Everyone makes mistakes sometimes. It's how you handle those mistakes that defines true customer service. We stand by our work and will do everything in our power to make sure you are satisfied with our service. Glass debris from cracks in your windshield can cause old wiper blades to scratch your new windshield. Get them replaced today! We pride ourselves in always following the best practices of the Auto Glass Industry. From our tools down to our procedures, you can count on DC Auto Glass to get the job done right.
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You are NOT talking to your Insurance Company. Usually you are talking to someone that works for Safelite Solutions which is a division of foreign-owned Safelite Auto Glass. DC Auto Glass is a locally owned shop that is NOT part of their network of foreign-owned company shops. During the phone call they may say things to try to manipulate you into changing your mind about the shop you have chosen and STEER you to one of their own shops.
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