Business Details
19 Years
experience
Your Trusted Computer Repair & Gaming PC Specialist in Dalton & Chattanooga
Founded in 2007, PC P.I.'s has served customers in Dalton, GA, Chattanooga, TN, and surrounding areas for over 15 years. Our team combines decades of experience in computer sales and repair with a commitment to personalized service, offering solutions for desktops, laptops, gaming computers, and Apple products. We prioritize customer education, transparent communication, and local accessibility, ensuring clients feel confident in their purchases and repairs.Our stores maintain extensive inventory for quick turnaround and provide lifetime labor warranties on all repairs. With a focus on community trust and technical expertise, we aim to make technology accessible and stress-free for every customer.
Services
Computer Repair
Gaming Computers
Apple Mac Repair
Custom Built PCs
Laptop Repair
Desktop Repair
Virus Removal
Data Recovery
Computer Sales
Networking Services
Details
- Year established: 2007
Highlights and features
- We offer over 15 years of experience in computer sales and repair.
- Our free diagnostics ensure transparent issue identification.
- Local ownership guarantees personalized, community-focused service.
- We provide lifetime labor warranties on all repairs.
- Extensive in-stock inventory ensures fast turnaround times.
Services
Computer Repair
Our technicians diagnose and fix hardware and software issues for all computer brands. We offer same-day service options and free diagnostics for most devices. With extensive parts inventory, repairs are completed efficiently to minimize downtime.
Gaming Computers
We build custom gaming desktops and laptops tailored to performance needs. Prebuilt options start at $249, with configurations for casual and hardcore gamers. All systems include warranties up to 3 years.
Apple Mac Repair
Specialized repair services for MacBook, iMac, and Mac Mini devices. We replace screens, upgrade components, and resolve software issues. Diagnostics are free, with a $50 fee for complex Mac Mini and iMac units.
Custom Built PCs
We assemble tailored desktops for gaming, workstations, or general use. Customers can select components or choose from prebuilt configurations. All builds include installation support and warranties.
Data Recovery
We recover lost data from hard drives, SSDs, and memory cards. Services include hard drive cloning and password recovery. Technicians use advanced tools to retrieve files from damaged storage devices.
Questions
What services does PC P.I.'s offer?
We provide computer repair, sales of new/refurbished systems, custom gaming PCs, Apple Mac repair, data recovery, and networking services.
Do you repair Apple products?
Yes, we repair all MacBooks, iMacs, Mac Minis, and Mac Pros. Diagnostics are free, with a $50 fee for complex Mac Mini/iMac repairs.
Are gaming computers worth the investment?
Gaming PCs offer high performance for gaming, content creation, and multitasking. We offer prebuilt and custom options starting at $249.
What are your business hours?
We're open Monday-Friday 10 AM-6 PM. Both locations are closed Saturdays and Sundays.
Do you offer warranties on repairs?
Yes, all repairs include a free lifetime labor warranty. Parts have warranties ranging from 6 months to 3 years.
Can I get same-day computer repair?
We offer *NITRO* Same Day Repair Service for most issues. Availability depends on technician workload and part availability.
Reviews (4)
Joseph Christensen
Jan 14, 2022
Report
Excellent customer service and reasonable prices. They did a clean case modification install and now my pc stays much cooler! Long version:
I brought my gaming pc in due to overheating issues. They stress tested it for days using a large variety of games and applications but couldnt replicate the overheating. Eventually I took it home and they didnt charge me a dime. When the overheating occurred again at my house I returned and they came up with a number of options to increase my cpu cooling which was complicated since my store bought pc had a very cramped case. We settled on the best
I brought my gaming pc in due to overheating issues. They stress tested it for days using a large variety of games and applications but couldnt replicate the overheating. Eventually I took it home and they didnt charge me a dime. When the overheating occurred again at my house I returned and they came up with a number of options to increase my cpu cooling which was complicated since my store bought pc had a very cramped case. We settled on the best
Zach Jolley
Dec 03, 2021
Report
Needed an adapter cable for some internal components for a good price, and I enjoyed having someone who really knows the craft make the selection. Gave me peace of mind when installing
Ed Summers
Oct 20, 2021
Report
Terry is a wonderful person not only are they looking at my laptop but they sold me another laptop because mine is on the fritz they were very helpful in explaining everything and actually gave me a better laptop almost Better than the original when I paid for. I recommend this place to everyone who I talk to about getting a computer I actually even got one for my coworker because his is 20 years old.
Jeremy Hixon
Jul 29, 2021
Report
These guys are terrific. They diagnosed the problem with my stepsons laptop free of charge and educated me on my options as well as the likely cause of the problem we're experiencing. Very knowledgeable and helpful staff. Highly recommended.
