Business Details
27 Years
experience
Emergency
services
Your Trusted Healthcare Partner in the Bay Area
Founded in 1999, Affinity Medical Group has established itself as a leading healthcare provider in the Bay Area. Our network of over 1,100 primary care physicians and specialists delivers innovative, affordable healthcare solutions focused on quality, choice, and flexibility. We prioritize preventive care through wellness check-ups that enable early detection and favorable health outcomes. Our board-certified providers, many with secondary specialty certifications, ensure access to top-tier medical expertise. We foster partnerships between members and providers to empower informed healthcare decisions. Our AffinityCare program offers comprehensive case management for complex medical needs, coordinating care across providers, families, and community agencies.Advanced digital tools streamline practice management for providers, enhancing efficiency and patient care coordination. We are committed to high-value care by avoiding unnecessary testing and ensuring timely, appropriate treatments. Our service area spans Alameda, Contra Costa, and Santa Clara counties, with urgent care facilities accessible via zip code searches. Through continuous innovation and collaboration, we strive to build healthier communities by prioritizing individual wellness.
Services
Healthcare Provider Network
Preventive Care Services
AffinityCare Case Management
Provider Portal Tools
Urgent Care Facilities
Details
- Year established: 1999
Highlights and features
- Founded in 1999 with over 1,100 providers in the Bay Area
- Exclusive board-certified providers with secondary specialty certifications
- AffinityCare program for complex case management coordination
- Advanced digital tools for provider practice management efficiency
- Focus on preventive care and early detection of health issues
Services
Healthcare Provider Network
Our network connects patients with 1,100+ board-certified physicians and specialists across Alameda, Contra Costa, and Santa Clara counties. Providers use advanced digital tools to coordinate care efficiently while maintaining high-quality standards. This collaborative approach ensures patients receive comprehensive, personalized treatment plans tailored to their specific needs.
Preventive Care Services
We emphasize preventive care through regular wellness check-ups designed to detect potential health issues early. Early intervention improves treatment outcomes and reduces long-term healthcare costs. Our providers educate patients on maintaining healthy lifestyles and accessing appropriate screening services based on individual risk factors.
AffinityCare Case Management
This program supports members with multiple chronic conditions or complex medical needs. Care managers coordinate between providers, families, and community agencies to ensure seamless treatment continuity. The service includes personalized care plans, resource navigation, and advocacy to prevent gaps in medical coverage.
Provider Portal Tools
Our web-based platform streamlines administrative tasks for healthcare providers, including referrals, authorizations, and claims processing. The system reduces managed-care barriers, improves office efficiency, and enhances patient care coordination through centralized digital access to practice management resources.
Urgent Care Facilities
Patients can locate nearby urgent care centers using our zip code search tool. These facilities provide immediate medical attention for non-life-threatening conditions outside regular office hours. The service ensures continuous access to care while maintaining coordination with primary care providers for follow-up treatment.
Questions
How do I become a member of Affinity Medical Group?
Visit our website to explore membership options and find a provider in your area. Our team can guide you through the enrollment process and help you access our network of healthcare services.
What counties does Affinity Medical Group serve?
We provide healthcare services across Alameda, Contra Costa, and Santa Clara counties with a growing network of providers and urgent care facilities.
What is AffinityCare case management?
AffinityCare coordinates complex medical cases by connecting patients, providers, and community resources to ensure comprehensive treatment plans and continuous care support.
How can providers join your network?
Physicians can apply to join our elite network through our provider portal. We offer tools and resources to help practices manage care delivery and administrative processes efficiently.
Do you offer urgent care services?
Yes, we provide urgent care access through facilities searchable by zip code for immediate medical attention when regular offices are closed.
What technology tools are available for providers?
Our web-based provider portal streamlines referrals, authorizations, and claims processing while offering resources to improve practice efficiency and patient care coordination.
Reviews (6)
Darren J.
May 17, 2021
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This place is awful. My insurance assigned them to me as my primary care provider. I had to wait a week for a virtual screening, then a month for my first in-person physical. On the way to the physical I hit traffic. called to say I'd be 15 minutes late, couldn't get through their robot answering system. When I arrived 15 minutes late, I was told my appointment was canceled and I'd need to reschedule. I am now calling my insurance provider to demand to be assigned elsewhere.
JsaRA AhJireh
Apr 25, 2021
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I haven't experienced in problems with Affinity. As of today, going on three years, customer service has met every need in an expedient mannsr. It is the doctor's office where I have encountered problems. Thank you Affinity for reaching out to my doctors and guiding thwm in the appropriate steps to better serve their patient.
Mo Ros
Jul 18, 2019
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Warning, Specially to Seniors, They Never answer the phone, they put you on hold and then ask for your phone # and email to contact you later. this is unethical ( but legal ) way of gathering your information and capture you as a lead for marketing rather than answer your questions so you can choose to continue with working with them or not. i tired 5 times in different hour but the result was the same.
Russell P.
Oct 01, 2018
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Affinity Medical Group. Must be one of, if not THE worst choices one can make in the interest of their own health care. "Rita's" glowing review of their speedy approval process is SO contradictory and different to our experience that I've concluded that the review must be contrived and fake. Even the doctors that are actually providing treatment are expressing their frustration with Affinity's so-called approval "process". If you are signing up for an HMO health insurance you might do yourself a great favor by asking if/who they contract the approval process to and doing your research on them.
Karn Kanoont
Sep 19, 2018
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Affinity is causing me a great deal of unneeded stress in my life. I called them over a week ago to have them change my primary doctor so they could process a referral. My insurance is with Aetna and my referral network is with Affinty. Aetna called them as well to change my doctor. They told me it would take 3-5 business days to change over and to have my doctor drop to paper my referral request. Affinity will not approve my referral request and yet another phone call has to be made to see why they failed to change my doctor over and why they are denying my referral. I have told them repeatedly
Elizabeth Olson
Aug 02, 2018
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I have spent no less than 6 hours trying to be the middle woman between Affinity, a new OB's office and Health Net. Every step that is taken to get me to a new OB is done incorrectly taking me back to square one. Am 21 weeks pregnant, yet have not seen a doctor in two months because of this mess. Terribly disorganized on every level.
