Business Details
Advanced Telecom Solutions for Network Optimization
WDS-SICAP has been a leader in telecommunications innovation for over 27 years, empowering global mobile network operators to deliver seamless connectivity and advanced device management solutions. Our expertise spans device entitlement, network optimization, and data-driven monetization strategies, serving 60+ customers across 20+ countries. We specialize in end-to-end systems that detect, analyze, and optimize subscriber device interactions while maintaining cloud-native scalability.With a proven track record of enabling 500 million daily customer journeys, our solutions combine technical excellence with strategic flexibility through managed services and cutting-edge technology partnerships.
Services
Device Entitlement
Network Management
Device Analytics
USSD Advertising
IMEI Protection
Managed Services
Security Solutions
SIM OTA Management
Subscriber Targeting
5G Optimization
Highlights and features
- We have 27+ years of experience supporting mobile networks globally
- Our solutions are deployed in 20+ countries serving 60+ customers
- We offer cloud-native architecture with flexible financial options
- Our technology enables 500 million daily customer journeys worldwide
- We provide end-to-end device and network management solutions
Services
Device Entitlement Server
Our Device Entitlement Server automates IMS service entitlement and eSIM pairing for wearable devices. This solution enables seamless account transfers between devices while maintaining compatibility with Apple, Samsung, and GSMA standards. The system enhances customer experience through automated VoLTE/VoWiFi entitlement and cloud-native architecture that reduces operational costs while improving service adoption rates.
Device Management Center
The Device Management Center automatically detects and configures mobile devices on 2G-5G networks. Our solution provides real-time APN/MMS settings delivery through over-the-air updates or customer care tools. With 100% GSMA device detection and weekly database updates, this service improves customer satisfaction while reducing call center traffic through automated device configuration and analytics.
Device Intelligence
Device Intelligence offers comprehensive device data analysis with 500+ data points per device. Our system identifies device capabilities, detects counterfeit IMEIs, and provides real-time insights for network optimization. The platform supports 14 billion+ eSIM devices globally, enabling operators to maximize ARPU through targeted service offerings based on actual device capabilities and usage patterns.
USSD Menu Browser
Our USSD Menu Browser transforms standard menus into revenue-generating platforms. This solution enables targeted advertising during USSD navigation while maintaining carrier-grade reliability. Operators can monetize free services through low-cost, high-reach advertisements that appear during customer interactions, creating new revenue streams without compromising user experience or network performance.
CX-as-a-Service
CX-as-a-Service combines managed services with technology solutions to enhance customer self-care and call center efficiency. Our platform provides consistent cross-channel support through virtual devices, knowledge management, and analytics. The solution reduces call volumes by 30% while improving first-call resolution rates through agent support tools and automated customer engagement triggers.
Questions
What telecom solutions do you specialize in?
We specialize in device management, network optimization, and monetization solutions for mobile operators, including eSIM management and 5G network analytics.
How do you help operators increase revenue?
Our solutions enable targeted service offerings through device intelligence, USSD advertising platforms, and automated monetization of network capabilities.
What network technologies do you support?
We support 2G-5G networks with solutions for device detection, configuration, and analytics across all major network generations.
How do you improve customer experience?
Our CX-as-a-Service platform reduces call volumes by 30% through self-care tools while providing personalized service offerings based on device capabilities.
What security features do you offer?
We provide IMEI protection through Equipment Identity Register systems and homeland security solutions with real-time device tracking capabilities.
Do you offer cloud-based solutions?
All our solutions are cloud-native and can be deployed in hybrid environments, offering flexible implementation options for different operator needs.
