Business Details
18 Years
experience
Your Trusted Local Pharmacy in Ponchatoula, LA
Ponchatoula Family Pharmacy has been serving the community since May 1, 2008, with a commitment to personalized care and exceptional service. Our team of experienced pharmacists, including owner Anthony Mercante and registered pharmacist Sarah Mercante, prioritizes patient well-being through comprehensive medication management and health education. We specialize in medication adherence programs, immunizations, and medication synchronization to simplify prescription management for chronic conditions. Our pharmacy accepts Medicaid, Medicare Part D, and most major insurance plans, ensuring accessibility for all patients. The convenient drive-thru and drop-off services accommodate busy schedules, while our gift shop offers unique local merchandise and seasonal items.Located at the corner of Highway 22 and Hoover Road in Ponchatoula, Louisiana, we maintain large parking spaces with handicap accessibility. Our staff provides thorough consultations on medication usage, side effects, and cost-saving options, emphasizing patient education and safety. With over 30 years of combined experience in pharmacy practice, our team treats every customer like family, fostering strong community relationships. We offer specialized programs like Medication Therapy Management to optimize treatment outcomes and prevent hospitalizations. Our dedication to quality care and community service has made us a trusted local pharmacy for over 15 years.
Services
Medication Adherence
Medication Therapy Management
Immunizations
Medication Synchronization
Gift Shop
Details
- Year established: 2008
Highlights and features
- We offer personalized medication management programs since 2008
- Our pharmacists provide detailed medication consultations and education
- Convenient drive-thru and drop-off services available
- Specialized Medication Therapy Management for chronic conditions
- Accepts Medicaid, Medicare Part D, and major insurance plans
What people say
Personal experience
Family pharmacy
Knowledgeable pharmacists
Unique gifts
Friendly staff
Services
Medication Adherence
Our medication adherence program helps patients manage chronic conditions like diabetes and high cholesterol. We address non-adherence issues through personalized consultations and tailored solutions. Our pharmacists work with patients to ensure proper medication usage and prevent health complications.
Medication Therapy Management
This comprehensive program optimizes medication regimens for patients with multiple health conditions. Our pharmacists review medication lists, identify potential interactions, and provide cost-saving recommendations. The service includes personalized education on proper medication usage and monitoring requirements.
Immunizations
We offer essential immunizations including flu, pneumococcal, and shingles vaccines. Our trained staff administers vaccinations on-site with minimal wait times. The program focuses on disease prevention and maintaining up-to-date vaccination records for all ages.
Medication Synchronization
This program coordinates medication refills for monthly convenience. Patients pick up all prescriptions on a single scheduled visit, improving adherence and reducing trips. Our staff manages refill schedules to streamline medication management.
Gift Shop
Our gift shop offers unique local merchandise including Saints, LSU, and Ponchatoula High School gear. We carry seasonal items, home decor, and specialty gifts like Blue Mountain Art cards. The retail section provides convenient shopping during prescription pickups.
People
Anthony Mercante
Owner/Pharmacist
Licensed pharmacist since 1991, operating Ponchatoula Family Pharmacy since 2008. Committed to personalized patient care and community service. Resident of Ponchatoula with extensive local healthcare experience.
Sarah Mercante
Pharmacist
Registered pharmacist since 2019, graduated from ULM College of Pharmacy. Daughter of the owner, dedicated to serving the local community. Provides expert medication counseling and health education services.
Justin Scalfano
Pharmacist
Practicing pharmacist in Ponchatoula since 2011, ULM College of Pharmacy graduate. Focuses on patient care and medication safety. Active in community health initiatives and preventive care programs.
Amy Maurer
Pharmacy Technician
Certified pharmacy technician with 17 years experience, joined in 2015. Manages prescription processing and customer service. Committed to efficient medication dispensing and patient support.
Vickie Dupont
OTC Manager
Employed since 2009, curates gift shop selections and manages over-the-counter products. Provides product recommendations and customer assistance. Focuses on creating a welcoming retail environment.
Questions
What pharmacy services do you offer?
We provide medication adherence programs, immunizations, medication synchronization, and Medication Therapy Management. Our services include prescription filling, over-the-counter medications, and a unique gift shop.
Do you accept insurance plans?
Yes, we accept Medicaid, Medicare Part D, and most major insurance plans. Our staff can help verify coverage and process claims for prescription medications.
What immunizations are available?
We offer flu, pneumococcal, and shingles vaccines. Our trained pharmacists administer immunizations on-site with minimal wait times for adult patients.
How can I refill prescriptions?
Use our online refill system, call 985-386-6556, or visit in person. Our drive-thru and drop-off services accommodate convenient prescription refills during operating hours.
What makes you different from chain pharmacies?
We provide personalized medication counseling, family-oriented service, and community-focused care. Our gift shop offers local merchandise, and staff knows regular customers by name.
Reviews (6)
Sheri Wright
Apr 27, 2021
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I have used pharmacies,all over the USA. I have been with this pharmacy,since the beginning. . Moved away, came right back to them. They are awesome! Always get your scripts right,with text reminders. They are fast, personable( they know your name). I was a nurse,I just love them Especially,Anthony n Miss Vickie. 10 stars!!!
Chris Cohea
Mar 14, 2021
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I love the friendly atmosphere and they are helpful with solutions. Love the items they have in the store beside just picking up medicine. Wait...you don't have time to go in..they have a very friendly drive through . It is my go to pharmacy!!!
Chessa Purser
Dec 25, 2019
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I hate leaving negative reviews for anyone in the medical field but after my experience with this pharmacy I've never been so disappointed in some aspects of the medical field. I would never reccomend one of my own patients to go here. After moving here I went in to discuss all my prescriptions and update them that I had moved here and explained I wanted to switch all my prescriptions to one place due to my work hours. They looked them all up and said it wouldnt be an issue and I left feeling great only to be called later after letting my doctor know to transfer everything and that would be my
Shanna Sibley
Nov 22, 2019
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I've been a customer here for 15+years.This past month my primary care to my license away and I'm forced to change.If they ever start delivering I'll switch back to Mr.Anthony,and all the sweet ladies.This is a lose me and leaves me very sad.I love each and every one of you and will miss you alot.Love always.ms.Shanna Sibley
Jon C.
Sep 16, 2019
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Very quick and convenient. Very nice to have a pharmacy that knows your name, and has sufficient staffing. Im very impressed, and Im not easily impressed.
Brad Sibley
Aug 14, 2019
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It's such a wonderful feeling to take a nostalgic walk back time, to an era where the local businesses knew your name when you walked in the door, sometimes even asking about your family members by their names. That is exactly the feeling you get when you are a customer here. Mr. Anthony and his employees make everyone welcome, and treat them as they would their own family. One of the employees there, Sarah, will always make time to ask how I am doing and if I ask her to, she will pray for me during her daily devotions. You just can't find that at big store pharmacies. Do not take my word on this
