Business Details
43 Years
experience
Emergency
services
Expert Plumbing Services in Conway, Arkansas
Ace Rooter & Plumbing has served the Conway, Arkansas community for over 35 years, delivering reliable plumbing solutions rooted in integrity and expertise. Our team of licensed professionals specializes in emergency repairs, installations, and replacements, addressing everything from clogged drains to water heater failures with precision and care. Backed by a strong Better Business Bureau reputation, we prioritize customer satisfaction through transparent communication, quality materials, and 24/7 emergency availability. Our decades of local experience ensure familiarity with regional plumbing challenges, from seasonal temperature extremes to infrastructure demands across Faulkner County.We guarantee thorough workmanship, double-checking every connection and seal to prevent future issues. With free estimates and flexible scheduling, we aim to minimize disruptions while maximizing long-term system performance. Our commitment to community extends beyond service, as demonstrated by our team's dedication to mentoring local youth during service calls. By combining technical proficiency with ethical business practices, we strive to be the trusted plumbing partner for homeowners, renters, and small businesses throughout Conway and surrounding areas.
Services
Emergency Plumbing
Drain Cleaning
Water Heater Repair
Fixture Installation
Gas Line Repair
Toilet Replacement
Water Line Replacement
Sewer Line Repair
Plumbing Inspections
Leak Detection
Details
- Year established: 1983
Highlights and features
- We offer 35+ years of specialized plumbing expertise in Conway and surrounding areas.
- Our team provides 24/7 emergency response for urgent plumbing needs.
- We maintain an A+ rating with the Better Business Bureau through consistent service quality.
- We guarantee thorough workmanship with post-service verification of all connections.
- Our technicians are licensed, insured, and trained in modern plumbing techniques.
Associations and certifications
- Better Business Bureau
What people say
Professional, friendly
Quickly, cleanly, efficiently
Patient while mentoring kids
Courteous and explained everything
Did not go over estimate
Services
Emergency Plumbing
Our emergency plumbing service provides rapid response for urgent issues like burst pipes, severe leaks, and water heater failures. Available 24/7 with same-day service guarantees, our certified technicians use advanced diagnostic tools to identify root causes and implement permanent fixes. We prioritize minimizing property damage while restoring functionality quickly, serving homeowners and businesses across Faulkner County with transparent pricing and immediate assistance.
Drain Cleaning
Specializing in drain cleaning for residential and commercial properties, we utilize high-pressure water jetting and motorized augers to clear stubborn clogs in kitchen sinks, bathrooms, and main sewer lines. Our technicians identify recurring blockage patterns to recommend preventive solutions, ensuring long-term drainage efficiency. We service individual fixtures and entire plumbing systems, providing maintenance plans to prevent future backups while maintaining compliance with local building codes.
Water Heater Repair
We offer comprehensive water heater services including repair, replacement, and maintenance for both tank and tankless systems. Our technicians diagnose issues like insufficient heating, unusual noises, and leaks, replacing faulty components or recommending energy-efficient upgrades when necessary. We ensure proper installation with pressure testing and venting checks, extending system lifespan while optimizing energy consumption for residential and commercial clients.
Fixture Installation
Our fixture installation service covers toilets, faucets, showers, and garbage disposals with options for water-efficient models. We handle complete replacements and upgrades, ensuring proper sealing and water flow while adhering to local plumbing codes. Technicians provide product recommendations based on usage needs and budget considerations, completing installations with functionality testing and cleanup to minimize disruption to daily routines.
Sewer Line Repair
We specialize in sewer line repair using trenchless technology and traditional excavation methods when necessary. Our process includes camera inspections to pinpoint cracks, root intrusions, or collapses, followed by targeted repairs that minimize landscape disruption. We provide durable solutions for both residential and commercial properties, offering preventive maintenance programs to detect early signs of wear and prevent costly emergencies.
People
Ben
Plumber
Ben is a licensed plumber with Ace Rooter & Plumbing, known for his technical expertise and customer-focused approach. He consistently receives praise for prompt, clean service and has demonstrated exceptional problem-solving skills during complex repairs. Ben's commitment to community extends beyond his work, as shown by his willingness to educate local youth during service calls.
Questions
What emergency plumbing services are available after hours?
We provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and water heater failures. Our team responds promptly to minimize damage and restore functionality.
Which areas do you service beyond Conway?
We serve all of Faulkner County including Greenbrier, Mayflower, Menifee, and East Perry County. Our service area covers both residential and commercial properties within these regions.
How do you handle plumbing estimates?
We offer free, no-obligation estimates before any work begins. Our technicians assess the issue, explain required repairs, and provide transparent pricing without hidden fees.
Are your plumbers certified?
All our technicians are licensed, insured, and trained in modern plumbing techniques. We maintain industry certifications and stay updated on local code requirements for all services.
What plumbing maintenance services do you recommend?
We suggest annual inspections for water heaters, regular drain cleaning, and leak detection checks. Our maintenance plans help prevent emergencies and extend the lifespan of plumbing systems.
Reviews (5)
Krystal Archer
May 26, 2021
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Positive:Professionalism
Awesome company! Very nice and professional. They called on their way to my home to let me know they were on their way. They diagnosed and fixed the problem quickly and promptly. And their pricing was very reasonable! I will be using them again!!
Service:Install water heater
Awesome company! Very nice and professional. They called on their way to my home to let me know they were on their way. They diagnosed and fixed the problem quickly and promptly. And their pricing was very reasonable! I will be using them again!!
Service:Install water heater
Lori Monton
Jan 27, 2021
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I waited for 2.5 weeks, trying to get a plumber out to look at my bathtub faucet. We had to use the guest bath because the water was turned off in the master bath. Finally called Ace. She was out that afternoon and had everything fixed in a very short amount of time. Very professional and timely! Thanks, Ace!!
Service:Repair faucet
Service:Repair faucet
Aaron Lipke
Nov 24, 2020
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I was awoke by a frantic GF exclaiming, "THE WATER HEATER IS LEAKING EVERYWHERE!" In less than 6 hours I had a new water heater installed, all new piping and gas lines, and drain pan. Couldn't ask for more. Plus, DJ took the extra step of re-doing some of the fittings for added serviceability as well as relocating the pressure relief tank so it's weight would not affect anything long term. Would recommend.
Tracy Taylor
Jul 22, 2020
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Not only did Ace not fix the clogged drain but they left without telling anyone and left a complete mess. The drains slowly drained before. Now they dont drain at all. The bathroom was clean before they got there. After they left, my shower was filled with black water, black stuff all over the floors, and everything under my bathroom cabinet was ruined. When I called to see what happened all they could say was that they couldnt unclog the drain. They wouldnt do anything about it and did not send anyone to clean the huge mess.
Lauren Tigert
May 03, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent prompt service! Just when I was ready to pull my hair out they showed up and fixed my problem. Erin was very friendly and helpful and answered my many questions, and it didn't break my pocket book! Highly recommend!
Service:Repair faucet
Excellent prompt service! Just when I was ready to pull my hair out they showed up and fixed my problem. Erin was very friendly and helpful and answered my many questions, and it didn't break my pocket book! Highly recommend!
Service:Repair faucet
