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Your Trusted Hearing Care Provider in Bristol, VA
At Soundz Hearing Centers, we have dedicated ourselves to transforming lives through improved hearing since our founding. With over 30 years of combined experience in the hearing healthcare industry, our team of licensed professionals delivers personalized solutions tailored to each patient's unique needs. We specialize in comprehensive diagnostic evaluations, advanced hearing aid technology, and ongoing support services designed to maximize auditory health. Our commitment to excellence is reflected in our six convenient locations across Southwest Virginia, where we provide free hearing tests, lifetime service, and access to all major hearing aid brands.

Backed by partnerships with Care Credit and Healthiplan, we ensure our patients receive both financial flexibility and the highest standard of care. Through continuous education and a patient-centered approach, we empower individuals to reconnect with the sounds that matter most in their daily lives.
Services
Cerumen Removal Hearing Evaluations Hearing Aid Fitting Hearing Aid Repair Hearing Aid Selection Earmolds & Ear Plugs Hearing Protection Online Hearing Screening Diagnostic Testing Custom Hearing Solutions
Highlights and features
  • We have over 30 years of experience in hearing healthcare.
  • We provide free hearing tests and lifetime service.
  • We offer financing through Care Credit and Healthiplan.
  • Our staff includes licensed professionals with family-friendly service.
  • We carry all major hearing aid brands and offer personalized fittings.
Services
Cerumen Removal
Our professional cerumen removal service addresses earwax blockages through safe, medically approved methods. Using specialized irrigation and curettage techniques, we alleviate symptoms like earaches and hearing loss. Patients receive post-care instructions to maintain optimal ear health between visits.
Diagnostic Hearing Evaluations
Comprehensive diagnostic evaluations identify hearing loss types and severity using advanced audiometric testing. Our specialists conduct air/bone conduction tests and speech assessments to create personalized treatment plans. Most insurance plans cover these essential evaluations.
Hearing Aid Fitting
We program and adjust hearing aids to match individual auditory profiles during personalized fitting sessions. Our experts ensure proper physical fit and sound optimization while providing usage education. Follow-up appointments refine device performance based on real-world experience.
Hearing Aid Repair
Our technicians diagnose and repair all major hearing aid brands through in-office services or manufacturer coordination. Warranty-covered repairs receive priority attention while expired units undergo cost-effective servicing. We maintain diagnostic equipment for immediate troubleshooting.
Online Hearing Screening
This 5-minute digital screening tool helps determine if professional evaluation is needed. The self-administered test measures basic hearing thresholds through computer audio playback. Results provide preliminary insights about potential hearing loss requiring clinical follow-up.
People
Donald Cornwell
Audioprosthologist
With over 30 years in hearing healthcare, Donald Cornwell specializes in hearing instrument fitting and programming. He contributes industry expertise through national training programs for specialists.
Zina Cornwell
Owner/Operator
As co-founder and operator, Zina Cornwell oversees daily operations across all six Soundz locations. Her leadership focuses on maintaining accessible, patient-centered care standards.
Questions
What services does Soundz Hearing Centers offer?
We provide diagnostic hearing evaluations, cerumen removal, hearing aid fittings/repairs, earmold creation, and hearing protection solutions. Our specialists also conduct online hearing screenings.
How can I schedule a hearing test?
Call our Bristol location at 276-466-HEAR or Marion office at 276-783-HEAR during business hours Monday-Friday 9am-4pm.
Do you accept insurance plans?
Yes, we accept most major insurance plans for hearing evaluations and device purchases. Check with our staff for specific provider details.
Are financing options available?
We offer Care Credit and Healthiplan financing for hearing aid purchases to qualified applicants seeking flexible payment terms.
What hearing aid brands do you carry?
We stock all major brands including Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex hearing solutions.
Do you service non-purchased hearing aids?
Yes, we diagnose and repair most manufacturers' devices regardless of purchase origin. Warranty status determines specific service options.
Reviews (4)
Mary Minter
Dec 15, 2021 Report
I paid $1650.00 for a pair of hearing aids. They didnt even bill my insurance. I cant wear them and when I went back, they said I waited to long. They couldnt do anything. So now I am out $1650.00 (like I have lots of money) and hearing aids I cant wear.mary minter
Danny Clark
Sep 21, 2021 Report
Excellent customer service. Super nice people. Don was very helpful and answered all my questions. Be sure and say hello to Dappy the office dog. Also the hearing aids have helped a great deal.
Anna Ray
Jun 09, 2021 Report
I took my mother there to get her hearing aids, they are so helpful and nice I'd recommend them highly
Charles Ellis
Dec 11, 2018 Report
Don and crew do a great job. They are quite economic, normally have hearing aids in stock, and provide several free follow up services and supplies. They are not high pressure sales people and ask numerous questions to try to find the best hearing aids taking into account the customers needs. I ended up with 2 mid priced units that are Bluetooth for the same price that I paid for one hearing aid 10 years ago in Knoxville. I now can answer my I-phone thru my hearing aid and talk hands free as well as hear what my wife is saying. That is, if I havent tuned her out.