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Restaurant POS Software Solutions
At Custom Business Solutions, we specialize in delivering advanced restaurant technology solutions designed to optimize operations and enhance customer experiences. Our flagship product, NorthStar POS, is a cloud-based platform that integrates seamlessly with kitchen display systems, payment processors, and digital signage to streamline workflows across multi-unit operations. With over 25 years of industry expertise, we provide tailored software solutions that adapt to the unique needs of fast-casual establishments, quick-service restaurants, and grocery retailers. Our nationwide service team offers 24/7 support, hardware procurement, and managed services to ensure uninterrupted operations.By combining innovation with reliability, we empower restaurateurs to focus on culinary excellence while we handle the technological complexities. Our commitment to continuous improvement is reflected in features like contactless payment integration, real-time upselling tools, and dynamic digital menu management. Trusted by over 10,000 operators, we remain dedicated to advancing hospitality technology through scalable solutions that grow with our clients' businesses.
Services
POS Software
Online Ordering
Kitchen Display Systems
Payment Processing
Digital Signage
Labor Management
Recipe Management
24/7 Help Desk
Hardware Procurement
Nationwide Rollouts
Highlights and features
- We offer 24/7 nationwide POS support for restaurant chains
- Our cloud-based systems scale with your business growth
- Custom integration with existing hardware and software platforms
- Specialized solutions for fast-casual, QSR, and grocery markets
- Proven track record serving 10,000+ hospitality operators
What people say
Quick processing
Seamless integration
24/7 support
Custom solutions
Improved efficiency
Services
NorthStar POS Software
Our cloud-based POS system streamlines restaurant operations with unified order management, inventory tracking, and multi-location reporting. Designed for high-volume environments, it integrates with kitchen display systems and payment processors to reduce wait times. The platform supports mobile ordering, contactless payments, and real-time analytics to help operators increase sales while maintaining service quality.
Kitchen Display Systems
Digital kitchen management tools synchronize orders between front-of-house and kitchen staff. Features include order prioritization, preparation timers, and multi-station coordination to improve kitchen efficiency. Integration with POS data enables real-time menu updates and ingredient tracking, helping reduce waste while maintaining food quality during peak service hours.
Online Ordering Platform
Omnichannel ordering system integrates with POS to unify in-person, mobile, and web orders. Customers receive real-time order status updates while restaurants benefit from centralized menu management. The platform supports loyalty programs, dietary preference tracking, and cross-selling prompts to enhance customer retention and average order values.
24/7 Technical Support
Nationwide service team provides round-the-clock assistance for POS hardware and software issues. Services include remote diagnostics, on-site repairs, and emergency system recovery. Our technicians support legacy systems and new implementations, ensuring minimal downtime for critical restaurant operations across all service models.
Digital Signage Integration
Centralized digital signage management synchronizes with POS data for automatic price updates and promotional changes. Cloud-based content delivery enables real-time adjustments across multiple locations. Features include nutritional information displays, waitlist management, and targeted upselling messages to improve customer engagement and operational efficiency.
Questions
What restaurant technology solutions does CBS NorthStar offer?
We provide integrated POS software, kitchen display systems, online ordering platforms, payment processing, digital signage, and labor management tools for restaurant chains.
What makes NorthStar POS different from other systems?
Our cloud-based platform offers five integrated ordering modes, real-time analytics, and seamless third-party integrations specifically designed for multi-unit restaurant operations.
Do you support existing hardware installations?
Yes, our nationwide service team supports any POS hardware including legacy systems from Micros, Aloha, and POSitouch through modernization and maintenance programs.
How does NorthStar handle menu customization?
Our system accommodates complex modifiers, dietary restrictions, and seat-based ordering while maintaining kitchen communication accuracy for made-to-order establishments.
What service levels are available for restaurant chains?
We offer 24/7 help desk support, advanced depot services, managed IT monitoring, and nationwide rollout coordination for multi-location restaurant operators.
Can I get a customized solution for my restaurant type?
Our platform is modular and configurable to meet specific operational needs, whether you operate fast-casual, quick-service, or table-service establishments.
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Reviews (1)
Rosario Ortoli
Jul 09, 2018
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If you own a business or if you are about to start one, DO NOT get their pos system. Their customer service is useless and they don't know how to provide support for they own products. There are plenty of better and much less expensive to choose from.
