Business Details
Utility Joint Use Software Solutions for Electric & Telecom Providers
Alden Systems is a leading provider of business process automation software designed specifically for utility joint use asset management. Our purpose is to help create better communities through better infrastructure by serving electric utilities, communications providers, and broadband companies. We empower clients to improve internal and external communication, enabling data-driven decisions through our collaborative system. The Alden Systems ONE platform acts as a centralized database with over 60 million utility joint use assets and activities, providing clarity and control to streamline complex projects. Our solutions help clients share the right data with the right partners at the right time, saving time and increasing operational efficiency.With a focus on innovation and integrity, we deliver tools that standardize, automate, and optimize asset management processes. Our team works closely with industry professionals to ensure our platform evolves with the needs of the utility sector. We are committed to maintaining the highest standards of data security through SOC 2 compliance. Our clients include over 2,400 companies managing assets ranging from 4,000 to 9 million. Through continuous improvement and a can-do attitude, we strive to be the trusted partner for utility infrastructure management.
Services
Asset Management
Activity Management
Contract Management
Invoicing & Billing
Data Lake
E-Pay
Field Data Collection
Highlights and features
- We offer a centralized platform managing 60M+ utility assets with proven ROI
- Our team has 20+ years of experience in utility infrastructure software development
- We provide SOC 2 certified data security for sensitive utility information
- Our platform processes $3B+ in transactions annually across 58 states and territories
- We maintain partnerships with 2400+ utility companies for comprehensive industry insights
Associations and certifications
- SOC 2
What people say
Time savings
Good family
Understand our needs
Real returns
Streamline processes
Services
Asset Management
Our Asset Management solution provides a centralized system of record for utility assets including poles, conduit, towers, and ROW. This comprehensive platform enables detailed tracking and management of joint use assets, ensuring accurate data maintenance and regulatory compliance. With real-time visibility into asset status and history, utility companies can optimize maintenance schedules and improve infrastructure planning.
Activity Management
Activity Management streamlines joint use processes through automated workflows and built-in accountability features. The system tracks attachment permitting, maintenance, and make-ready activities with automated notifications and timers. This ensures timely completion of tasks while reducing administrative burdens, allowing teams to focus on strategic decision-making rather than process management.
Contract Management
Our Contract Management solution aligns every asset and activity with corresponding contracts for accurate cost calculation. The platform provides negotiation workflows, renewal tracking, and compliance documentation storage. With centralized contract management, utility companies can ensure regulatory compliance while maintaining transparent financial records for all work performed and permits processed.
Invoicing & Billing
The Invoicing & Billing system facilitates electronic financial transactions between entities through automated payables and receivables. This solution ensures contract alignment for accuracy while enabling secure invoice payments and document signing within the platform. The integrated financial management system reduces billing errors and accelerates payment cycles for improved cash flow.
Data Lake
The Data Lake provides advanced analytics capabilities for utility asset and project data. This feature enables on-demand creation of custom executive, operational, and compliance reports through powerful data processing tools. With comprehensive data analysis capabilities, utility companies can gain actionable insights to improve decision-making and operational efficiency across their infrastructure management processes.
Questions
What is Alden Systems ONE?
Alden Systems ONE is a business process automation platform for utility joint use asset management, connecting utility owners, attachers, and engineering firms through a centralized database of 60M+ assets.
How does Alden Systems ONE save time?
By automating workflows, providing real-time data access, and streamlining communication between stakeholders, Alden Systems ONE reduces administrative tasks and accelerates project completion times.
What security certifications does Alden Systems have?
Alden Systems maintains SOC 2 compliance, demonstrating our commitment to the highest standards of data security for utility infrastructure information.
How can I get training on Alden Systems ONE?
Training resources are available through the Alden Systems ONE Training Center, with additional support options including client sessions and hands-on workshops.
What industries does Alden Systems serve?
We serve electric utilities, telecommunications providers, broadband companies, and their engineering and construction partners across 58 U.S. states and territories.
What is the Alden Systems Conference?
The annual Alden Systems Conference connects utility professionals for training, networking, and platform development discussions, featuring hands-on sessions and industry expert presentations.
