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Business Details
13 Years
experience
Your Trusted Printing Solutions in Tonawanda
Rapid Refill was founded in 2013 as a disabled veteran-owned small business dedicated to providing comprehensive print solutions. Our mission is to deliver high-quality products and services while prioritizing customer satisfaction, environmental sustainability, and community engagement. We specialize in inkjet and laser toner cartridges, printer sales and repairs, document copying, and secure shredding services for consumers, businesses, and government agencies.

Our partnerships with leading manufacturers like HP, Canon, and Bush Industries ensure access to reliable products, while our commitment to recycling and local charity support reflects our dedication to social responsibility. With same-day delivery options and a 30-day money-back guarantee, we strive to make printing smarter, more affordable, and more accessible for our customers in Tonawanda, NY, and beyond.
Services
Ink Cartridges Laser Toner Printer Repairs Document Copying Secure Shredding
Details
  • Year established: 2013
Highlights and features
  • We are a disabled veteran-owned business with over a decade of industry experience.
  • Our same-day delivery ensures urgent printing needs are met promptly.
  • We offer a 30-day money-back guarantee on all Rapid Refill branded products.
  • Our partnerships with NYS-contracted manufacturers ensure quality office furniture options.
  • We prioritize environmental sustainability through cartridge recycling programs.
What people say
Outstanding prices Knowledgeable staff Same-day delivery Secure shredding 30-day guarantee
Services
Ink Cartridges
We provide high-quality ink cartridges for all major printer brands, including HP, Canon, and Epson. Our products ensure vibrant prints and reliable performance for home and office use. Customers benefit from competitive pricing and a 30-day satisfaction guarantee.
Laser Toner
Our laser toner cartridges deliver consistent, professional-grade prints for businesses and individuals. Compatible with brands like Brother, Lexmark, and Dell, they offer cost-effective solutions without compromising quality or reliability.
Printer Repairs
We repair and maintain printers for government agencies, healthcare providers, and home offices. Our technicians service brands such as Zebra and Xerox, ensuring minimal downtime and extended equipment lifespan through expert care.
Document Copying
Our document copying services include black-and-white, color, and legal-size prints. Designed for businesses and educators, this service provides quick, high-quality output with options for large-volume orders and rapid turnaround.
Secure Shredding
We offer secure shredding services to protect sensitive information for businesses and individuals. This service complies with data privacy regulations and includes convenient pickup options for added efficiency.
Questions
Does using non-OEM cartridges void my printer warranty?
No. Federal law prohibits manufacturers from voiding warranties for using non-OEM supplies. Our cartridges meet industry standards without compromising your warranty.
Do you offer same-day delivery for ink and toner?
Yes. We provide same-day delivery for urgent orders in the Tonawanda area, ensuring minimal disruption to your printing needs.
What recycling programs do you support?
We recycle used cartridges to reduce environmental impact. Our programs align with our commitment to sustainability and community responsibility.
Are your printer repairs covered under warranty?
Repairs use genuine parts where required. Warranty terms depend on the manufacturer and service type. Contact us for specific details.
Can I return products if unsatisfied?
Yes. All Rapid Refill branded products qualify for a 30-day money-back guarantee. Returns must be in original condition for a full refund.
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Reviews (6)
Joanna Zoe Christopher Ch
Dec 03, 2021 Report
I love it. Ink refills, printers, advice, paper - whatever you need. Friendly service and they don't mind staying open an extra few minutes if you get there at closing time.
Daniel Novick
Jun 03, 2019 Report
I love our store! When you come in ask for a veteran or senior discount = $3 off your total purchase price.
Chris Breads
May 25, 2019 Report
Spoke with a woman on the phone and explained that DMV had us in the middle of a rather large print job, and the toner in our Samsung MFC died. leaving customers stuck waiting for registrations etc... She was at my door in 28 minutes from the initial phone call with a canvas bag full of toner carts and at a more than fair price. Absolutely use these guys. Veteran Owned business, prompt service, and door to door delivery. If we dont support our local small businesses soon we wont have any.
5 stars.
Benjamin D.
Apr 15, 2019 Report
This business has moved to 1858 Colvin Blvd Tonawanda NY 14150
They are courteous and helpful. The prices are competitive.
Derek Walter
May 09, 2018 Report
I love there prices and love there costumer service. They are my number one choice for my printer and computer needs.
Brian Punturiero
Aug 04, 2015 Report
Extremely knowledgeable, efficient with outstanding prices! Big box stores cannot come close to matching the prices at Rapid Refill. I also use them for secure document shredding, which again is the cheapest in the area. Highly recommend!