Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Salisbury, MD
Tezla Group was founded in 2003 with a mission to deliver enterprise-grade technology solutions to small and medium-sized businesses. Our team of certified engineers and consultants combines corporate-level expertise with personalized service, specializing in network infrastructure, cybersecurity, cloud solutions, and 24/7 technical support. We prioritize understanding each client's unique operational needs to implement tailored IT strategies that enhance productivity and minimize downtime.With over two decades of industry experience and a track record of 2,100+ completed projects, we maintain rigorous technical certifications and invest in continuous staff development to ensure cutting-edge service delivery. Our commitment to transparency, documented processes, and client education has earned us recognition as Delmarva's most trusted technology provider.
Services
IT Support
Server Hosting
Wireless Networks
Email Systems
Data Backup
Phone Solutions
Website Design
Security Consulting
Hardware Sales
QuickBooks Support
Details
- Year established: 2003
Highlights and features
- Certified engineers with 20+ years of combined experience
- 99% server uptime guarantee for critical systems
- 24/7 technical support with rapid response times
- Proven track record with 2,100+ successful projects
- Specialized solutions for nationwide franchisors and medical facilities
Associations and certifications
- Intuit QuickBooks ProAdvisor
What people say
Dramatically increase productivity
Responsive and attentive support
99% server uptime
Professional installation
Knowledgeable engineers
Services
IT Support
Our certified IT professionals provide comprehensive support for network infrastructure, hardware, and software systems. We offer proactive monitoring, rapid issue resolution, and strategic technology planning to maintain optimal system performance. With both on-site and remote capabilities, our team ensures minimal business disruption while maintaining enterprise-grade security standards.
Server Hosting
Tezla Group offers secure server hosting solutions in our local data centers with enterprise-grade security and redundancy. Our services include physical server colocation, virtualized environments, and automated backup systems with 10Mbps upload speeds. Clients benefit from predictable monthly costs and 24/7 system monitoring to ensure maximum uptime and data protection.
Wireless Networks
We design and implement scalable wireless networks for businesses of all sizes, from single-office deployments to multi-building connections. Our FCC-compliant installations use professional-grade equipment and spectrum analysis to ensure reliable coverage. Specialized solutions include guest WiFi systems, long-range wireless bridges, and mobile surveillance deployments.
Email Systems
Our Microsoft-certified experts deploy and maintain both on-premise and cloud-based email solutions. Services include Exchange Server implementation, hosted email platforms, and spam filtering systems with enterprise security features. We ensure seamless mobile device integration and provide ongoing maintenance to protect against email-based threats.
Data Backup
Tezla Group provides automated offsite backup solutions with encrypted internet transmission and local data center storage. Our systems include daily monitoring, automated verification, and rapid recovery options. Clients receive detailed reporting and can manage backup configurations through our web-based administration console for complete data security control.
People
Tan Nguyen
President
With over 20 years in IT infrastructure, Tan leads Tezla Group's strategic direction. He specializes in network architecture and enterprise security, bringing hands-on expertise from managing complex deployments across multiple industries while maintaining a client-focused service approach.
Allison Smith
Administrative Assistant
Allison provides critical operational support with over 15 years of experience in IT administration. She coordinates client communications and internal operations, ensuring smooth service delivery and maintaining the company's commitment to responsive customer service.
Kimberly Riggin
Operations Manager
Kimberly oversees daily operations with a focus on service efficiency. Her 18-year IT industry background includes managing technical teams and optimizing service delivery processes to maintain Tezla Group's high standards for client satisfaction.
Beth Matthews
Controller
Beth manages financial operations with expertise in technology sector accounting. She ensures fiscal responsibility while supporting business growth strategies, bringing 22 years of financial management experience to maintain the company's strong financial foundation.
Trish Shigley
Office Manager
Trish coordinates office operations and HR functions with 16 years of experience in technology company administration. She maintains efficient office procedures while supporting the company's commitment to employee development and workplace satisfaction.
Questions
What IT services does Tezla Group offer?
We provide managed IT services, server hosting, wireless network deployments, email systems, data backup solutions, phone systems, and cybersecurity consulting for businesses of all sizes.
Do you support businesses outside the Delmarva Peninsula?
Yes, we serve clients across seven states including Maryland, Delaware, Virginia, and North Carolina, with remote support capabilities for nationwide clients.
What backup solutions are available?
Our encrypted offsite backups use 10Mbps connections with daily monitoring. We offer automated verification, rapid recovery options, and web-based management for complete data protection control.
Are after-hours support services available?
Yes, we provide 24/7 emergency support with call-back service. Standard after-hours rates apply for urgent technical assistance outside normal business hours.
How do you handle server upgrades?
We perform no-downtime server upgrades using scheduled maintenance windows, typically completing transitions overnight or on weekends to minimize business disruption while maintaining data integrity.
What phone system solutions do you offer?
We provide traditional PBX systems, hosted VoIP solutions, and hybrid phone systems with nationwide service. Our offerings include unlimited calling plans, IP-based services, and secure online management tools.
Reviews (5)
Michele Rue
Dec 23, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Tezla Group is a great team to work with! They manage our VOIP service as well as all our IT needs. The team is responsive and always willing to talk with you through your problem or questions!
Tezla Group is a great team to work with! They manage our VOIP service as well as all our IT needs. The team is responsive and always willing to talk with you through your problem or questions!
Allie Creasy
Dec 22, 2020
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Everyone I have met or been associated with at the Tezla Group is always professional and very responsive. I would trust this group to help my family and friends, along with business colleagues. I met Christy, the Client Care Representative, through a BNI meeting and she is a wonderful person to represent the company. She is very knowledgeable about the business and how the company could best suit your needs. She is also always professional in every setting when representing the company and she always puts her clients first. I would 100% represent this company to anyone and everyone!!
Allison Lane
Dec 11, 2020
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Positive:Professionalism,Quality,Responsiveness
Tezla group is super responsive at the office and when I'm working from home and need help with my remote desktop. Always grateful for their speedy solutions!
Tezla group is super responsive at the office and when I'm working from home and need help with my remote desktop. Always grateful for their speedy solutions!
Jessica Garms
Nov 19, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Tezla has serviced our phone system for several years now. Every visit and service call Ryan and Patrick have made has been A+. They are responsive, knowledgeable, and professional in everything they do.
Tezla has serviced our phone system for several years now. Every visit and service call Ryan and Patrick have made has been A+. They are responsive, knowledgeable, and professional in everything they do.
Brittany Massetti
Nov 02, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Ive talked to Tezla Groups Client Care Customer Rep, Christy, about joining a local BNI group that Tezla is affiliated with; shes always very kind and professional. Also, very responsive and helpful. Would recommend them for anyone wanting a local IT provider!
Ive talked to Tezla Groups Client Care Customer Rep, Christy, about joining a local BNI group that Tezla is affiliated with; shes always very kind and professional. Also, very responsive and helpful. Would recommend them for anyone wanting a local IT provider!
