Business Details
12 Years
experience
Expert Transaction Coordination for Tennessee Real Estate Agents
At RE Assist, we have dedicated ourselves to revolutionizing the real estate transaction process for professionals across Tennessee. Founded in 2014 by Mary Reed, a seasoned REALTOR with over 15 years of combined real estate and transaction management experience, our company was born from the recognition of a critical need for administrative support in the industry. Our team of expert Transaction Coordinators specializes in managing the intricate details of real estate transactions, from document processing to inspection scheduling and beyond. With over 15 years of collective real estate experience, 20 years in customer service, and 10 years in mortgage processing, we bring unparalleled expertise to every file we touch. We empower agents to focus on income-generating activities by handling the administrative burden, allowing them to dedicate more time to client engagement, marketing, and business development.Each of our Transaction Coordinators undergoes rigorous training to ensure they maintain the highest standards of professionalism and efficiency. Since our inception, we have successfully closed thousands of transactions, earning the trust of real estate professionals who rely on our services to streamline their operations. Our commitment to excellence extends beyond transactionswe also offer educational resources, including contract and forms classes, to enhance industry knowledge. We take pride in our ability to adapt to the unique needs of each agent we serve, providing personalized support that goes beyond simple task management. Our ultimate goal is to act as an extension of your team, ensuring that every transaction reaches the closing table smoothly and efficiently while maintaining strict compliance with industry regulations.
Services
Transaction Coordination
Contract Management
Inspection Scheduling
Lender Coordination
Digital File Management
Document Processing
Escrow Liaison
Closing Assistance
Home Warranty Processing
Client Communication
Details
- Year established: 2014
Highlights and features
- Our team has over 15 combined years of real estate transaction experience.
- We specialize in time-saving contract management and closing process coordination.
- We provide scalable support without the cost of a full-time employee.
- We offer free one-on-one consultations to understand your specific needs.
- We've closed thousands of transactions since opening in 2014.
What people say
Knowledgeable and detailed
Highly recommend
5 star service
TOP NOTCH
Knowledgeable and trustworthy
Services
Transaction Coordination
We manage complete real estate transaction workflows from contract to closing. Our specialists coordinate all documentation, deadlines, and communications between agents, clients, lenders, and title companies. With digital file tracking and proactive deadline monitoring, we ensure smooth, compliant transactions while reducing agent workload by handling administrative complexities.
Contract Management
Our team processes and distributes all contractual documents including disclosures, addendums, and closing statements. We maintain strict compliance by tracking performance deadlines for earnest money, inspections, and appraisals while ensuring proper distribution to all parties involved. Digital archiving provides easy access to transaction records for both agents and clients.
Inspection Scheduling
We coordinate comprehensive inspection services including scheduling qualified professionals and managing follow-up actions. Our specialists track repair timelines, verify completion of inspection-related tasks, and maintain communication between all parties to ensure timely resolution of issues identified during the inspection process.
Lender Coordination
Our team acts as the central point of contact between real estate agents and lending institutions. We facilitate document exchange, clarify loan requirements, and track critical milestones including appraisals and loan approval status to prevent transaction delays while maintaining regular progress updates.
Digital File Management
We provide secure digital storage for all transaction documents including contracts, disclosures, and closing statements. Clients and agents receive complete digital records with integrated contact information for reference. Our system ensures document security while providing immediate access to critical transaction files from any location.
People
Mary Reed
Manager/Owner/Realtor
Founded RE Assist in 2014 after 10 years in real estate administrative roles. Licensed REALTOR since 2006 with North Carolina and Tennessee broker licenses. Trains new Transaction Coordinators and teaches contract/Forms classes for Middle Tennessee agents. Brings extensive industry knowledge and practical experience to every transaction.
Katina Thornton
Manager/Owner/Realtor
Licensed Tennessee REALTOR since 2018 and co-owner of RE Assist. Combines marketing expertise from her degree in Art Marketing with real estate transaction experience. Oversees operational management while maintaining active real estate practice. Brings technological insight and client-focused approach to transaction coordination.
Karina
Office Manager
Brings managerial expertise and exceptional organizational skills to our office operations. Manages day-to-day administrative functions while ensuring smooth workflow for Transaction Coordinators. Her background in management ensures efficient processes that directly benefit client service and transaction accuracy.
Janice Hayden
Transaction Coordinator
BA and MA in Kinesiology brings analytical approach to transaction management. Proven ability to handle complex multi-contingency transactions with exceptional attention to detail. Demonstrated capacity to quickly organize challenging files while maintaining compassionate client interactions throughout the transaction process.
Lori Kiernan
Transaction Coordinator
Experienced professional with specialized training in real estate transaction protocols. Provides meticulous attention to document preparation and deadline tracking. Maintains clear communication channels between all transaction participants to ensure smooth processing from contract to closing.
Questions
What specific services do you provide for real estate agents?
We handle contract management, document processing, inspection scheduling, lender coordination, and closing assistance from contract to settlement.
How can your services benefit my real estate business?
Our Transaction Coordinators save you 19+ hours per transaction by managing administrative tasks, allowing focus on revenue-generating activities.
What areas do you serve?
We provide transaction coordination services across the entire state of Tennessee.
What experience does your team have?
Our team includes licensed REALTORS® with 15+ combined years in real estate, 20 years in customer service, and 10 years in mortgage processing.
Can you handle multiple transactions simultaneously?
Yes, our specialists manage multiple files concurrently while maintaining strict deadline adherence and communication with all parties involved.
Do you offer personalized support for real estate agents?
We provide customized assistance tailored to each agent's specific needs with dedicated Transaction Coordinators for every transaction.
