Business Details
Expert Electronics Repair Services in Virginia
At Phone Repair Guy, we pride ourselves on delivering fast, reliable, and professional electronics repair services. Our certified technicians specialize in repairing smartphones, tablets, computers, and gaming consoles, ensuring same-day solutions for most common issues. We utilize high-quality replacement parts and back every repair with a warranty, guaranteeing long-lasting results. With three convenient locations in Virginia Beach, Norfolk, and Portsmouth, we serve both individuals and businesses, prioritizing customer satisfaction through transparent pricing and expert care. Our commitment to quality is reflected in our use of industry-standard parts and our team's extensive experience in diagnosing and resolving complex device problems.Whether you're dealing with a cracked screen, water damage, or software malfunctions, our goal is to restore your devices to peak performance quickly and affordably. We emphasize clear communication throughout the repair process, offering free diagnostics and personalized recommendations to ensure clients understand their options. Our dedication to community service is evident in our local presence and the trust we've built through consistent, dependable repairs. By staying updated on the latest technologies and repair techniques, we maintain our position as a trusted partner for all electronics repair needs in Virginia.
Services
iPhone Repair
Samsung Repair
Tablet Repair
Computer Repair
Game Console Repair
MacBook Repair
Laptop Repair
iPad Repair
Smart Watch Repair
Highlights and features
- We offer same-day service on most common repairs.
- Our team consists of certified experts with extensive experience.
- We use premium-quality replacement parts for lasting results.
- We provide free diagnostic checks and clear repair recommendations.
- We back all repairs with warranty coverage for peace of mind.
What people say
Extremely fast service
Affordable pricing
Knowledgeable technicians
Same-day repairs
Friendly support
Services
iPhone Repair
We specialize in comprehensive iPhone repairs, including screen replacements, battery swaps, water damage recovery, and software troubleshooting. Our certified technicians handle all models from iPhone SE to the latest iPhone 17 series, using premium parts for lasting results. Most repairs are completed the same day, ensuring minimal disruption to your daily routine.
Computer Repair
Our computer repair services cover hardware failures, software issues, virus removal, and performance optimization for desktops and laptops. We repair all major brands, including Apple, Dell, HP, and Lenovo, with same-day solutions for common problems like screen replacements and power supply failures. High-quality parts ensure long-term reliability.
Game Console Repair
We repair PlayStation, Xbox, and Nintendo Switch consoles, addressing overheating, disc drive issues, HDMI port damage, and software glitches. Our technicians use advanced diagnostic tools to resolve problems quickly, with most repairs completed the same day. Warranty coverage ensures customer confidence in our workmanship.
Tablet Repair
Our tablet repair services include screen replacements, battery upgrades, water damage recovery, and software fixes for Apple iPad, Samsung Galaxy Tab, and Microsoft Surface models. Most repairs are completed in-store the same day, using durable parts to restore functionality and extend device lifespan.
Samsung Repair
We provide specialized Samsung phone and tablet repairs, including screen replacements, charging port fixes, and software updates. Our technicians handle Galaxy S, Note, and Z Fold devices, ensuring fast turnaround times and reliable performance restoration using high-quality replacement components.
Questions
Do you repair iPhones and Samsung phones?
Yes, we specialize in iPhone and Samsung repairs, including screen replacements, battery swaps, and software troubleshooting for all models.
How long do repairs usually take?
Most common repairs are completed the same day, often within an hour, with complex issues resolved within 24-48 hours.
Do you offer warranties on repairs?
Yes, all repairs come with warranty coverage to ensure customer confidence in our workmanship and parts quality.
Can you repair water-damaged devices?
Yes, we provide water damage diagnostics and repairs for smartphones, tablets, and computers, with early intervention improving recovery success.
Do you use genuine replacement parts?
We use high-quality replacement parts that meet industry standards, with options for premium components upon request.
Are appointments required for repairs?
Walk-ins are welcome, but appointments are recommended to minimize wait times and ensure dedicated service slots.
Reviews (7)
J. M.
Dec 31, 2021
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Critical:Quality
Guy broke the camera on my Samsung A11 when he replaced the glass. I really don't care if it's "hard" to replace the glass on Samsung phones without breaking the camera- just replace the glass- perfectly- without breaking the camera- because that makes the entire phone useless, which is what he did.
Guy broke the camera on my Samsung A11 when he replaced the glass. I really don't care if it's "hard" to replace the glass on Samsung phones without breaking the camera- just replace the glass- perfectly- without breaking the camera- because that makes the entire phone useless, which is what he did.
Shayna Allen
Dec 02, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
This shop fixed my phone perfectly when I thought it was completely done for. Had a small issue (may have been my fault) with the screen a few days later and they completely switched the screen out again free of charge. Friendly, fast, fair priced. Wouldnt look any further for any future electronic repairs.
This shop fixed my phone perfectly when I thought it was completely done for. Had a small issue (may have been my fault) with the screen a few days later and they completely switched the screen out again free of charge. Friendly, fast, fair priced. Wouldnt look any further for any future electronic repairs.
Taylor Jenkins
Oct 18, 2021
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Best place to take your phone. I have had issues with other places in the past but when I went here they looked out for me. They are also easonably priced and don't get upset when you have questions. If I ever need help with my phone again. I will definitely be back.
Diane Nwaonicha
Sep 18, 2021
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Tolls did an amazing job. I am super happy with the service I received today. He fixed my phone in less than 10 minutes. I highly recommend!
Kathy Watts
Aug 21, 2021
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I really think this is one of the best pbone repair shops I've used. They did an outstanding job repairing my phone so that I could recover data from my damaged phone. After trying others they really delivered. Save yourself the time and money by getting it done right the first time. You don't be disappointed by loss of data or loss of money when other shops don't deliver. I will be forever grateful for the recovery of my files...no words....awesome.
Angela Geraci
Aug 14, 2021
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Positive:Professionalism
Top half of phone screen was black, cracked, face ID wasn't working and I was so upset but they perfectly fixed it all in under an hour! Also the best price I've seen in all of hampton roads- highly highly recommend!!!!!
Top half of phone screen was black, cracked, face ID wasn't working and I was so upset but they perfectly fixed it all in under an hour! Also the best price I've seen in all of hampton roads- highly highly recommend!!!!!
Kyle Jensen
Jul 17, 2021
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Always been skeptical about phone repair shops. However, was forced to use one and these guys were on point. Fast and reasonably priced. Also liked they didn't try to upsell or push other products. After calling them had my phone repaired in an hour for water damage. Definitely bringing all future broken devices to these guys before just buying a new one.
