Business Details
Emergency
services
Professional Private Investigative Services in Puyallup, WA
Founded over 25 years ago, McDonald & Associates stands as the premier private investigative firm in the Pacific Northwest. Our veteran team of licensed investigators delivers precise, actionable intelligence to a diverse clientele including law firms, insurance companies, governmental agencies, and private citizens. Specializing in workers' compensation fraud, domestic investigations, corporate due diligence, and digital forensics, we combine advanced surveillance technology with traditional investigative techniques to provide unparalleled accuracy and timeliness. Headquartered in Puyallup, Washington, our team maintains active licenses in eight states while adhering to the strictest standards of discretion and professionalism.With a proven track record of delivering court-admissible evidence and actionable insights, we empower clients to make informed decisions in complex legal and insurance matters. Our commitment to innovation is matched only by our dedication to client service, offering 24/7 emergency response capabilities and customized investigative strategies tailored to each case's unique requirements. Through rigorous background checks, medical records analysis, and behavioral pattern documentation, we consistently transform uncertainty into clarity for our clients across multiple industries.
Services
Insurance Fraud Investigation
Medical Records Retrieval
Child Custody Investigations
Corporate Investigations
Infidelity Investigations
Maritime Claims Surveillance
Background Checks
Digital Forensics
Surveillance Services
Statement Collection
Highlights and features
- We offer 25+ years of investigative experience in insurance fraud and workers' compensation cases
- Our team includes licensed investigators with law enforcement and military backgrounds
- We provide real-time surveillance updates and 48-hour video snippet delivery
- We serve clients across eight western states with consistent service quality
- Our evidence has been used in thousands of successful claim resolutions
What people say
Thorough and timely
Phenomenal experience
Professional presentation
Saved time and money
Achieved results quickly
Services
Insurance Fraud Investigation
Our specialized insurance fraud investigations utilize advanced surveillance and digital forensics to uncover deceptive claims. We document claimant activities through discreet observation and analyze medical records for inconsistencies. Our investigators produce detailed reports with video evidence that meet legal admissibility standards. This service helps insurance companies and employers reduce fraudulent payouts while maintaining compliance with industry regulations.
Child Custody Investigations
We conduct thorough child custody investigations to verify compliance with court orders and document parental behavior. Our services include activity monitoring, residence verification, and evidence collection for custody modifications. Investigators maintain strict objectivity while gathering factual data about childcare practices. This information helps attorneys and courts make informed decisions about child welfare arrangements.
Corporate Investigations
Our corporate investigation services identify internal threats through employee activity monitoring and digital footprint analysis. We investigate intellectual property theft, policy violations, and workplace misconduct using legally compliant methods. The process includes background checks, surveillance, and digital device forensics. These investigations help businesses protect assets while maintaining workplace integrity.
Digital Forensics
We extract and analyze digital evidence from electronic devices using specialized forensic tools. Our certified technicians recover deleted files, track digital activity timelines, and preserve data for legal proceedings. The service includes expert witness testimony preparation and courtroom presentation support. This capability enhances traditional investigations with verifiable digital evidence.
Medical Records Retrieval
Our medical records service obtains and summarizes healthcare documentation for claims evaluation. We verify treatment histories, identify pre-existing conditions, and analyze billing patterns through official channels. The process follows HIPAA compliance standards while providing actionable health data insights. This service helps insurers and employers make informed decisions about claim validity.
Questions
What types of cases do you handle?
We specialize in insurance fraud, workers' compensation claims, child custody disputes, corporate investigations, and digital forensics cases.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for urgent investigations like child abductions and time-sensitive corporate matters.
In which states are you licensed?
We hold active licenses in Washington, Oregon, California, Nevada, Arizona, Texas, Idaho, and Montana.
How quickly do you deliver results?
We provide 48-hour video snippets and preliminary reports, with full documentation typically completed within 72 hours.
Can you handle complex corporate investigations?
Our team includes former law enforcement professionals experienced in handling multi-jurisdictional corporate fraud and intellectual property theft cases.
How do you maintain evidence integrity?
We follow strict chain-of-custody protocols and use certified digital forensics tools to ensure all evidence remains court-admissible.
Reviews (4)
Brett Collen
Jul 01, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Great company, great communication. I have nothing but good things to say. Thank you very much for your services!!!
Great company, great communication. I have nothing but good things to say. Thank you very much for your services!!!
Don Kinney
Oct 01, 2019
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We hired McDonald and Associates to help us locate family. We provided the information and were told we would get results back in two weeks. Three weeks later we received a "report." The report were results from basic searches most people can conduct on the internet. They mentioned a family name and said it may or may not be a relative. Nobody from the firm attempted to confirm the information. We ended paying a lot of money for little to no investigative work, just data from a records check and standard court filings. When we made contact to negotiate a better resolution, we received no response
Ben Gagne
Jan 13, 2019
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I use McDonald & Associates to investigate fraudulent insurance claims. They do a very good job and have been around forever. If you want investigators with a proven track record and lots of experience, these are the guys.
Karen Bardsley
Oct 13, 2018
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Whenever I send a request to McDonald & Associates, I always get an immediate response and thank you for our business. Their investigations are thorough and their reports are well written and precise in the details. We have had other investigators who got "caught", not so with McDonald & Associates. They are very cordial and pleasant to deal with and strive to do the best job we need them to do.
