Business Details
3 Years
experience
Emergency
services
Trusted Home Health Care Services in Oak Forest, IL
A&V Homecare Services has been dedicated to providing high-quality non-medical homecare services since 2023. Our Illinois State licensed and insured agency specializes in habilitation and rehabilitation support for individuals with physical and developmental disabilities. Located in Oak Forest, Illinois, we serve families across Cook, Kankakee, and Will counties through state-referred programs. Our mission focuses on enabling clients to maintain independence while receiving personalized care in their family homes. We employ culturally competent caregivers who undergo rigorous background checks and regular training to ensure service excellence. Through 24/7 availability and comprehensive quality assurance measures, including biannual home visits, we maintain our commitment to exceptional care.Our team of Qualified Intellectual Disabilities Professionals supervises direct support staff while managing individualized care plans. We collaborate with the Illinois Department of Human Services to deliver both Home-Based Services and Home Services Program offerings. Client satisfaction remains our priority, demonstrated through ongoing feedback collection and service improvement initiatives. This dedication to quality care has earned us consistent positive recognition from families and clients throughout our service areas.
Services
Personal Support Workers
Homemaker Services
Home-Based Services
Caregiver Training
Client Satisfaction Surveys
Details
- Year established: 2023
Highlights and features
- We provide 24/7 availability for client support and emergencies
- Our caregivers undergo thorough background checks and annual training
- We maintain biannual quality assurance home visits
- We offer culturally competent care across three Illinois counties
- Our team includes certified QIDPs supervising direct support professionals
What people say
24/7 Availability
Positive Client Feedback
Quality Assurance
Culturally Competent Care
Thorough Training
Services
Personal Support Workers
Our Personal Support Workers provide hands-on assistance with daily living activities for individuals with developmental disabilities. These caregivers help clients develop personal independence through customized habilitation plans. All staff receive comprehensive training and supervision from Qualified Intellectual Disabilities Professionals to ensure quality care delivery.
Homemaker Services
Homemaker Aides assist clients with household tasks including personal hygiene, meal preparation, and housekeeping. Our program includes specialized training on service philosophy and implementation standards. Supervisors ensure consistent quality through regular staff development and performance monitoring activities.
Home-Based Services
This program enables individuals with disabilities to remain in their family homes through personalized support services. Qualified professionals develop individualized care plans while maintaining state-mandated oversight. Services focus on achieving client-specific goals through structured habilitation and rehabilitation approaches.
Caregiver Training
We provide comprehensive training programs for all direct care staff including mandatory orientation and annual continuing education. Our curriculum covers service philosophy, implementation standards, and client-specific care requirements. Regular supervision ensures consistent application of best practices in homecare delivery.
Client Satisfaction Surveys
We maintain a structured client feedback system to monitor care quality and identify improvement opportunities. Regular satisfaction surveys help us assess service effectiveness from the client perspective. This continuous quality improvement approach ensures our programs remain responsive to client needs and expectations.
Questions
What homecare services do you offer for developmental disabilities?
We provide Personal Support Workers, Homemaker Services, and specialized Home-Based Services for individuals with developmental disabilities through state-licensed programs.
How do you ensure caregiver quality and reliability?
All caregivers undergo thorough background checks, complete mandatory training, and receive ongoing supervision through biannual home visits and performance monitoring.
Are your services available outside regular business hours?
Yes, we offer 24/7 availability for client support and emergency situations through our on-call caregiver system.
Which areas do you serve in Illinois?
We provide homecare services across Cook, Kankakee, and Will counties in Illinois through state-referred programs.
How do you handle client feedback and quality concerns?
We maintain a structured feedback system with regular satisfaction surveys and continuous quality improvement initiatives to address client concerns promptly.
