Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for Managed IT Solutions
Alpha Innovations empowers businesses by transforming technology complexity into actionable business capabilities while fostering genuine human connections. Founded in 2000, we envision a world where businesses harness technology's full potential without its burdens. Our expert team and innovative solutions simplify and streamline technology to empower clients, creating impactful, user-centric experiences that drive business success.We combine deep expertise with cutting-edge technology solutions, providing privileged access to top-tier ecosystems. Our commitment to genuine human connections ensures collaborative, client-tailored experiences. Backed by a 95% client retention rate, an 80,000 sq. ft. data center, and decades of IT leadership, we deliver secure, scalable, and intelligent tech support across Charleston WV, Huntington, Beckley, Morgantown, and beyond.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Infrastructure
Network Connectivity
Data Center Services
Details
- Year established: 2000
Highlights and features
- We offer 24/7 helpdesk support with certified engineers.
- Our AI-driven solutions simplify IT complexity for growth.
- Backed by 95% client retention and 80,000 sq. ft. data center.
- We provide tailored solutions for businesses, government, and education.
- Decades of IT leadership with nationwide service capabilities.
What people say
24/7 support
Exceptional customer service
Expert technical assistance
Proactive solutions
Reliable network management
Services
Managed IT Services
Our proactive managed IT services simplify technology complexity through AI-driven solutions, 24/7 helpdesk support, and certified engineers. We modernize legacy systems, implement advanced cybersecurity, and scale cloud infrastructure for businesses, government agencies, and educational institutions. Backed by a 95% client retention rate and an 80,000 sq. ft. data center, our solutions ensure secure, scalable operations across Charleston WV, Huntington, Beckley, Morgantown, and beyond.
Cybersecurity Solutions
Alpha Secure provides comprehensive cybersecurity with managed detection and response (MDR), firewalls, and threat prevention. Our services include modern endpoint protection, zero-trust network access, and cloud app security to protect against ransomware and data breaches. Available in tailored packages like Secure Essentials ($11.99/month) and Secure Complete (custom pricing), we offer 24/7 monitoring and rapid incident response to safeguard critical business data.
Cloud Infrastructure
Alpha Cloud delivers scalable, secure hybrid-IT infrastructure with colocation, interconnection, and cloud solutions. Our services include Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), and cloud connectivity across multiple data centers in Charleston WV, Ashburn VA, and Huntington WV. With N+1 redundant cooling, commercial power feeds, and 99.99% uptime guarantee, we provide enterprise-grade cloud solutions for businesses of all sizes.
Network Connectivity
Alpha Connect offers secure business connectivity through SD-WAN, fiber Internet, and managed network services. We design, deploy, and maintain networks with firewall protection, WiFi integration, and WAN optimization. Our solutions ensure high-performance communication across multiple locations while reducing IT costs through consolidated billing and expert network specialists available 24/7.
Data Center Services
Our carrier-neutral data centers provide colocation, hosting, and interconnection services with 20+ years of industry leadership. Features include high-density racks, remote hands support, cross-connects, and enterprise-grade internet connectivity. Strategically located in Charleston WV, Ashburn VA, and Huntington WV, our facilities offer 24/7 security, biometric access controls, and compliance with HIPAA, SOC, and PCI standards for maximum data protection.
People
Dr. Douglas Tate
CEO
Dr. Douglas Tate leads Alpha Innovations with decades of IT leadership experience. He has navigated major industry shifts from the internet's rise to cloud revolution, driving innovation while maintaining a 95% client retention rate. His strategic vision transformed a small IT service into a nationwide cloud-driven enterprise.
Richard OBrien
Chief Financial Officer
Richard OBrien brings financial expertise to Alpha Innovations, overseeing strategic growth initiatives and economic development. With experience in scaling operations, he has helped expand the company's footprint to serve clients across 20+ countries while maintaining fiscal responsibility.
Questions
What industries does Alpha Innovations serve?
We serve businesses, government agencies, and educational institutions across energy, healthcare, finance, manufacturing, education, and more.
Do you offer on-site and remote support?
Yes, we provide both on-site and remote services for comprehensive IT management and rapid issue resolution.
How does Alpha ensure data security?
We implement advanced cybersecurity measures including MDR, firewalls, encryption, and compliance with HIPAA, SOC, and PCI standards.
Can services be customized for my business?
All our services are fully customizable to address specific business challenges and goals across various industries.
What is your uptime guarantee?
Our data centers guarantee 99.99% availability through redundant systems and proactive monitoring.
How do you handle disaster recovery?
We offer DRaaS with real-time replication, rapid failover, and comprehensive recovery plans to minimize downtime.
