Business Details
37 Years
experience
Your Trusted Partner for Commercial & Residential Cleaning Services
At Personal Touch Service Solutions, we have built a legacy of trust through quality work, honest relationships, and a commitment to treating every client and property with respect. Founded in 1989, our company has grown from a one-woman cleaning service to a respected provider of commercial and residential services, including janitorial care, natural stone maintenance, masonry repair, and concrete restoration. Our team combines decades of hands-on experience with specialized techniques to deliver durable, elegant results tailored to each client's needs. We prioritize long-term relationships over short-term gains, ensuring consistency through a low employee turnover rate and a culture of care for both our team and customers.Our leadership team brings over 100 years of combined industry expertise, with a focus on problem-solving and preserving craftsmanship. We offer free estimates and transparent pricing, avoiding upsells while delivering solutions that honor your space and budget. From daily janitorial tasks to historic masonry restoration, we approach every project with professionalism, clear communication, and a dedication to exceeding expectations.
Services
Janitorial Services
Carpet Cleaning
Natural Stone Maintenance
Masonry Repair
Concrete Repair
Hard Floor Care
Exterior Building Cleaning
Project Cleaning
Residential Services
Commercial Services
Details
- Year established: 1989
Highlights and features
- We offer 36 years of experience in commercial and residential cleaning and restoration.
- Our technicians provide specialized techniques for natural stone, masonry, and concrete.
- Low employee turnover ensures consistent, reliable service from trusted professionals.
- We guarantee transparent pricing with no upsells or hidden fees.
- Free on-site consultations help create customized plans for every client.
What people say
Incredible mason
Recommend them enough
Durable results
Client-centered presence
Problem-solving expertise
Services
Janitorial Services
Our janitorial services provide daily maintenance for commercial properties, ensuring clean, safe environments. We handle trash removal, restroom sanitation, floor care, and surface disinfecting. Clients benefit from customizable schedules and consistent service from trained professionals.
Natural Stone Maintenance
Specialized care for marble, travertine, and other natural stone surfaces. Services include deep cleaning, polishing, and sealing to restore shine and prevent damage. Our technicians use pH-neutral products to avoid etching and prolong surface life.
Masonry Repair
We repair crumbling mortar and damaged brickwork using traditional tuckpointing techniques. Our team addresses water infiltration issues and stabilizes structures while preserving historic integrity. Services cover both modern and pre-1900s buildings with unique material needs.
Concrete Repair
Concrete repair services address spalling, cracks, and surface wear. We apply professional-grade sealers to protect against freeze-thaw cycles and chemical damage. Our solutions extend the lifespan of driveways, sidewalks, and commercial flooring.
Project Cleaning
Post-construction cleaning and event preparation services for residential and commercial spaces. Includes detail cleaning, upholstery treatment, and tile/grout restoration. Ideal for move-in/move-out transitions or high-visibility events.
People
Joyce Harris
Founder & President
Founded the company in 1989 and has grown it into a respected service provider. Personally trained in all company divisions with expertise in historic masonry restoration using lime mortars.
Chris Pacey
Director of Stone Restoration
Led field operations since 1999, specializing in stone restoration and client communication. Combines technical knowledge with clear guidance to ensure smooth project execution from estimate to completion.
Tom Olmstead
Masonry Division Manager
Brings decades of construction experience to masonry and concrete repair. Focuses on structural integrity and quality craftsmanship while maintaining fair pricing and transparent communication with clients.
Questions
Do you provide references for similar projects?
Yes, we can provide client references upon request to demonstrate our track record of successful projects.
What sets you apart from competitors?
Our 36 years of experience, low employee turnover, and commitment to personalized care distinguish us from other service providers.
Do you offer residential cleaning services?
Yes, we provide post-construction cleaning, event preparation, and specialty services like marble polishing for homes.
Do you provide free estimates?
Yes, all our services include free on-site estimates with no obligation for further discussion.
Can you repair historic brickwork?
Yes, we specialize in restoring pre-1900s brickwork using appropriate materials and techniques to preserve structural integrity.
