Business Details
18 Years
experience
Emergency
services
Trusted Insurance Solutions in Columbia, SC
Amy Masincupp has served Columbia, SC and surrounding areas since 2008, offering personalized insurance solutions to individuals, families, and businesses. With over 22 years of experience as a State Farm agent, Amy leads a dedicated team committed to building lasting relationships and providing comprehensive coverage options. Our services include auto, home, life, business, and pet insurance, along with financial services for long-term planning.Licensed in South Carolina, we prioritize customer education and simplified policy management while maintaining active community involvement through organizations like Northwest YoungLife and Shriners. Recognized as a State Farm Chairman Circle qualifier and Small Business of Irmo/Columbia Award winner, our office combines local expertise with national resources to protect what matters most to our clients.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Financial Services
Details
- Year established: 2008
Highlights and features
- We offer 22+ years of State Farm experience with personalized insurance solutions
- Our team provides 24/7 customer service for urgent insurance needs
- We serve Columbia, Irmo, Lexington, and surrounding areas with local expertise
- Our office holds State Farm Chairman Circle recognition for excellence
- We simplify policy management while offering comprehensive coverage options
What people say
Personalized insurance solutions
Knowledgeable team
Prompt assistance
Community involvement
Long-term trust
Services
Auto Insurance
Our auto insurance protects personal and commercial vehicles with customizable coverage options. We offer safe driving rewards, bundling discounts, and 24/7 claims support. Policies include liability, collision, and comprehensive protection tailored to individual driving needs and vehicle values.
Homeowners Insurance
Homeowners insurance safeguards residential properties against damage, theft, and liability claims. We provide coverage for structural elements, personal belongings, and additional living expenses during repairs. Policies include options for flood protection and personal article endorsements.
Business Insurance
Business insurance protects commercial operations with liability, property, and fleet coverage options. Our solutions include business owners' policies, workers' compensation assistance, and commercial auto insurance for local entrepreneurs and fleet operators.
Life Insurance
Life insurance policies provide financial protection for families and dependents. We offer term and permanent life insurance options to meet different budget and coverage needs, ensuring loved ones' financial security in case of unexpected loss.
Pet Insurance
Pet insurance covers veterinary expenses for dogs and cats through partnerships with American Pet Insurance Company. Policies include accident and illness coverage, with options for wellness care and chronic condition management.
People
Amy Masincupp
Agent
With 22+ years of State Farm experience, Amy founded this agency in 2008. She holds a Business Administration degree from Columbia College and serves as a Small Business of Irmo/Columbia Award winner.
Shelby Padgett
Multiple Line Representative
Licensed since 2008 with 15 years of insurance experience, Shelby specializes in life, health, and commercial insurance while serving as a South Carolina Notary Public.
Cristina Walls
Insurance Account Representative
Licensed since 2022, Cristina brings customer service expertise from food service industry experience to her insurance role, focusing on homeowner claims and policy management.
Casey Mehaffey
Multiple Line Representative
With 8 years of insurance experience, Casey relocated to Columbia from Charleston, WV, offering expertise in home, auto, life, and health insurance with a focus on state-to-state policy transfers.
Lee Masincupp
Multiple Line Representative
A Francis Marion University graduate, Lee transitioned from 13 years in foodservice to insurance, bringing customer-focused service and local market knowledge to the team.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, motorcycle, boat, condo, renters, and financial services for Columbia area residents and businesses.
Do you offer 24/7 insurance support?
Yes, our office provides 24/7 customer service for claims assistance and urgent insurance needs through phone and text.
How can I get a personalized insurance quote?
Contact us via phone at (803) 772-5554 or visit our office at 612 St Andrews Rd Suite 4 to create a customized coverage plan.
What areas do you serve?
We serve Columbia, Irmo, Lexington, West Columbia, Cayce, and Chapin from our central Columbia location.
Are there discounts available for insurance policies?
Yes, we offer safe driving rewards, bundling options, and various discounts to help reduce insurance costs for our clients.
How do I file an insurance claim?
File claims 24/7 through our website or contact our office directly at (803) 772-5554 for immediate assistance with any insurance claim.
Reviews (5)
Neil Mehta
Jun 25, 2021
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I worked exclusively with Savannah Graham and she was absolutely wonderful! She was very patient as I wanted to meticulously go through the pricing for each line item before purchasing a new auto insurance policy, and even took the time to give me her personal contact so that I could work with her over multiple days. She was also very friendly and had no problem explaining each part of the policy, so I knew specifically what coverage I was paying for. She also worked hard to give me the best rate, incorporating as many discounts as possible for me and my fiance. Would highly recommend working with
Coach Goodman
Feb 25, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Amy Masincupp has never let me down. She was there for me after the flood, when my apartment burnt down, and after my accident. Everything was handled immediately. 5 star service
Amy Masincupp has never let me down. She was there for me after the flood, when my apartment burnt down, and after my accident. Everything was handled immediately. 5 star service
Jill Sartori
Jul 13, 2020
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Amy went out of her way to help me with my numerous insurance questions and details I needed to take care of my family's home. She is a kind and caring professional and I highly recommend choosing Amy as your insurance agent.
Dean Smith
Aug 17, 2018
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I spoke with Karlee Gibson, who has helped me out before and is always pleasant, cheerful, and efficient. She really knows her stuff!
Jessica J.
May 24, 2018
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Update: She replied to my comment alluding that I am not a prior patron - obviously I use an alias to protect my identity. I left this agent and my replacement agent has been amazing. I've added screenshots of communications to support my review. If someone is doing things right, why would they have to continually apologize?
Review: I've had State Farm from different agents in multiple states and this is by far the worst of any insurance company I've ever had. They have consistently failed to meet my needs in even the most basic of capacities. I do not feel that returning calls
Review: I've had State Farm from different agents in multiple states and this is by far the worst of any insurance company I've ever had. They have consistently failed to meet my needs in even the most basic of capacities. I do not feel that returning calls
