Business Details
50+ Years
experience
Trusted Hearing Aid Services in Charlottesville, VA
Founded in 1959 by Robert V. Wagner, our company has built a legacy of integrity and innovation in hearing healthcare. We prioritize long-term client relationships, offering personalized solutions tailored to individual needs rather than pushing high-pressure sales tactics. With over six decades of experience, we specialize in fitting and servicing a comprehensive range of digital hearing aids from leading global manufacturers. Our philosophy centers on recommending the most suitable technology for each client, whether through repairing existing devices or custom-ordering new solutions.We maintain stable, well-trained teams focused on delivering exceptional service without commission-based incentives. Our expertise extends to assistive listening devices, industrial hearing testing, and custom ear protection solutions, serving Central Virginia and the Shenandoah Valley through multiple office locations.
Services
Hearing Aids
Repairs & Maintenance
Assistive Listening Devices
Industrial Hearing Testing
Custom Ear Protection
Bluetooth Hearing Solutions
Waterproof Hearing Aids
Hearing Aid Fittings
Earmold Services
Remote Microphone Systems
Details
- Year established: 1959
Highlights and features
- We offer over 60 years of specialized hearing aid expertise
- Our no-pressure approach focuses on recommending appropriate solutions
- We service all makes and models including older devices
- Multiple convenient locations across Central Virginia
- Factory-trained technicians for premium brand repairs
Services
Hearing Aids
We offer comprehensive hearing aid solutions featuring top global brands like Phonak, Oticon, and Resound. Our specialists provide custom fittings for various styles including behind-the-ear and in-canal models. Each recommendation considers individual hearing needs, lifestyle requirements, and budget considerations while prioritizing appropriate technology over profit-driven sales.
Repairs & Maintenance
Our technicians service all makes and models, including older devices when parts are available. Minor repairs are completed in-office starting at $20, while complex issues require factory service ($125$300). We maintain relationships with manufacturer service departments to ensure quality repairs with 1014 day turnaround times for factory work.
Assistive Listening
We provide specialized devices enhancing communication accessibility including amplified telephones, vibrating alert systems, and television listening devices. These solutions address specific needs for individuals with hearing impairments in various environments, from personal residences to industrial settings.
Industrial Testing
Our team conducts comprehensive hearing screenings for businesses, including CDL testing and industrial noise protection assessments. We supply custom hearing protection solutions for occupational environments while ensuring compliance with safety regulations through accurate diagnostic testing.
Custom Ear Products
We create custom-molded swim plugs, noise protection devices, and specialized ear protection solutions. These personalized products provide superior comfort and effectiveness compared to generic alternatives, addressing both recreational and occupational hearing safety needs.
People
Bruce Wagner
Co-Owner
Continuing his father's legacy since 1992, Bruce Wagner maintains the company's commitment to ethical hearing care. He oversees operations while emphasizing personalized service and technological innovation in hearing solutions.
Eric Wagner
Co-Owner
Joining the family business in 1992, Eric Wagner upholds the original philosophy of prioritizing client needs. He focuses on technical advancements in hearing aid technology while maintaining the company's non-commission sales approach.
Linda J. Swinson
Key team member providing patient-centered care and technical expertise in hearing aid fittings. Actively involved in client consultations and device programming, ensuring personalized solutions for individual needs.
Questions
What hearing aid brands do you carry?
We offer Phonak, Oticon, Resound, Siemens, Starkey, and Unitron models. Our specialists can help determine which brand best meets your specific hearing needs and lifestyle requirements.
Do you service older hearing aid models?
Yes, we service all makes and models including older devices when parts are available. Minor repairs start at $20, with factory repairs available for more complex issues.
What locations serve Central Virginia?
We have offices in Charlottesville, Culpeper, Harrisonburg, Staunton, and Waynesboro. Each location offers personalized hearing care with flexible appointment scheduling options.
Do you offer hearing tests?
We provide comprehensive diagnostic evaluations to determine appropriate solutions. Our specialists focus on matching technology to individual hearing loss patterns rather than push sales.
What payment options are available?
We accept major credit cards and offer financing options for qualifying purchases. Our staff can help explore manufacturer rebate programs and insurance coverage possibilities.
How do you handle repair emergencies?
While we don't offer 24/7 emergency service, we prioritize urgent repairs. Loaner devices may be available during processing for critical communication needs.
Reviews (3)
Butch Harding
Jan 19, 2022
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Wonderful people, wonderful service. Don't go anywhere else, they will treat you well, and go way past the extra mile to make sure you are happy.
Ralph Bennett
Nov 28, 2018
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I visited Mr. Wagner's Harrisonburg office yesterday and asked him to adjust my hearing aids, if possible. I obtained them from a Hearing Aid dealer in Moorefield, WV and had to return them to that person several times. Frankly, my wife had to shout at me so I could hear....even with two instruments...! Mr Wagner made some adjustments to each… instrument and I was amazed at how well they then were working and helping me! FAR better then when I first obtained them from the Moorefield dealer!! My wife is so happy that she no longer has to "shout' and repeat things several times to communicate
Mary Pollock
Dec 11, 2016
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I have used Wagner Hearing Aids for over 50 years and have never had the slightest desire to go anywhere else. I know that they would never sell me what I don't need, and their audiologist, Linda Swinson, is quite simply the best in the business.
