Business Details
28 Years
experience
Emergency
services
Trusted IT Services and Business Phone Systems in Conover, NC
Founded in 1998, ESP has established itself as a trusted provider of IT services and business phone systems in Conover, NC. Our family-owned business combines over 24 years of technical expertise with a personalized approach to meet the evolving needs of small to large businesses, healthcare providers, and government agencies. We specialize in VoIP services, network administration, managed print solutions, and technology consulting, backed by partnerships with industry leaders like HP, GoToConnect, and Cisco.Our commitment to honesty ensures clients receive tailored solutions without unnecessary expenses. With USA-based support and priority service for maintenance agreement customers, we deliver reliable, cost-effective technology solutions designed to minimize downtime and maximize efficiency. Our team of certified professionals remains available 24/7 to address urgent needs, ensuring businesses operate seamlessly in an increasingly digital landscape.
Services
VoIP Services
Unified Communications
Spectrum Internet
Network Administration
Technology Consulting
Managed Network Services
Printer Maintenance
Managed Print Services
Business Phone Systems
Trend Micro Off-Site Backups
Details
- Year established: 1998
Highlights and features
- Local / Personalized Service & Support
- USA Based Support for all IT needs
- Honest recommendations tailored to client needs
- Over 24 years of experience in IT services
- Priority service for maintenance agreement customers
Associations and certifications
- HP Authorized Partner
- GoToConnect Silver Partner
- Spectrum Business Channel Partner
- Cisco Partner
- Cisco Meraki Partner
- Zebra Partner
- Trend Micro Channel Partner
- Nordic Backup Partner
- Lathem Time Clock Partner
- Microsoft Partner
What people say
Exceptional full service IT support
Extremely fast and best customer service
Seamless process with no workflow disruption
Top-notch and leader in communication systems
Prompt response time second to none
Services
VoIP Services
Our VoIP services provide scalable, cost-effective communication solutions with features like call forwarding, voicemail, and conferencing. Businesses save up to $40 per user monthly compared to competitors while maintaining reliability. Ideal for companies seeking modern phone systems without equipment rental fees.
Network Administration
Managed network services include server monitoring, security updates, and infrastructure maintenance. Our agreements eliminate labor charges and prioritize clients for urgent issues. Suitable for businesses lacking in-house IT staff but requiring consistent network performance and cybersecurity protection.
Printer Maintenance
Maintenance agreements cover repair costs for printers and office equipment, including parts and labor. Covered clients receive priority service to minimize downtime. Plans are available with or without consumable supplies, ensuring operational continuity for high-volume printing environments.
Technology Consulting
We assess business technology needs to optimize systems and reduce costs. Services include hardware/software recommendations, cybersecurity planning, and disaster recovery solutions. Clients benefit from tailored advice to align tech investments with long-term operational goals and industry compliance standards.
Spectrum Internet
High-speed internet solutions with download speeds up to 940Mbps and upload speeds up to 35Mbps. Bundled pricing options include voice and TV services. Ideal for businesses requiring reliable connectivity for cloud operations, video conferencing, and large data transfers.
People
Roger Elliott
President
With 30+ years in technical services, Roger founded ESP in 1998 to provide personalized IT solutions. His leadership focuses on cost-effective, reliable technology services for local businesses.
Joe Elliott
Vice President
Joining ESP in 2000, Joe expanded service offerings to include VoIP systems and managed IT. He prioritizes client relationships and technical innovation to meet evolving business needs.
Questions
What IT services do you offer for small businesses?
We provide network management, VoIP phone systems, printer maintenance, cybersecurity, and cloud backup solutions tailored to small business needs.
Do you service areas outside Catawba County?
Yes, we serve Gaston, Lincoln, Iredell, Cleveland, Burke, and surrounding counties in North Carolina.
How quickly can you install a new phone system?
Most installations complete within 24 hours, with minimal disruption to daily operations.
What support options are available after hours?
Emergency services available 24/7, with technicians reachable via phone for urgent IT or communication issues.
Can you help with internet service upgrades?
Yes, we offer Spectrum Business internet plans with speeds up to 940Mbps, including installation and configuration.
