Business Details
50+ Years
experience
Your Trusted Delaware Credit Union Partner
Del-One Federal Credit Union has been empowering members to achieve financial wellness since 1960. As a member-owned cooperative, we prioritize personalized service and community impact, offering a full range of financial products including savings accounts, loans, and digital banking solutions. Our team of experts is committed to providing innovative financial tools and education to help members reach their goals. With a history of mergers and community-driven initiatives like the Del-One Foundation, we combine local expertise with nationwide resources.Our mission focuses on creating an inclusive, easy-to-use banking experience that emphasizes convenience, security, and member satisfaction. Through services like early payday access, financial counseling partnerships, and 24/7 digital account management, we strive to be more than just a financial institutionacting as a trusted partner in every member's financial journey.
Services
Checking Accounts
Savings Accounts
Mortgage Loans
Auto Loans
Personal Loans
Credit Cards
Online Banking
Mobile Banking
Financial Education
Loan Refinancing
Details
- Year established: 1960
Highlights and features
- We offer early payday access through direct deposit, up to 2 days faster.
- Our financial counseling partnership with GreenPath provides free debt management resources.
- 24/7 digital banking with mobile deposit and real-time card controls available.
- Community-focused initiatives including financial literacy programs and local charity support.
- Over 60 years of experience serving Delaware with personalized financial solutions.
Services
Mortgage Loans
Our mortgage loans provide competitive rates for home purchases and refinancing. We offer personalized guidance through the home buying process with flexible terms and down payment assistance options. Members benefit from local decision-making and fast approval times while accessing resources to understand mortgage commitments.
Mobile Banking
24/7 mobile banking includes check deposit, card controls, and real-time alerts. Features like budgeting tools and instant person-to-person transfers simplify financial management. Security features protect accounts while enabling convenient access to funds and transaction history from any mobile device.
Financial Education
Free financial counseling through GreenPath helps members manage debt and improve credit scores. Educational resources cover budgeting, homeownership, and student loan strategies. Workshops and calculators provide actionable steps for achieving financial goals through informed decision-making and long-term planning.
Auto Loans
Competitive auto loan rates apply to new and used vehicle purchases with flexible terms. Members receive pre-approval options and refinancing opportunities to reduce interest costs. Our loan specialists help compare financing offers while providing transparent information about total loan costs and repayment schedules.
Savings Accounts
Multiple savings options include high-yield money market accounts and specialized savings clubs. Features like early payday access accelerate savings growth while digital tools track progress toward financial goals. Certificates offer guaranteed returns with varying term lengths to match different savings timelines.
People
Dan McCarthy
President / CEO
Dan McCarthy leads Del-One Federal Credit Union with a focus on member experience and community impact. He actively seeks member feedback to improve services and maintains a commitment to financial inclusion and cooperative values.
Kellie Rychwalski
Chief Financial Officer
Kellie Rychwalski manages financial operations and strategic planning for Del-One FCU. Her expertise ensures fiscal stability while supporting growth initiatives and member-focused financial product development.
Marc Kidwell
Chief Information Officer
Marc Kidwell oversees technology infrastructure and digital innovation at Del-One Federal Credit Union. He implements secure, user-friendly digital banking solutions that enhance member convenience and financial management capabilities.
Questions
How do I apply for a loan with Del-One Federal Credit Union?
Apply online through our Digital Account Access portal or visit any branch location. Our loan specialists will help determine eligibility and guide you through the application process.
What digital banking features are available?
Access mobile deposit, card controls, budgeting tools, and person-to-person payments through our mobile app. Online banking includes eStatements, bill pay, and account aggregation features.
How can I report a lost or stolen card?
Call 800-472-3272 for debit cards or 866-795-1421 for credit cards immediately. You can also use Card Command through the mobile app to temporarily disable cards.
What financial education resources do you offer?
We provide free one-on-one counseling through GreenPath Financial Wellness, including debt management plans, credit report reviews, and housing counseling services.
How does early payday access work?
Enroll in direct deposit to receive paychecks up to 2 days early. Funds become available when employers submit payroll information, typically resulting in faster access to wages.
Videos
Reviews (4)
S. R.
Jul 25, 2021
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At first they were Friendly Reps, and the Branch manager was willing to help me open my new account.... Fast forward to last week I applied for refinancing with the bank who receives all income. Yet they stated they need proof. Umm.. what else you need. Then get approved and the darn payment is 115.00 higher than what I was currently paying. Wasnt even worth running my credit. Me and my little 682 credit score went to SECU and Im currently paying 2% rather than the large amount, that they tried to make me pay. I guess Ill be moving my money there. My thoughts Just shut them down already
K. Rena Bailey
May 24, 2021
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Customer service is unprofessional. Watch your money when banking with Del One. Twice Ive had money deducted from my account due to the banks own errors. The last one happened a few weeks ago when the bank charged me for a withdrawal that I never got. For some reason they denied the withdrawal when there was more than enough money in my checking account to cover it. I called customer service to complain about it and the rep(KaylaI believe her name was) told me I was lying about not getting money from the atm. After a whole bunch of aggravation I was finally able to get my money put back in my
Britt Pate
Jan 29, 2019
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Amazing, no fees if I wanna withdrawl anything !! The customer service was a 10 the women their are very nice and know what they're talking about. I def recommend them
Cindy English
Dec 31, 2017
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I am so pleased with with the service I received today. I was praying for a miracle and I received it with the help from Jeleesa .I was down and out and she used her knowledge and skills to get me the money I needed to get back on my feet. Jeleesa and Del one are the very best. I will keep recommding del one and Jeleesa to everyone. I am forever grateful. Thanks Cindy English
