Business Details
38 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Milwaukee
We are a husband-and-wife team with nearly 80 years of combined experience in coding and IT consulting. Since 1988, we have built tens of thousands of computers for clients worldwide, evolving from custom PC manufacturing to comprehensive IT services. Our expertise spans computer repair, data recovery, business IT solutions, and technical support for Windows, Apple, and Linux systems. We prioritize in-house data recovery services, utilizing proprietary tools developed over decades to address both logical and hardware issues. Our business IT services include server monitoring, backup management, and antivirus protection, tailored to meet the needs of small businesses without restrictive monthly fees.We offer free estimates for repairs and upgrades, with flexible scheduling for drop-offs, pickups, and deliveries. Our commitment to transparency is reflected in our no-fee policy for unsuccessful data recovery attempts. We serve Milwaukee and surrounding areas, maintaining direct communication channels through our dedicated phone line and email. Our client roster includes local institutions like the Medical College of Wisconsin and national entities such as the Cleveland Clinic. With decades of hands-on experience, we emphasize practical solutions over generic corporate promises, ensuring personalized service for both individual and business clients.
Services
Data Recovery
Computer Repair
Business IT Services
Virus Removal
Technical Support
Website Development
Computer Recycling
Server Monitoring
Backup Management
Hardware Upgrades
Details
- Year established: 1988
Highlights and features
- We have nearly 80 years of combined IT consulting experience since founding in 1988.
- Our in-house data recovery handles complex hardware failures others cannot resolve.
- We provide free estimates for all computer repair and upgrade services.
- Our business IT services operate on a la carte pricing model with no mandatory monthly fees.
- We guarantee no fees for unsuccessful data recovery attempts.
Services
Data Recovery
We specialize in recovering data from Windows, Apple, and Linux devices using proprietary techniques developed since 1988. Our services address both logical corruption and complex hardware failures like non-spinning drives. Unlike competitors, we perform all work in-house without third-party commissions, serving home users to national institutions like the Cleveland Clinic.
Computer Repair
We repair and upgrade Windows, Apple, and Linux systems with decades of hands-on experience. Services include hardware replacements, software troubleshooting, and performance optimization. Free estimates are provided, with technicians comfortable working on diverse operating environments beyond standard consumer systems.
Business IT Services
Our la carte business IT solutions include server monitoring, backup verification, and antivirus management. We eliminate mandatory monthly fees by charging only for utilized services. Features like update tracking and centralized security management help organizations maintain compliance without dedicated IT staff.
Virus Removal
For $99, we remove viruses and malware while ensuring functional antivirus protection remains installed. The service includes system cleanup and security reinforcement to prevent future infections, with technicians available for post-service support questions.
Technical Support
Our remote support tools allow screen-sharing diagnostics for device or software installation issues. Available for both individuals and businesses, this service resolves unexpected errors through direct intervention without requiring physical drop-off for many common problems.
People
Phil Thien
Co-Owner & IT Specialist
With nearly 40 years of coding experience since 1988, Phil specializes in complex hardware diagnostics and proprietary data recovery software development. His technical expertise spans server architecture and low-level drive repairs.
Karen Thien
Co-Owner & IT Consultant
Bringing decades of client-focused IT consulting experience, Karen manages business IT services and customer communications. She specializes in translating technical requirements into practical solutions for small businesses.
Questions
What types of data recovery do you handle?
We recover data from Windows, Apple, and Linux devices including physical hardware failures like clicking drives, not just logical corruption. Services cover flash media, hard drives, and legacy formats.
Do you offer free estimates for computer repairs?
Yes, we provide free diagnostics and written estimates for all repair and upgrade services before beginning work.
What business IT services are available?
Our services include server health monitoring, backup verification, update management, and centralized antivirus protection with no mandatory monthly fees.
Is there a charge for unsuccessful data recovery?
No, we only charge for successful recoveries. If we cannot retrieve your data, there is no fee.
How are pricing structures determined?
Most services use fixed pricing based on device type. Complex cases like RAID volumes receive custom quotes after evaluation.
Reviews (4)
Wambo Nator
Dec 24, 2019
Report
This was an excellent experience! I have sold my car via c-gallery. Not only was I seriously impressed with the professional approach and method, they managed to sell my car within a good timeframe, managed to get me a good price and above all that was trustworthy as well. The proceeds were in my bank account before i knew it! On top of that these are young professionals , great guys and I actually considered them more like friends than anything else.
Very, very highly recommended!
Very, very highly recommended!
Angie O.
Mar 12, 2017
Report
Always a family-run business, the owners have decided to run the company out of their home in nearby Whitefish Bay. I cannot recommend them enough. The prices are extremely reasonable and work is done very efficiently. Computer Gallery is the first and only business I call when I need help with my desktop or laptop.
Craig G.
Jul 06, 2016
Report
I've been going to Computer Gallery for almost all my desktop computers and related repairs since the late 1980s. Excellent service, imminently trustworthy, reliable - they ALWAYS stand by their work. I wouldn't consider going anywhere else.
Ellie D.
Oct 15, 2013
Report
I have an old laptop (Dell studio 1555) and the power switch finally gave out after months of being fussy. Pulling open the plastic cover around the switch immediately revealed the problem - the wires to the switch were totally worn off and separated from the switch. I thought I'd support a local business to get the repair done, and I found Computer Gallery here on Yelp. I was happy with their positive reviews and their location close to my home, so I headed over. To put it bluntly, I wasn't given the time of day. The woman at the desk was on the phone during the entirety of our conversation
