Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Mobile, AL
Founded in 2010, we recognized the transformative potential of cloud technology and positioned ourselves as pioneers in delivering proactive IT solutions for small and medium businesses. Our mission centers on creating secure, reliable IT environments through technical alignment, standardization, and industry best practices. With a team of certified professionals, we combine technical expertise with personalized service to minimize disruptions and maximize productivity for Gulf Coast businesses.Our values of hard work, integrity, and excellence drive our commitment to continuous improvement, while our local ownership ensures tailored support that aligns with regional business needs. We specialize in managed IT services, cybersecurity, and compliance solutions designed to protect critical data and infrastructure.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Backup & Recovery
Network Monitoring
Compliance Management
VoIP Telephone Systems
Disaster Recovery
Virtual CIO Services
Application Support
Infrastructure Management
Details
- Year established: 2010
Highlights and features
- We provide 24/7 proactive network monitoring and rapid response protocols.
- Our team holds industry certifications including CompTIA Security+ and Microsoft Azure Administrator.
- We guarantee satisfaction with personalized support from local technicians.
- We implement standardized cybersecurity frameworks to meet HIPAA, CMMC, and PCI compliance requirements.
- Our average ticket response time is 11 minutes with live phone support during business hours.
What people say
Fast reliable network
Superior response time
HIPAA compliance achieved
Tireless efforts
Smooth transition
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of servers, workstations, and network infrastructure. We implement industry best practices for security configurations and automated patch management. With 24/7 system monitoring, we proactively address critical alerts to prevent disruptions while maintaining compliance with standards like HIPAA and CMMC.
Cybersecurity Solutions
Our cybersecurity service combines firewall protection, email threat detection, and endpoint monitoring to defend against ransomware and phishing attacks. Certified specialists implement intrusion prevention systems, conduct security awareness training, and manage encryption protocols. We maintain compliance with evolving regulatory requirements through regular vulnerability assessments and incident response planning.
Cloud Backup & Recovery
We offer hourly data backups with onsite and offsite storage options for rapid recovery. Our system creates bootable images for complete system restoration while allowing file-level recovery. Disaster recovery plans include failover procedures and hardware replacement protocols to minimize business continuity risks from data loss incidents.
VoIP Telephone Systems
Our cloud-based VoIP solutions eliminate traditional PBX hardware costs while providing scalable communication features. Services include call routing, voicemail-to-email transcription, and integration with business applications. We optimize call quality through network configuration and provide 24/7 monitoring for service uptime guarantees.
Compliance Management
We help businesses meet industry-specific standards through policy implementation and audit preparation. Our team specializes in HIPAA, CMMC, and PCI compliance frameworks, conducting gap analyses and remediation planning. Partnering with local consultants for complex projects, we ensure documentation aligns with federal and state regulatory requirements.
People
Marc Allen
CEO
Microsoft Certified Systems Engineer with over 15 years of IT leadership experience. Focuses on strategic technology alignment for business growth.
Walton Matthews
Team Leader
CompTIA-certified specialist in network infrastructure and cybersecurity. Manages technical operations with emphasis on system reliability.
Jimmy Middleton
Team Leader
Microsoft Azure Administrator with expertise in cloud migration and hybrid IT environments. Specializes in Windows systems management.
William McGraw
Security Specialist
Certified cybersecurity professional with military training in threat response. Focuses on penetration testing and compliance frameworks.
Jennifer Allen
Office Manager
HR and operations specialist with psychology background. Coordinates team development and client communication processes.
Questions
What IT services do you specialize in?
We specialize in managed IT services, cybersecurity, cloud solutions, compliance management, and VoIP telephone systems for SMBs.
Do you offer 24/7 technical support?
Yes, we monitor critical systems 24/7 and respond to emergencies outside business hours with live technician availability.
How do you handle data backups?
We perform hourly backups stored onsite and offsite, with options for file-level recovery or complete system restoration.
Are you HIPAA compliant?
Yes, we implement HIPAA-compliant security measures including encrypted communications and access controls for healthcare providers.
What areas do you serve?
We primarily serve businesses along the Gulf Coast, with Mobile, Alabama as our main operational base.
How quickly do you respond to service requests?
Our average response time is 11 minutes for email tickets and immediate live phone support during business hours.
