Business Details
13 Years
experience
Trusted Home Health Care in Hull, Massachusetts
At HSH Health, we are dedicated to providing comprehensive, high-quality home care services that prioritize the well-being of every family we serve. Founded in 2013 by Jennifer and Todd Palermo, our agency combines decades of clinical expertise, engineering innovation, and compassionate care to deliver personalized solutions for individuals recovering from illness, managing chronic conditions, or requiring post-hospitalization support. Jennifer, a registered nurse with experience at Bostons top hospitals, and Todd, a seasoned engineer with pharmaceutical and maritime industry expertise, built HSH Health on principles of integrity, transparency, and community-driven service. Our team of skilled professionals, including certified nurses and caregivers, works collaboratively with families, physicians, and case managers to ensure seamless care coordination.Recognized as the Best Homecare Company on Bostons South Shore in 2025, we are Medicare-certified and CHAP-accredited, adhering to the highest industry standards. Our commitment to excellence is reflected in our rigorous staff training, HIPAA-compliant communication systems, and a patient-centered approach that treats every family as our own. Whether providing skilled nursing, physical therapy, wound care, or non-medical in-home support, we strive to empower individuals to live safely and comfortably in their homes. Our response to the pandemic as a leading COVID-19 testing and staffing provider further underscores our adaptability and dedication to public health. At HSH Health, two branches of serviceHome Health Care and In-Home Careare united by a single mission: to deliver exceptional care with empathy, professionalism, and unwavering reliability.
Services
Home Health Care
In-Home Care
Skilled Nursing
Physical Therapy
Wound Care
Dementia Care
Hospice Care
Medical Transportation
Veteran Care
Care Plan Management
Details
- Year established: 2013
Highlights and features
- We are CHAP Accredited and Medicare Certified for quality assurance.
- Our leadership team has over 40 combined years of healthcare and engineering experience.
- We offer both medical (Home Health Care) and non-medical (In-Home Care) services.
- Our care plans integrate secure, HIPAA-compliant electronic documentation for transparency.
- Weve been recognized as the Best Homecare Company on Bostons South Shore since 2025.
Associations and certifications
- Community Health Accreditation Partner (CHAP)
What people say
Exceptional caregivers
Skilled nursing team
Personalized care plans
Reliable and trustworthy
Compassionate staff
Services
Home Health Care
Our Home Health Care services provide licensed professionals for skilled nursing, wound care, medication administration, and therapy. Prescribed by physicians, these services support post-hospitalization recovery, chronic disease management, and end-of-life care. We ensure coordination between families, physicians, and our team for safe, effective treatment in the home environment.
In-Home Care
In-Home Care offers non-medical assistance with daily living activities, including bathing, meal prep, transportation, and light housekeeping. Ideal for seniors or individuals needing support with mobility, grooming, or dementia care, our aides promote independence while ensuring comfort and safety in the home setting.
Physical Therapy
Our physical therapy services focus on restoring mobility, reducing pain, and improving physical function after injury, surgery, or illness. Licensed therapists create personalized exercise plans to enhance strength, balance, and overall quality of life for patients recovering at home.
Dementia Care
Specialized dementia care services address the unique needs of individuals with Alzheimers or other cognitive impairments. Our caregivers provide structured routines, emotional support, and safety monitoring to maintain dignity and quality of life for patients and families.
Wound Care
Wound care services involve advanced treatment for chronic or post-surgical wounds, including dressing changes, infection prevention, and healing assessments. Our nurses use evidence-based protocols to promote faster recovery and reduce complications for patients in home settings.
People
Jennifer Palermo
RN Director
Jennifer Palermo, a registered nurse with over 20 years of experience, founded HSH Health in 2013. She graduated from Fairfield University and has worked at top Boston hospitals, including Brigham and Womens Hospital. Her leadership focuses on compassionate, patient-centered care.
Todd Palermo
Chief Engineer
Todd Palermo brings 20+ years of engineering expertise to HSH Health, including roles in pharmaceutical and maritime industries. A Massachusetts Maritime Academy graduate, he co-founded the agency and teaches engineering part-time while managing operations.
Melissa Hawes
Nurse Educator
Melissa Hawes, MSN, RN, PCCN, joined HSH Health in 2021. With 15+ years of clinical and leadership experience at Brigham & Womens Hospital, she serves as both a visiting nurse and educator, mentoring staff and ensuring high-quality patient care.
Katie Doyle
HR Director
Katie Doyle, HSH Healths Human Resources Director, has over 15 years of medical management experience. She ensures operational efficiency and staff excellence, supporting caregivers to deliver optimal client services while balancing family life on the South Shore.
Alicia Baker
Home Care Scheduler
Alicia Baker, with 20+ years in home care, manages scheduling at HSH Health. Her problem-solving skills ensure clients receive timely, personalized care. She resides in Weymouth and prioritizes family time at Cape Cod beaches.
Questions
What services does HSH Health offer?
We provide Home Health Care (skilled nursing, therapy, wound care) and In-Home Care (ADL assistance, dementia care, veteran services) across Massachusetts.
Is HSH Health accredited and certified?
Yes, we are CHAP Accredited and Medicare Certified, meeting the highest national standards for quality care.
How do I start care with HSH Health?
Contact us via phone or email for a free initial consultation to assess needs and create a personalized care plan.
What payment options are available?
We accept Medicare, VA-United Health Care, private pay, and most private insurance plans for our services.
Do you serve areas outside Hull, MA?
Yes, we provide care across Boston’s South Shore and throughout Massachusetts, including home visits and telehealth coordination.
Are your caregivers licensed and trained?
Our medical staff are licensed professionals, while non-medical aides undergo rigorous training to ensure high-quality, compassionate care.
