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Business Details
49 Years
experience
Your Trusted Carpet & Upholstery Cleaning Experts in Lake Tahoe
Chem-Dry of Lake Tahoe has been a trusted name in carpet and upholstery cleaning since 1977. Founded on the principles of innovation and customer care, our family-owned business, led by Nora & James B., delivers superior cleaning solutions using patented Hot Carbonating Extraction (HCE) technology. Our non-toxic, low-water methods ensure carpets dry in 1-2 hours, reducing mold risks and extending the life of your flooring. We serve residential and commercial clients across North Lake Tahoe, Truckee, Incline Village, and Tahoe City, combining decades of experience with cutting-edge techniques.

Our commitment to excellence is reflected in our trained technicians, who prioritize transparency, reliability, and exceptional service. Recognized for our expertise in stain removal, pet odor elimination, and area rug restoration, we pride ourselves on maintaining a healthier home environment for our community. With a legacy of over 45 years, we remain dedicated to advancing cleaning science while upholding the trust of our loyal customers.
Services
Carpet Cleaning Upholstery Cleaning Pet Urine Odor Removal Area Rug Cleaning Wood Floor Cleaning Tile & Grout Cleaning Commercial Cleaning Granite Countertop Renewal Dryer Vent Cleaning
Details
  • Year established: 1977
Highlights and features
  • Family-owned since 1977 with patented HCE cleaning technology
  • Non-toxic solutions safe for pets and children
  • Carpets dry in 1-2 hours using low-water methods
  • Specialized pet urine odor removal with P.U.R.T.
  • Serves North Lake Tahoe, Truckee, and surrounding areas
Associations and certifications
  • ISO 9001
What people say
Amazing customer service Carpets look new Professional and courteous Quick drying Effective pet odor removal
Services
Carpet Cleaning
Our patented Hot Carbonating Extraction (HCE) process deeply cleans carpets by lifting dirt and allergens with carbonated bubbles. This method uses 80% less water than steam cleaning, ensuring carpets dry in 1-2 hours while preserving fiber integrity. Ideal for residential and commercial spaces, it extends carpet lifespan and improves indoor air quality.
Pet Urine Odor Removal
Using our proprietary P.U.R.T. (Pet Urine Removal Treatment), we target urine crystals at a molecular level to permanently eliminate odors. A UV light detects hidden stains, and the treatment breaks down enzymes without masking smells. This service restores hygiene to carpets and upholstery, preventing recurring pet accidents.
Area Rug Cleaning
We clean all rug types, from synthetic to silk, using pH-balanced solutions that protect dyes and fibers. Our technicians apply gentle yet effective techniques to remove deep-seated dirt and allergens, followed by a protectant to resist future spills. This service revitalizes rug appearance while maintaining material integrity.
Wood Floor Cleaning
Our low-moisture system removes grime and allergens from wood grain without damaging finishes. A multi-step process includes acrylic coating removal, deep cleaning, and application of a protective polish. This enhances shine, prolongs floor durability, and ensures safety by reducing slip risks from residual water.
Tile & Grout Cleaning
High-pressure extraction removes embedded dirt from tile and grout, followed by sealing to prevent future staining. This service restores tile aesthetics, eliminates mold-prone buildup, and extends the life of flooring. Its ideal for kitchens, bathrooms, and high-traffic commercial areas.
People
Nora B.
Owner
Nora B. co-owns Chem-Dry of Lake Tahoe with her husband James. With decades of experience, she prioritizes customer satisfaction and eco-friendly practices. Her leadership ensures the company maintains its reputation for reliability and advanced cleaning solutions in the Lake Tahoe region.
James B.
Owner
James B. has co-owned Chem-Dry of Lake Tahoe since its founding in 1977. He oversees operations and technician training, emphasizing the importance of non-toxic methods and customer trust. His hands-on approach and industry expertise have solidified the companys standing as a local leader in carpet cleaning.
Questions
How does Chem-Dry remove pet urine odor from carpets?
We use P.U.R.T. (Pet Urine Removal Treatment) to break down urine crystals at a molecular level, eliminating odors permanently rather than masking them.
How long will it take for my carpet to dry after cleaning?
Carpets typically dry in 1-2 hours due to our low-water HCE method, though humidity and airflow may affect drying times.
Do I need to vacuum before your technicians arrive?
No, our technicians will vacuum your carpets with HEPA-filtered equipment as part of the service.
What areas do you serve?
We serve North Lake Tahoe, Truckee, Incline Village, Tahoe City, Reno, and Carson City.
Are your cleaning solutions safe for pets and children?
Yes, our non-toxic solutions are safe for pets and children and leave no sticky residues.
Can you clean commercial spaces?
Yes, we offer tailored cleaning plans for offices, hotels, retail stores, and other commercial properties.
Reviews (5)
Carol Freeman
Nov 18, 2021 Report
I had a really good experience using Chem-Dry for an after tenancy carpet clean. They got back to me quickly after my initial enquiry and sent me a quote before under taking the service. I had a couple of partially persistent stains which they return to deal with promptly. Will absolutely use again.
Mary Dauteuil
Oct 03, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great job, once again! We've been a customer and they continue to exceed our expectations. Thanks James and Nora!
Services:Clean upholstery,Clean area rugs,Clean carpet
Cathy O.
Aug 16, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Outstanding customer service from Nora and James! Chem Dry of Lake Tahoe are miracle workers, my carpets look great. I highly recommend this company.
Service:Clean carpet
Milonga Mary
Aug 04, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Carpets and area rugs came out really clean. Super professional and reliable. Arrived on time. Would definitely use again.
Services:Clean area rugs,Remove pet stains & odors,Clean carpet
Nancy Hay - Duncan Hay
Jun 28, 2021 Report
We are very pleased with the Chem Dry service. Very efficient, pre cleaning, on time, and James did a fantastic job in outlining all steps he was taking. Company called for reminder then advised that James was on the way. Carpets look great.
Service:Clean carpet