Business Details
7 Years
experience
Emergency
services
Trusted Home Health Care Services in Northbrook, IL
Founded with a deep commitment to compassionate care, R.G.U.S. has dedicated itself to empowering seniors and individuals with disabilities to maintain independence in their homes. Our journey began when Rita Shklovskaya, drawing from personal experience, recognized the critical need for empathetic caregivers who prioritize quality care. Over time, we expanded our services across Illinois, Indiana, and Florida, focusing on rigorous caregiver training, personalized service, and affordability.Today, we remain steadfast in our mission to deliver non-medical home assistance that balances excellence with accessibility. Our team of certified professionals undergoes extensive screening and continuous education to ensure we meet the evolving needs of our clients. By fostering a culture of empathy and professionalism, we strive to be the trusted partner families rely on for dependable, compassionate home care solutions.
Services
In-Home Assistance
Personal Assistance
Housekeeping
Laundry Services
Companionship
Meal Preparation
Medication Reminders
Grocery Shopping
Details
- Year established: 2019
Highlights and features
- We provide 24/7 non-medical home care services across three states.
- Our caregivers undergo rigorous background checks and specialized training.
- We offer multilingual staff to accommodate diverse client communication needs.
- We maintain affordability while upholding strict quality standards.
- Our personalized matching process ensures caregivers align with client needs.
Associations and certifications
- Community Care Program (CCP) Certified Provider
What people say
Hard-working caregivers
Cheerful and polite
110% dedication
Perfect fit for needs
Lifelong impact
Services
In-Home Assistance
Our in-home assistance provides comprehensive non-medical support for seniors and disabled individuals. Services include personal care, mobility assistance, and daily living activity support. Our caregivers help clients maintain independence while ensuring safety and comfort in their home environment.
Personal Assistance
Personal assistance focuses on individualized support for daily routines and personal needs. Our trained caregivers offer companionship, hygiene assistance, and mobility support. This service helps clients maintain dignity while receiving essential daily care in familiar surroundings.
Housekeeping
Professional housekeeping services maintain clean and safe living environments. Our staff performs light cleaning, laundry, and organization tasks. Regular home maintenance helps prevent accidents and promotes better health outcomes for vulnerable individuals.
Meal Preparation
Meal preparation ensures clients receive balanced, nutritious meals tailored to dietary needs. Our caregivers plan and cook meals while accommodating special dietary restrictions. Proper nutrition support contributes to overall health and well-being for homebound individuals.
Medication Reminders
Medication reminder services help clients maintain proper medication schedules. Caregivers organize medications, provide timely reminders, and monitor adherence. This service reduces medication errors and supports effective treatment outcomes for clients with complex medication regimens.
People
Rita Shklovskaya
Founder
Rita founded R.G.U.S. after recognizing the need for compassionate caregivers. With hands-on experience as a caregiver herself, she developed rigorous training standards and a client-centered approach that remains the foundation of our service philosophy.
Gene Shklovskiy
Business Manager
Gene transitioned from corporate employment to manage R.G.U.S. operations. He oversees business development, staffing, and quality assurance, ensuring the company maintains its commitment to affordable, high-quality home care services across multiple states.
Questions
What areas do you serve?
We provide home care services in Illinois, Indiana, and Florida, with a focus on Chicago metropolitan areas and surrounding communities.
Are your caregivers certified?
All caregivers undergo extensive training and certification, including 24 hours initial training, annual 12-hour in-service training, and specialized non-medical elder care curriculum.
Do you offer 24-hour care?
Yes, we provide 24/7 home care services with trained caregivers available around the clock to meet clients' continuous care needs.
How do you match caregivers with clients?
We use a personalized matching process considering client needs, caregiver skills, and personality compatibility to ensure optimal care relationships.
What languages do your staff speak?
Our multilingual staff speaks English, Russian, Polish, Lithuanian, Spanish, Serbian, Bulgarian, Ukrainian, and other European/Asian languages to accommodate diverse communication needs.
How quickly can services begin?
We typically initiate services within 24-48 hours after assessment, with emergency placements available for urgent care situations requiring immediate attention.
Reviews (5)
Ina L.
Jan 06, 2020
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My mom had caregivers from them for ten years and a couple were with us for multiple years. They became members of the family and there was an emotional bond. It was helpful for me. My mom had a long term policy and we could only have a certain amount of hours a day and that hours made my life easer. Thank you.
Tonya Whitaker
Dec 13, 2019
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I would give them zero Stars if I could. Got them for taking care of my mom who had a severe stroke. So far, I had one very nice person, but she didn't really want to do much work. Then I get someone who only wanted to do certain things, but not help with what was on the order. Then the latest person came, stayed 2hrs (supposed to stay for 4) and left for her second job. Then the manager acted like we are suppose to be ok with that. What is wrong with this place. Very unprofessional. Done with them now and looking for a better service!
Takia Riddick
Jan 13, 2018
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They unprofessional and rude and they get mad if you don't take on extra clients so they try messing wit your money...but I'm file a case against them do not waste your time go some where else for home care
Carol M.
Oct 11, 2015
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After approximately half a year with RGUS, service experience DECLINED. Quality of caregivers declined. Communication declined. Last caregiver assigned to us was a liar, lazy, scamming and double-dipping by working for a separate client in the same building while on payroll for my mother as her client. What's worse is this agency ignorantly defended her UNSCRUPULOUS behavior. Turned into an OVERALL BAD EXPERIENCE. Beware.
Jane B.
Jul 16, 2014
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RGUS is amazing! Their caregivers are committed, dependable and extremely caring of others. Staff is multilingual. I would like to thank R.G.U.S. agency for their help!. I am very grateful of their services, and would highly recommend them to anyone in need of home care help.
