Business Details
14 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Charlotte, NC
White Knight Steamer has been serving the Charlotte area since 2012 with professional carpet cleaning, upholstery cleaning, and water damage restoration services. As a family-owned and operated business, we prioritize personalized service and transparency, offering exact pricing over the phone with no hidden fees. Our team utilizes van-powered hot-water extraction equipment and exclusive formulated cleaning agents to ensure safe, effective results for residential and commercial clients. Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we maintain strict industry standards, including ongoing technician education and liability insurance. Our commitment to quality is demonstrated through our A+ rating with the Better Business Bureau and our satisfaction guarantee.We specialize in repairing carpet damage, applying protective treatments like Guard Shield, and providing 24/7 emergency water damage response. Serving Indian Trail, Ballantyne, Weddington, Waxhaw, Matthews, Monroe, Stallings, Marvin, and surrounding areas, we combine advanced technology with proven methods to extend the life of carpets and upholstery. Our deodorizing solutions address pet odors, smoke damage, and other persistent smells while prioritizing environmental safety. With over a decade of experience, we have built a reputation for reliability, technical expertise, and customer-focused service.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Water Damage Repair
Protective Services
Details
- Year established: 2012
Highlights and features
- Family-owned with owner on staff since 2012
- IICRC-certified technicians with ongoing training
- Exact pricing quoted over the phone, no surprises
- Van-powered hot-water extraction equipment for deeper cleaning
- A+ BBB rating with satisfaction guarantee
Associations and certifications
- IICRC
- Better Business Bureau
What people say
Quick response time
Professional technicians
Effective water removal
Satisfaction guarantee
Odor elimination
Services
Carpet Cleaning
Our van-powered hot-water extraction removes deep-seated dirt and stains from residential and commercial carpets. Using IICRC-certified methods, we restore carpet fibers while applying eco-friendly protectors to extend cleanliness. Technicians complete 12+ hours of annual training to maintain certification standards.
Upholstery Cleaning
Safe cleaning solutions refresh sofas, chairs, and auto upholstery without damaging delicate fabrics. The process eliminates pet dander, allergens, and odors while preserving material integrity through low-moisture techniques tailored to specific fabric types.
Water Damage Repair
24/7 emergency services extract standing water and dry structural components using industrial dehumidifiers. Certified technicians document moisture levels throughout restoration to prevent mold growth and ensure complete recovery per insurance requirements.
Protective Treatments
Guard Shield applications reinforce factory stain resistance by creating barriers against spills and soil. This treatment extends carpet lifespan by 30-50% according to manufacturer testing while maintaining EPA-compliant safety for homes with children and pets.
Carpet Repair
Technicians fix rips, burns, and pet damage by reweaving fibers or replacing sections seamlessly. The process includes stretching and reattaching edges to eliminate tripping hazards while matching original patterns and textures for invisible repairs.
People
Rocco Caputo
Owner
Rocco Caputo oversees daily operations with 15+ years in the cleaning industry. He ensures all technicians maintain IICRC certification while personally managing client consultations and quality control checks.
Questions
What areas do you service?
We serve Charlotte and surrounding communities including Indian Trail, Ballantyne, Weddington, Waxhaw, Matthews, Monroe, Stallings, and Marvin.
Are you available for emergencies?
Yes, our 24/7 emergency response team handles water damage and urgent cleaning needs with immediate dispatch.
Do you offer warranties?
We provide a satisfaction guarantee and recommend annual Guard Shield applications to maintain manufacturer warranties.
How are prices determined?
We give exact quotes over the phone based on room size, soiling level, and required treatments with no hidden fees.
Are your cleaning methods safe?
We use biodegradable solutions and low-moisture techniques that are safe for children, pets, and allergy sufferers.
What certifications do you hold?
We maintain IICRC certification and hold an A+ rating with the Better Business Bureau for industry excellence.
Videos
Reviews (4)
A. Google User
Dec 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Highly recommend Rocco/White Knight Steamer. Great communication before, during, and after the service. He advised me what to expect and he overdelivered on that expectation. Thanks Rocco!
Services:Upholstery cleaning,Pet stain and odour removal,Carpet cleaning
Highly recommend Rocco/White Knight Steamer. Great communication before, during, and after the service. He advised me what to expect and he overdelivered on that expectation. Thanks Rocco!
Services:Upholstery cleaning,Pet stain and odour removal,Carpet cleaning
A. Google User
Nov 10, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Jorge came early and handled cleaning three areas of carpet very well. Walls and baseboards had recently been painted. He was very careful, professional, and did a wonderful job. Have used this company four times and have been very pleased each time.
Service:Carpet cleaning
Jorge came early and handled cleaning three areas of carpet very well. Walls and baseboards had recently been painted. He was very careful, professional, and did a wonderful job. Have used this company four times and have been very pleased each time.
Service:Carpet cleaning
A. Google User
Oct 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
White Knight has been doing all my carpet cleaning for at least 15 years. They are the best. Hands down. Jorge showed up early, ( has been the tech many years), was very courteous, explained the fees, did a thorough job, and took his time to do it well. Well worth the fee. I had several rooms and a large sofa cleaned.
Services:Upholstery cleaning,Carpet cleaning
White Knight has been doing all my carpet cleaning for at least 15 years. They are the best. Hands down. Jorge showed up early, ( has been the tech many years), was very courteous, explained the fees, did a thorough job, and took his time to do it well. Well worth the fee. I had several rooms and a large sofa cleaned.
Services:Upholstery cleaning,Carpet cleaning
A. Google User
Oct 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I've recommended White Knight to clients for a number of years and was impressed with the quality of their work and decided to use them for my own home. They did as good a job in my home as in my clients' homes.
Service:Carpet cleaning
I've recommended White Knight to clients for a number of years and was impressed with the quality of their work and decided to use them for my own home. They did as good a job in my home as in my clients' homes.
Service:Carpet cleaning
