Business Details
Emergency
services
Trusted Appliance Repair Services in Glen Allen, VA
Appliance Doctor has been providing specialized appliance repair services in the Greater Richmond area for over three decades. Founded on the principle of addressing homeowner frustrations with broken appliances, we focus exclusively on diagnosing and repairing household equipment. Our team includes owner David Jenkins, who brings decades of industry experience, and technician Danny McClenaghan, with 15 years of HVAC and appliance repair expertise. As a family-owned business, we prioritize quality repairs and exceptional customer service. Factory-authorized partnerships with major brands like Bosch and Viking ensure access to technical support and genuine parts.We maintain a commitment to transparency through flat-rate pricing and stand behind our work with a 1-year warranty on parts and labor. Our locally owned operation emphasizes rapid response times and clear communication about repair costs. With over 50 years of combined experience among our technicians, we handle emergencies promptly while maintaining affordability. Our reputation for honesty includes advising customers when replacement is more practical than repair. This approach has established us as trusted partners for both homeowners and property managers throughout the region.
Services
Refrigerators
Dishwashers
Washing Machines
Dryers
Ranges
Highlights and features
- 1-year warranty on parts and labor
- Factory-authorized repair specialists for major brands
- Over 50 years combined technician experience
- Transparent flat-rate pricing policy
- Locally owned with rapid response times
Associations and certifications
- Bosch
- Blue Star
- Thermador
- U-Line
- Viking
What people say
Thorough diagnosis
Honest upfront advice
Quick response times
Professional manner
Reasonable pricing
Services
Refrigerators
Our technicians specialize in refrigerator repairs for all major brands. We diagnose cooling issues, replace faulty components, and ensure optimal temperature performance. With factory-authorized parts and technical support, we restore your food storage capabilities quickly and efficiently while maintaining energy efficiency standards.
Dishwashers
We repair all types of dishwasher malfunctions including drainage problems, cleaning issues, and control panel failures. Our specialists identify leaks, replace worn seals, and recalibrate spray arms. Factory partnerships ensure access to genuine replacement parts for major brands while maintaining warranty protections for newer units.
Washing Machines
Our team handles both top-loading and front-loading washing machine repairs. We fix vibration issues, water inlet problems, and drum malfunctions. Technicians carry common replacement parts for immediate repairs while providing cost comparisons between repair and replacement options for older models.
Dryers
We diagnose and repair gas and electric dryer issues including heating problems, excessive noise, and timer malfunctions. Our technicians clean lint buildup, replace faulty thermostats, and ensure proper ventilation. We provide safety checks for gas connections and electrical systems during every service call.
Ranges
Our specialists repair both gas and electric ranges, addressing ignition problems, temperature inconsistencies, and burner malfunctions. We replace faulty igniters, recalibrate ovens, and ensure proper gas flow for safe operation. We service control panels and safety features on modern smart appliance models.
People
David Jenkins
Owner
With decades of appliance repair experience, David established Appliance Doctor to address homeowner frustrations through specialized service. He oversees operations and maintains manufacturer partnerships to ensure technical support and parts availability.
Danny McClenaghan
Lead Technician
Certified repair specialist with 15 years of HVAC and appliance experience. Danny provides hands-on repairs while maintaining clear communication about solutions and costs for residential customers.
Questions
Do you service all appliance brands?
We service most major brands except LG and Samsung. As factory-authorized technicians for Bosch, Blue Star, Thermador, U-Line, and Viking, we have specialized support for these models.
What areas do you serve?
We primarily serve the Greater Richmond area including Glen Allen. Our technicians regularly handle service calls up to 75 miles from our base location.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency repair services for urgent appliance failures. Our technicians respond promptly to critical issues like refrigerator failures or leaking washing machines.
What payment methods do you accept?
We accept cash, checks, and major credit cards for completed repairs. Payment options remain flexible to accommodate customer preferences after service completion.
Do you provide repair warranties?
All repairs include a 1-year warranty covering both parts and labor. This warranty applies to standard repairs using factory-authorized components and proper installation methods.
Reviews (6)
Hampton Eubanks
Jan 06, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
David, Danny and Josh are all great! All are extremely professional and they get right down to business. It is clear that they know what they are doing and don't my waste time. I have and will continue to recommend them to friends and family!
Service:Dryer repair
David, Danny and Josh are all great! All are extremely professional and they get right down to business. It is clear that they know what they are doing and don't my waste time. I have and will continue to recommend them to friends and family!
Service:Dryer repair
Brenda Murray
Jan 06, 2022
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Positive:Professionalism,Punctuality,Responsiveness
Appreciate their dedication to fixing severial issues with my oven.
Service:Oven repair
Appreciate their dedication to fixing severial issues with my oven.
Service:Oven repair
Carl Schluter
Nov 25, 2021
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The 2 technicians arrived promptly at the appointed time, and very quickly determined which parts to order to fix my stove. I am very happy with their can-do, customer-friendly attitude!!
John Rogers
Nov 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I had a very good experience with these guys, very professional, they were in and out in no time. Thank you for your 5 star service, definitely will use you guys again!
I had a very good experience with these guys, very professional, they were in and out in no time. Thank you for your 5 star service, definitely will use you guys again!
AravindKumar Suyambu
Aug 01, 2021
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Positive:Professionalism,Responsiveness
These folks are awesome masters in repairs I just called them and left a voicemail regarding a dishwasher problem. They called back in 5 minutes and helped me to try a couple of things and it Worked!!! Very professional in explaining the problem!! They didnt charge us for this assistance. Great service!!!
Service:Dishwasher repair
These folks are awesome masters in repairs I just called them and left a voicemail regarding a dishwasher problem. They called back in 5 minutes and helped me to try a couple of things and it Worked!!! Very professional in explaining the problem!! They didnt charge us for this assistance. Great service!!!
Service:Dishwasher repair
Melinda Lee
May 24, 2020
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When I called on Thursday, I got Dan and it was very clear that he knew his stuff and could squeeze me in on Monday as I already knew my heating element on my dryer had gone out. He was on time, honest, kind, friendly, professional and the services were reasonably priced. He even referred me to another company to work on something he couldnt fix. I will def use again and am giving him 5 stars because that is what he deserves. You are doing yourself a disservice if you dont use this company.
