Business Details
21 Years
experience
Your Trusted IT Partner in Baton Rouge
Founded in 2005 by two childhood friends with a shared passion for technology, Immense Networks has grown into a trusted provider of customized IT solutions across Louisiana. Our team of certified professionals combines academic expertise with decades of practical experience to deliver innovative technology management services. We specialize in proactive IT support, cloud computing, data security, and industry-specific compliance solutions tailored to each client's unique needs. With the development of our proprietary automation platform ImmyBot, we streamline software deployment and infrastructure management to minimize downtime and maximize efficiency. Our commitment to personalized service ensures clients receive familiar support from dedicated technicians who understand their business operations intimately.We serve diverse industries including manufacturing, healthcare, finance, and government, helping organizations leverage technology to drive growth and operational excellence. Our core values of modern technology adoption, experienced teamwork, and proven systems enable us to deliver reliable solutions that transform business workflows. With nearly two decades of local expertise, we continue to help businesses rethink their technology strategies while maintaining strict compliance with evolving regulatory standards.
Services
Managed Services
Cloud Computing
Data Security
IT Support
Data Analytics
Compliance Solutions
Professional Services
Details
- Year established: 2005
Highlights and features
- We have nearly 20 years of local IT expertise and certified professionals
- Our proprietary ImmyBot automation platform streamlines technology management
- We provide industry-specific compliance solutions for regulated sectors
- Customized technology strategies tailored to each client's unique needs
- Dedicated technicians offer familiar support with deep business understanding
What people say
Knowledgeable and helpful
Proactive network security
Reliable solutions
Improved compliance
Timely issue resolution
Services
Managed Services
Our Managed Services provide comprehensive IT infrastructure oversight through proactive monitoring and maintenance. Using our proprietary ImmyBot automation platform, we ensure continuous system optimization, automatic software updates, and rapid issue resolution. This approach minimizes downtime while maintaining peak performance across workstations, servers, and network components for consistent business operations.
Cloud Computing
Custom cloud computing solutions enable secure, scalable access to business-critical applications and data. We implement hybrid, public, or private cloud environments tailored to specific organizational needs while reducing hardware dependencies. Our solutions improve operational efficiency through centralized management and seamless integration with existing IT infrastructure for enhanced collaboration and resource allocation.
Data Security
Comprehensive data protection strategies safeguard against evolving cyber threats through multi-layered security measures. Our approach includes regular vulnerability assessments, encrypted backups, and real-time threat monitoring combined with rapid recovery protocols. We implement both on-site and off-site protection mechanisms to ensure business continuity during potential data loss incidents while maintaining compliance with industry standards.
IT Support
Dedicated IT support services deliver responsive assistance for system maintenance, troubleshooting, and technology upgrades. Our certified engineers provide proactive monitoring, configuration management, and workflow optimization using custom-built tools like ImmyBot. This ensures consistent system performance while offering one-click approval processes for recommended improvements and regular maintenance updates.
Compliance Solutions
Industry-specific compliance services help organizations meet regulatory requirements across multiple frameworks including SOC2, GDPR, and CMMC 2.0. We provide comprehensive assessments, policy development, staff training programs, and ongoing compliance monitoring. Our solutions ensure data security standards alignment while maintaining documentation management systems for audit readiness and risk mitigation.
People
Bret Esquivel
President & Founder
MCSE and CCNA-certified IT expert with 20+ years experience. Graduated LSU with Computer Science degree. Specializes in Cisco networking and server implementation. Leads strategic technology direction for Immense Networks.
Darren Kattan
Vice President & Founder
CCNA and MCP-certified co-founder with extensive technical support expertise. LSU Computer Engineering graduate. Focuses on root cause analysis and operational efficiency improvements across client IT systems.
Michael Armand
Chief Operating Officer
MCP-certified COO with background in information systems. Oversees operational efficiency and team leadership. Expertise in Azure cloud computing and data science applications for business optimization.
Mary Beth Smith
Chief Financial Officer
Accounting professional with 17 years in construction industry prior to joining Immense Networks. Specializes in financial data analysis and process optimization for technology-driven business operations.
Grant Chenevert
Director of Client Success
Business development expert focused on client relations and strategic account management. Implements solution-based selling approaches while ensuring technical support alignment with client operational requirements.
Questions
What IT services do you offer for small businesses?
We provide managed services, cloud computing, data security, and compliance solutions tailored to small businesses. Our ImmyBot automation platform optimizes IT operations while our dedicated support team ensures system reliability.
How do you handle industry-specific compliance requirements?
Our compliance solutions cover frameworks like SOC2, GDPR, and CMMC 2.0. We offer regulatory assessments, policy development, staff training, and documentation management to maintain compliance standards.
What makes your cloud computing solutions different?
We create customized hybrid, public, or private cloud environments with seamless integration. Our solutions reduce hardware dependencies while providing secure, scalable access to business-critical applications and data resources.
Do you provide 24/7 technical support?
While we don't offer 24/7 support, our dedicated team provides proactive monitoring and rapid response during business hours. Emergency services can be arranged for critical system failures affecting operations.
How does ImmyBot improve IT management?
ImmyBot automates software deployment, configuration management, and system maintenance. This reduces manual errors, ensures consistent updates, and improves compliance while freeing IT staff for strategic tasks.
Which industries do you serve?
We support manufacturing, construction, finance, legal, healthcare, government, insurance, technology, marketing, food service, and utility sectors with customized IT solutions and compliance expertise.
Reviews (2)
John Chapman
Sep 24, 2021
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Clay over at Immense Networks saved our firm today from a phishing attack. Everyone else we have spoken with have likewise been just as helpful. Very highly recommended.
Carmen Hebert
Nov 18, 2020
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My law firm switched to Immense Networks last year, and I could not be more pleased. Everyone we've worked with at Immense is knowledgeable, helpful, and eager to get it right.
