VAntage Trust Federal Credit Union

Business Details

50+ Years

experience

Your Trusted Partner for Financial Solutions in Wilkes Barre, PA

VAntage Trust Federal Credit Union has been dedicated to providing accessible and affordable financial services to its members since 1948. Our mission is to empower individuals and families in Luzerne County by offering competitive savings and loan products tailored to meet diverse financial needs. With four conveniently located branches and a commitment to personalized service, we prioritize member satisfaction through innovative solutions and community-focused banking.

Our team leverages decades of experience to deliver expert financial guidance, ensuring transparency, reliability, and trust in every transaction. As a member-owned institution, we reinvest in our community, fostering long-term relationships built on integrity and mutual growth.

Services

Savings Accounts Vehicle Loans Credit Cards Insurance Products Mobile Banking

Details

Year established: 1948

Highlights and features

We offer over 70 years of local financial expertise in Luzerne County.
Our low-rate loans and competitive savings products maximize member value.
Four convenient branch locations with extended weekday lobby hours.
24/7 access to ATMs and digital banking services for seamless transactions.
Member-focused approach prioritizing personalized service and community growth.

Website

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Services

Savings Accounts

Our savings accounts provide secure, flexible options for building financial stability. Members earn competitive interest rates while maintaining easy access to funds. With features like automatic transfers and mobile banking integration, we help individuals and families achieve short- and long-term savings goals through personalized account management.

Vehicle Loans

We offer low-rate vehicle loans for new and used car purchases with flexible terms. Our streamlined application process and member-focused underwriting ensure competitive financing options. Dedicated loan specialists work with borrowers to find affordable payment plans that align with their financial circumstances and transportation needs.

Credit Cards

Our credit card products combine convenience with responsible financial management tools. Features include competitive APRs, fraud protection, and rewards programs. We provide personalized guidance to help members select cards that match their spending habits while promoting credit-building strategies and financial literacy.

Insurance Products

We offer credit disability insurance and accidental death coverage to protect members' financial obligations. These products safeguard loan payments during unexpected hardships, helping maintain credit scores and financial stability. Policies are designed with minimal premiums and straightforward enrollment processes for member convenience.

Mobile Banking

Our mobile banking platform enables 24/7 account management through smartphones and tablets. Features include bill payment, check deposit, transaction alerts, and Zelle money transfers. The intuitive interface prioritizes security with encryption technology while providing seamless access to core banking functions for modern financial management.

Questions

How do I apply for a loan with VAntage Trust Federal Credit Union?

Apply online through our secure portal or visit any branch location. Our loan specialists will guide you through the process, review your financial profile, and help select the best financing option for your needs.

What digital banking services do you offer?

We provide online banking, mobile apps, Zelle® money transfers, bill payment, and e-statements. Our digital tools enable 24/7 account access with features like mobile check deposit and real-time transaction alerts.

Are there fees for using Zelle®?

No fees apply for sending or receiving money through Zelle® via our online or mobile banking platforms. This service offers fast, secure transfers to trusted contacts without additional charges.

What insurance products are available?

We offer credit disability insurance to cover loan payments during qualifying disabilities and accidental death & dismemberment policies. These products protect your financial obligations and credit rating during unexpected events.

What areas do you serve?

We serve anyone living, working, or worshiping in Luzerne County, Pennsylvania. Membership eligibility expanded with our charter to better serve local communities through personalized financial solutions.

Reviews (6)

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Alan Underhill

Jan 23, 2022 Report

I withdrew money from their Mac machine. The money never disbursed. I went inside the bank to ask what I have to do. They said they had to do an investigation will take a day or two then I can get my money. It has been over a month !! Vantage Trust says they sent it to my bank to put back on my card . My bank said Vantage Trust didnt send them the funds. The bank manager at Vantage Trust will not even return my calls. This should be illegal. They took my money and wont give it back. There is proof the funds did not disburse. I have no other choice but to call banking authority! I will never

Kara Simonovich

Aug 02, 2019 Report

If I could give zero stars I would. The branch manager in Wilkes-Barre, I won't mention her name, is both unprofessional and rude. My mother, who has been having issues with her account since my father recently passed away, has tried calling multiple times to speak with her and will not get a call back. She even stopped down at the branch today and the "manager" would not even come out of her office to talk to her. Refused - said she was on her way out the door. I am appalled by the lack of concern and professionalism a BRANCH MANAGER has. She should be ashamed. Do not use this bank. Take your

Ken Hickman

Jun 13, 2018 Report

This bank has been trash for the past 6 years. They will do sneaky things with your account then claim they sent an email about it. The staff is totally incompetent. New staff each time you walk in. Which tells you that the management must be complete idiots themselves. Avoid using this institution at all costs.

Chris Fassari

Jan 10, 2018 Report

Loved the interest rate this bank gave me. Lowest one I've gotten for a loan yet. The process was quick and easy.

Sab Walkswithpurpose

Dec 27, 2017 Report

How to report debit cards lost or stolen outside business hours??? Teller line is a joke...it doesn't even have an option for this. Talking to a live person outside business hours? Of course not...Even the number provided on the website isn't updated with the current Teller line number which doesn't have a lost or stolen card option. Meh. I hope I still have money left on my card when I speak with someone at the local branch.
**update: no atm's to deposit funds...withdrawal only!!!! negative rating!

Karen Costigan

Oct 14, 2017 Report

Poor service. Staff rude. Drive thru often closed due to lack of staff. I am handicapped and this makes banking almost impossible for me. I was told they would not be able to help me.