Business Details
18 Years
experience
Trusted Home Builders in Hadley, MA
Window Works was founded with a clear mission: to deliver high-quality installations paired with low-maintenance products that enhance homeowners' lives. With over three decades of experience as Randall Roberts General Contractors, we expanded our expertise in 2008 to focus on exterior home improvements, opening a dedicated showroom in Hadley, Massachusetts. Our team specializes in vinyl, composite, and man-made materials, offering windows, doors, siding, decks, and full-scale renovations. Led by founder Randall Roberts and supported by his wife Terri and their sonsRandall Jr., James, and Jeremywe combine generational knowledge with a commitment to customer satisfaction.Every project emphasizes durability, aesthetic appeal, and minimizing homeowner maintenance. Our partnerships with trusted manufacturers like National Vinyl, Pella, and CertainTeed ensure long-lasting results. Testimonials highlight our punctuality, professionalism, and ability to transform homes while respecting clients' time and budgets. We prioritize transparency, offering free estimates and maintaining open communication throughout every project.
Services
Windows
Doors
Siding
Decks
Renovations
Details
- Year established: 2008
Highlights and features
- We offer 30 years of combined experience in home construction and renovations.
- Our team specializes in low-maintenance vinyl and composite exterior materials.
- Family-owned with three generations of skilled tradesmen on staff.
- We provide free estimates and transparent project planning.
- Testimonials highlight punctuality, professionalism, and clean workspaces.
What people say
Knowledgeable, efficient, professional
Pleasure working with Randy
100% satisfaction
Excellent replacement windows
Work site cleaned up well
Services
Windows
We install premium vinyl, wood, and composite windows from trusted brands like National Vinyl and Pella. Our selections enhance energy efficiency while requiring minimal maintenance. Each installation comes with expert consultation to match window styles to home architecture and climate needs, ensuring lasting performance and aesthetic appeal.
Doors
Our exterior doors from Therma-Tru and Jeld-Wen combine security, insulation, and curb appeal. We help homeowners choose styles that complement their home's design while providing durability against New England weather. Professional installation ensures proper sealing and long-term functionality.
Siding
We offer low-maintenance vinyl and fiber cement siding in diverse colors and textures. Brands like CertainTeed and Nichiha provide modern alternatives to traditional materials without upkeep demands. Our team ensures precise installation for weather protection and enhanced home value.
Decks
We construct durable decks using low-maintenance composite materials that resist weathering and decay. Designs focus on maximizing outdoor living space while maintaining structural integrity. Each project includes material selection guidance and expert craftsmanship for safe, attractive results.
Renovations
From kitchen updates to full home additions, our renovations prioritize functionality and value. With 30 years of general contracting experience, we manage projects from concept to completion. Services include bathroom remodeling, attic conversions, and energy-efficient upgrades tailored to homeowner needs.
People
Randall Roberts
Owner
Founder of Randall Roberts General Contractors in 1984, Randall brings over 40 years of construction expertise. He oversees all projects at Window Works, ensuring quality craftsmanship and adherence to timelines. His hands-on approach and industry knowledge guide the company's direction.
Terri Roberts
Showroom Manager
Terri has managed customer relations and showroom operations since 2009. With decades of experience in home improvement sales, she provides personalized guidance for material and product selections. Her focus ensures clients receive informed support throughout their projects.
Randall Roberts Jr.
Project Manager
Joining the company full-time in 1999, Randall Jr. coordinates installations and manages subcontractors. His 25+ years in the field ensure smooth project execution. He specializes in matching client visions with practical construction solutions while maintaining quality standards.
James Roberts
Operations Lead
James has led field operations since joining in 2003. He supervises crews for window, door, and siding installations. His expertise in exterior systems guarantees proper weatherproofing and energy efficiency. He ensures daily operations align with the company's quality commitments.
Jeremy Roberts
Renovation Specialist
Jeremy focuses on custom renovation projects since joining in 2009. He specializes in kitchen and bathroom remodels, additions, and historical preservation work. His client-centered approach balances design aspirations with budgetary and structural realities for successful outcomes.
Questions
What home improvement services do you offer?
We specialize in windows, doors, siding, decks, and full home renovations including kitchens, bathrooms, and additions.
Do you provide free estimates?
Yes, we offer complimentary consultations and detailed project estimates for all exterior and renovation projects.
What areas do you serve?
We serve Western Massachusetts including Hadley, Northampton, Amherst, Easthampton, and surrounding communities.
Are your installers trained professionals?
Our team includes experienced tradesmen with decades of combined expertise in exterior installations and home renovations.
What materials do you recommend for low maintenance?
We prioritize vinyl, composite, and fiber cement products that offer durability with minimal upkeep requirements.
Can you help with historical home renovations?
Yes, our team has experience preserving historical elements while upgrading windows, doors, and exteriors for modern efficiency.
Reviews (1)
Wendy Rose
Nov 05, 2021
Report
Critical:Professionalism,Responsiveness
The guy came out to check out my damaged skylight. He was to get back to me with an estimate. He never did. I called again 2 weeks later, the sales person said she would remind him..... never heard from him. Just a waste of my time. Don't waste yours.
The guy came out to check out my damaged skylight. He was to get back to me with an estimate. He never did. I called again 2 weeks later, the sales person said she would remind him..... never heard from him. Just a waste of my time. Don't waste yours.
