships with Lennox and Daikin manufacturing standards
- Maintenance agreements include priority service and 10% parts discounts
- Family-owned operation with localized service area expertise
Services
HVAC Installations
We provide complete HVAC system installations for new construction and replacement projects. Our process includes Manual J load calculations to determine optimal system sizing and energy efficiency recommendations. Certified technicians handle all aspects of installation for residential and commercial properties, ensuring proper integration with existing infrastructure. Our team works directly with manufacturers like Lennox and Daikin to guarantee warranty compliance and long-term system performance.
Emergency Repairs
Our emergency repair service operates 24 hours a day, 365 days a year for urgent HVAC issues. Certified technicians respond promptly to critical system failures with diagnostic equipment to identify and resolve problems during initial visits. Maintenance agreement holders receive priority scheduling and no overtime charges for after-hours service. We service all major HVAC equipment brands and models across residential and commercial applications.
Indoor Air Quality
We offer comprehensive indoor air quality assessments using specialized diagnostic equipment to identify contaminants and environmental imbalances. Our solutions include air purification systems, humidity control, and ventilation optimization to address specific household needs. Certified technicians recommend customized treatment plans based on test results and occupant health requirements. We install and service Lennox Healthy Climate and Amana Clean Comfort products for maximum effectiveness.
Smart Home Systems
Our smart home integration services enable remote control of heating, cooling, and environmental systems through mobile applications. We install communicating systems that optimize energy efficiency while maintaining comfort zones throughout residential and commercial properties. Certified technicians program customized automation schedules and provide ongoing support for systems from manufacturers like Honeywell and Nest. Our solutions include security integration and energy usage monitoring features.
HVAC Maintenance
We offer bi-annual maintenance programs that include comprehensive system inspections, component testing, and performance optimization. Our technicians perform refrigerant pressure checks, airflow measurements, and safety inspections to ensure reliable operation. Maintenance agreements include priority emergency service, 10% parts discounts, and no overtime charges. Regular servicing extends equipment lifespan and maintains manufacturer warranty requirements.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures. Our certified technicians respond promptly to critical issues during regular business hours and after-hours emergencies.
What areas do you service?
We primarily serve Menomonee Falls and the greater Milwaukee area, including southeastern Wisconsin communities. Our service territory covers residential and commercial properties within 30 miles of our main office location.
Are your technicians certified?
All our HVAC technicians hold current industry certifications and undergo regular training to maintain compliance with evolving technical standards and manufacturer requirements.
Do you offer maintenance agreements?
Yes, we offer comprehensive maintenance agreements that include bi-annual system inspections, priority emergency service, 10% parts discounts, and no overtime charges for after-hours service.
What HVAC brands do you work with?
We service all major HVAC brands and are certified dealers for Lennox and Daikin products. Our technicians maintain expertise across multiple manufacturer platforms to support diverse customer equipment needs.
Is financing available for HVAC installations?
Yes, we offer financing options for qualifying HVAC installation projects. Our financing programs provide flexible payment solutions for residential and commercial system replacements or upgrades.
Reviews (6)
Christina Kreuser
Nov 16, 2021
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Tony, Carrie, and every member of their crew went above and beyond to ensure I had heat for winter. They even worked with my home warranty company, which anyone knows, is always a hassle. They even fixed my cold air return that was virtually non-existent before. I'm a single mom who knows nothing about the HVAC world, and they took their time explaining and answering all my questions. I would happily give them my money again! Thank you all SO MUCH!!!
Michelle Roux
Jun 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very knowledgeable and honest. On time/early. Job done correctly and efficiently. I would definitely continue to do business with this company. Very satisfied!
Services:Heating system repair,AC installation,Heating maintenance,AC maintenance
Very knowledgeable and honest. On time/early. Job done correctly and efficiently. I would definitely continue to do business with this company. Very satisfied!
Services:Heating system repair,AC installation,Heating maintenance,AC maintenance
David Brochtrup
Jun 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tony was very nice and incredibly responsive! He helped me fix an issue on my own without charge over the phone and came out for a second issue on very short notice. The price was excellent as well. Fantastic service and I will be using them in the future!
Service:AC repair
Tony was very nice and incredibly responsive! He helped me fix an issue on my own without charge over the phone and came out for a second issue on very short notice. The price was excellent as well. Fantastic service and I will be using them in the future!
Service:AC repair
Kirby Lockett
Aug 05, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I will always work this company again ,they gave me advise to see money ,also they were always on time
Services:HVAC repair,Duct and vent repair,Heating maintenance,AC repair
I will always work this company again ,they gave me advise to see money ,also they were always on time
Services:HVAC repair,Duct and vent repair,Heating maintenance,AC repair
Dale Parsons
Oct 11, 2019
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Positive:Punctuality,Quality,Responsiveness,Value
Tony provides excellent service and communication. His quote was significantly lower than the other ones I received. Other providers could learn a lesson from him in terms of quality of service and dealing with a customer honestly. I will definitely be using his company again.
Tony provides excellent service and communication. His quote was significantly lower than the other ones I received. Other providers could learn a lesson from him in terms of quality of service and dealing with a customer honestly. I will definitely be using his company again.
Shannon Hyatt
Oct 10, 2019
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Of course it was the first cool day if the year and my furnace quit working. I was referred by a friend to call and got an immediate response. They fit me into their already booked schedule and showed up within a few hours. Great service! Most definitely recommend them for any of your HVAC needs. Now Im super toasty and my furnace is nice and clean for the winter. Ive already booked them for my spring AC system service!
