Business Details
18 Years
experience
Trusted Home Health Care Services in Montana
North West Home Care was founded in 2008 by Loreen Osborne, a nurse with a vision to deliver exceptional home care rooted in compassion and expertise. Our mission remains unchanged: to empower individuals to live independently in their homes through personalized care. We prioritize rigorous hiring practices, including thorough background checks and reference verification, ensuring our team meets the highest standards. Every caregiver receives tailored training for each client's unique needs, complemented by ongoing education to maintain clinical excellence. Our management team maintains continuous communication with clients, families, and caregivers to guarantee seamless care coordination and address evolving needs promptly.This structured approach has allowed us to serve Montanans for over 15 years while maintaining the personal touch of a family-owned business. Our commitment to quality is demonstrated through our focus on creating meaningful bonds between caregivers and clients, whether providing neonatal support or geriatric care. By combining professional expertise with heartfelt service, we've become a trusted partner for families across Montana.
Services
Private Duty Nursing
Personal Care Assistants
Live-In Caregivers
Companion Care
Geriatric Care
Neonatal Support
Details
- Year established: 2008
Highlights and features
- We implement individualized training for each client's specific needs
- Our team undergoes thorough background checks and reference verification
- We provide ongoing in-service education for continuous professional development
- Our management maintains direct communication with clients and caregivers
- We guarantee compassionate, courteous treatment meeting strict quality standards
What people say
Amazing heartfelt care
Made it possible
Highest quality
Caring and courteous
Services
Private Duty Nursing
Our licensed nurses provide one-on-one medical care in home settings, offering specialized attention for complex health needs. With diverse training backgrounds, our RNs and LPNs deliver customized care plans that adapt to evolving patient requirements. This service ensures professional medical support while maintaining the comfort of home environments.
Personal Care Assistants
Certified assistants help with essential daily activities including bathing, dressing, meal preparation, and mobility assistance. These caregivers receive specialized training to address specific client needs while promoting independence. Our staff maintains vital sign monitoring capabilities and adapts to individual requirements through personalized care approaches.
Live-In Caregivers
Round-the-clock caregivers provide continuous support for comprehensive home care needs, ensuring safety and comfort throughout day and night cycles. These professionals create meaningful bonds with clients while maintaining strict care standards. Services include environmental maintenance, personal care, and emergency response capabilities within home settings.
Companion Care
Our non-medical caregivers assist with household tasks, social engagement, and transportation needs. Services include meal preparation, light housekeeping, and accompaniment to appointments or social activities. This support helps maintain clients' independence while providing valuable emotional companionship in familiar home environments.
Neonatal Care
Specialized caregivers assist families with newborn care transitions from medical facilities to home environments. Our team provides expert support for NICU graduates, focusing on developmental needs and family integration. This service combines medical expertise with compassionate care to ensure smooth transitions and proper infant care education for families.
People
Loreen Osborne
Founder
A registered nurse with extensive clinical experience, Loreen established North West Home Care in 2008 to address unmet home care needs in Montana. Her vision created a family-centered company that combines professional expertise with compassionate service delivery across the state.
Questions
What home care services do you offer?
We provide private duty nursing, personal care assistants, live-in caregivers, and companion care services across Montana.
How do you ensure quality care?
All staff undergo background checks, reference verification, and receive customized training for each client's specific needs.
Do you offer 24/7 care options?
Yes, our live-in caregivers provide round-the-clock support for clients requiring constant assistance.
What areas do you serve?
We operate in Missoula, Helena, and Billings with caregivers available statewide across Montana.
How are caregivers matched with clients?
We carefully match caregivers to clients based on specific needs, skills, and experience for optimal care outcomes.
Reviews (4)
C. H.
Jul 20, 2020
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NWHC was so helpful when I was deciding the best care for my mother. The professionalism and care they showed was greatly appreciated.
Alex Robinson
Jun 20, 2020
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I love working for NWHC. The staff is focused on helping the community, whether that means taking care of the Caregivers or the clients. So much has changed with this company over the last few years. Coming to work every day, I get to feel like I have helped and made a difference in someone's life. And the staff is ALWAYS there to answer any questions I might have. I truly feel like this company cares not only for the people needing assistance but for the people providing care as well. Fantastic place to work!!
Henry B. Mitchell Iii
Sep 17, 2019
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NorthWest Home Care in Missoula has provided excellent care for my brother for the last almost two years. The agency's costs have been reasonable; its care, attentive and responsible; and its communication with me, with medical personnel, and with others impacting my brother's life, has been thorough.
NorthWest began care for my brother in the immediate aftermath of a difficult situation which the resourcefulness of the agency's caregiver manager, Suzanne Turner, had helped to resolve. Since then, Suzanne's good judgement and the diligence of individual caregivers has been invaluable toward the
NorthWest began care for my brother in the immediate aftermath of a difficult situation which the resourcefulness of the agency's caregiver manager, Suzanne Turner, had helped to resolve. Since then, Suzanne's good judgement and the diligence of individual caregivers has been invaluable toward the
Brooke Burbach
Oct 19, 2018
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The owners of the company were extremely committed to finding great care-givers for our needs and found a great fit for our family. The NWHC staff have blended into our home seamlessly, providing great care without ever feeling like a stranger in our home. They made a difficult situation more bearable, and we couldn't be more thankful.