Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Time-Sensitive Logistics
NWA Courier is a family-owned logistics company established in 2005, specializing in time-sensitive deliveries for critical industries. Our expertise spans medical specimen transport, technology component logistics, and urgent business deliveries across Arkansas, Oklahoma, Kansas, Missouri, and Wisconsin. With warehouses in Bentonville and Little Rock, we combine 20+ years of combined industry experience with HIPAA compliance, TSA-certified drivers, and real-time tracking to ensure reliability.Our mission prioritizes precision and speed, serving healthcare providers, legal firms, and tech companies through a nationwide network of professional drivers. Backed by STA certification and a commitment to sustainable operations, we deliver secure, scalable solutions tailored to client needs.
Services
Medical Logistics
Same-Day Delivery
Warehousing
Pharmaceutical Transport
Specimen Logistics
Critical Parts Delivery
Hospital Equipment Transport
Inventory Management
Temperature-Controlled Shipments
Last-Mile Logistics
Details
- Year established: 2005
Highlights and features
- We offer real-time tracking and proof of delivery for all shipments.
- Our drivers undergo TSA background checks and annual re-certification.
- 24/7 dispatch support ensures immediate response for urgent deliveries.
- We maintain climate-controlled warehouses in strategic Midwest locations.
- Our team specializes in HIPAA-compliant transport for medical logistics.
Associations and certifications
- HIPAA
- STA Certified
- TSA
Services
Medical Logistics
Specialized transport for lab specimens, pharmaceuticals, and medical equipment with HIPAA compliance. Our trained drivers ensure chain-of-custody integrity through GPS tracking and temperature-controlled vehicles. Serves hospitals, clinics, and laboratories requiring urgent, secure deliveries.
Same-Day Delivery
Time-critical delivery solutions for documents, parts, and business materials. Available 24/7 with real-time tracking and proof of delivery. Supports legal, tech, and field service industries needing immediate transport across Midwest states.
Warehousing
Climate-controlled storage facilities in Bentonville and Little Rock with 24/7 security monitoring. Offers scalable solutions for critical spare parts and JIT distribution. Integrated with courier services for seamless last-mile delivery and inventory management.
Pharmaceutical Transport
Regulation-compliant transportation for temperature-sensitive medications and specialty pharmaceuticals. Features secure handling protocols and experienced drivers. Partners with healthcare providers for scheduled and emergency deliveries to hospitals and pharmacies.
Specimen Logistics
Secure chain-of-custody transport for medical specimens with live GPS tracking. Maintains sample integrity through specialized handling procedures. Supports laboratories and healthcare facilities requiring rapid turnaround for diagnostic testing.
People
Adam Hughey
Founder & CEO
With over 20 years in logistics, Adam established NWA Courier to address critical delivery gaps in the Midwest. He oversees strategic growth while maintaining hands-on involvement in operations and client relations.
En Shi
Accounting Manager
En manages financial operations with precision, ensuring compliance and efficiency. Her expertise in logistics accounting supports NWA Courier's growth while maintaining fiscal responsibility and client transparency.
Tommy Romanow
HR & Dispatcher
Tommy coordinates driver operations and manages human resources. His dual role ensures seamless dispatch logistics while maintaining staff training programs and compliance with industry regulations.
Shantel Shelley
Supervising Coordinator
Shantel oversees daily operations and client communications. With extensive logistics experience, she ensures service excellence through staff management and process optimization across NWA Courier's service areas.
Abigail Hughey
Dispatcher
Abigail coordinates urgent delivery requests and manages real-time logistics challenges. Her role ensures efficient resource allocation while maintaining direct communication with drivers and clients.
Questions
What services does NWA Courier offer?
We specialize in medical logistics, same-day deliveries, warehousing, pharmaceutical transport, and specimen logistics with 24/7 dispatch availability.
Which areas do you serve?
We operate in Arkansas, Oklahoma, Kansas, Missouri, and Wisconsin with expanding nationwide connectivity through our courier network.
Are your drivers certified for medical transport?
All drivers undergo TSA background checks, HIPAA training, and annual re-certification for secure medical specimen and pharmaceutical deliveries.
Do you offer emergency delivery services?
Yes, our 24/7 dispatch handles urgent requests for critical parts, documents, and medical supplies with immediate response times.
How can I track my shipment?
Real-time tracking and proof of delivery are provided for all shipments through our integrated logistics management system.
What warehousing capabilities do you have?
We maintain climate-controlled facilities in Bentonville and Little Rock with inventory management systems supporting JIT distribution and critical spare parts storage.
Reviews (6)
Bob S.
May 21, 2021
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I'm retired (a police officer and over the road truck driver). I've been driving for NWA COUIER for 6 years for them and love my job. I'm a bit of a perfectionist by nature and it works out well for them and customer service - I love my job.
Robert Poole
May 13, 2021
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NWA Couriers and Adam Hughey did an outstanding job for us for the past 7 months. They worked around our schedule and were very conscientious to make sure that our deliveries on time and to the correct location. If we need a special run, they were always accommodating and took care of us. I would very highly recommend NWA Courier to anyone needing the service.
Tish Newton Cheek
Nov 26, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I was nervous about using a courier service from across the country with a delivery with moving parts. NWA OVERDELIVERED even when an unexpected fork in the road happened. Their staff is friendly and professional. I was very happy with entire experience from beginning to end.
I was nervous about using a courier service from across the country with a delivery with moving parts. NWA OVERDELIVERED even when an unexpected fork in the road happened. Their staff is friendly and professional. I was very happy with entire experience from beginning to end.
Kenny Stephanie Daniels
Oct 20, 2020
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I recently had to use NWA Courier for a work related projects. Their customer service was very professional and helpful. The courier arrived right at the scheduled time. Delivery was made and POD was sent all within a very short time. This was my first experience with a local courier service and I was impressed. I will use them again.
Cindy King
Jul 31, 2020
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Positive:Professionalism,Responsiveness
Called them for same day delivery. Ended up not needing the service, but the customer service I received was excellent. He understood the priority of my situation and was ready to go!
Called them for same day delivery. Ended up not needing the service, but the customer service I received was excellent. He understood the priority of my situation and was ready to go!
Mandy Davis
Jun 17, 2020
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Awesome communication! Forgot my dogs medication on vacation and they got it to me in a short amount of time and informed me along the way. Would definitely recommend this service and use it again for myself. Thanks!
