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16 Years
experience
Emergency
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Your Trusted Insurance Partner in Chesapeake, VA
Our insurance agency was founded in 2010 with a commitment to providing personalized, community-focused insurance solutions. With over 15 years of experience at State Farm and deep roots in the Chesapeake area, we serve individuals and families throughout Virginia and North Carolina. Our team brings decades of combined experience in the insurance industry, with a particular emphasis on building relationships and delivering dependable service. We specialize in helping our clients navigate coverage options for auto, home, life, business, renters, condo, and pet insurance tailored to their unique needs.

Our education in accounting and business administration directly informs our approach to insurance planning and policy analysis. We maintain strong local connections, supporting community initiatives like teen driver safety programs and charitable organizations. Our office consistently delivers top-rated service, reflected in our 5/5 Google rating with over 200 reviews. We pride ourselves on being available 24 hours a day for our clients while maintaining a personal touch that comes from being part of the community we serve.
Services
Auto Insurance Homeowners Insurance Business Insurance Life Insurance Renters Insurance Condo Insurance Pet Insurance Boat Insurance Motorcycle Insurance Personal Articles Insurance
Details
  • Year established: 2010
Highlights and features
  • Over 15 years of experience with State Farm and local presence since 2010
  • We provide 24/7 availability for our policyholders
  • Our team has over 50 years of combined insurance experience
  • We offer personalized coverage options for both personal and business needs
  • Our office maintains a 5/5 average rating based on over 200 Google reviews
Associations and certifications
  • State Farm
  • VA-134303
  • NC-3001932897
What people say
Excellent service Helped me save over $1800 Quick response Knowledgeable staff Personalized attention
Services
Auto Insurance
Our auto insurance coverage protects drivers throughout Virginia and North Carolina with customizable policies that meet individual needs and budget requirements. We help clients select appropriate coverage levels for vehicles of all types while offering competitive rates and personalized pricing plans. Our team stays updated on changing regulations to ensure clients maintain proper coverage while maximizing potential savings through available discounts.
Homeowners Insurance
Comprehensive homeowners insurance solutions protect one of life's most significant investments with coverage tailored to individual property needs. We work with homeowners to ensure adequate protection for their residence, personal belongings, and liability exposure while explaining policy details clearly and thoroughly. Our experience helps clients navigate coverage options that match their specific situations and risk profiles.
Business Insurance
Customized business insurance packages provide critical protection for entrepreneurs and small business owners throughout the region. We help business clients evaluate their unique risks to create comprehensive coverage solutions that protect against property damage, liability claims, and other potential disruptions to their operations. Our approach focuses on understanding each business's specific needs to provide appropriate protection.
Life Insurance
We offer various life insurance products to help clients protect their family's financial future through carefully planned coverage solutions. Our expertise guides clients in determining appropriate coverage amounts and policy types based on their current financial situation and long-term goals. We help clients understand how life insurance can play a role in estate planning and wealth transfer strategies.
Pet Insurance
Pet insurance options help pet owners manage veterinary care costs while ensuring their animals receive necessary medical treatment. We explain coverage details and limitations clearly to help clients choose appropriate plans for their pets' health needs. Our guidance helps clients understand policy terms and how pet insurance can complement their regular veterinary care budgeting.
People
Michelle Benson-Dumas
State Farm Agent
Owner of the Chesapeake office since 2010 with 15+ years at State Farm, providing personalized insurance solutions while actively supporting local community initiatives.
Jurell Mitchell
Account Manager
Over 30 years in insurance industry, bringing extensive experience to help clients find proper protection and create policy packages meeting their specific needs.
ShaDana Foster
Insurance Account Representative
Licensed insurance professional dedicated to understanding client needs and providing appropriate coverage solutions with attention to detail and personalized service.
Charlene Hurst
Office Manager
With 14+ years in customer service, she combines insurance expertise with personal attention to ensure clients receive proper coverage and clear explanations.
Sherry Gordon
Team member providing insurance services to the community with dedication to understanding client requirements and matching them with appropriate coverage options.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, renters, condo, pet, motorcycle, boat, and personal articles insurance for Virginia and North Carolina residents.
Do you offer 24/7 service?
Yes, our office is available 24 hours a day seven days a week for your insurance needs and emergencies.
Are you available for in-person meetings?
We welcome appointments at our Chesapeake, VA office located at 1428 Kempsville Rd Suite B.
How can I get a personalized quote?
Call, text, or email our office to speak with a licensed representative who will help create your personalized insurance plan.
What areas do you serve?
We serve clients in Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, Hampton Roads, and throughout North Carolina.
Do you offer business insurance solutions?
Yes, we provide customized business insurance packages to protect small business owners throughout our service area.