Business Details
50+ Years
experience
Your Trusted Partner for Financial Solutions in Phoenix, AZ
Arizona Federal has been a trusted financial partner for Arizona families and businesses since 1936. Our experienced team delivers comprehensive banking solutions, including personalized checking and savings accounts, competitive loan programs, investment services, and cutting-edge digital tools. We prioritize community engagement through local sponsorships and financial education initiatives. Our commitment to member satisfaction is reflected in our 24/7 customer support, secure online and mobile banking platforms, and a network of conveniently located branches across Arizona.With decades of industry expertise, we maintain rigorous compliance standards while offering tailored financial strategies to help members achieve their goals. Our reputation as a reliable, member-focused institution is built on transparent communication, ethical practices, and consistent service excellence.
Services
Checking Accounts
Savings Accounts
Personal Loans
Credit Cards
Investment Services
Mortgage Loans
Business Banking
Mobile Banking
Bill Pay
Financial Coaching
Details
- Year established: 1936
Highlights and features
- Trusted local banking since 1936 with deep community roots
- 24/7 customer support and secure digital banking platforms
- Comprehensive financial products for personal and business needs
- Member-centric approach with personalized financial guidance
- Extensive branch network serving communities across Arizona
Services
Checking Accounts
We offer multiple checking account options including free checking, premier checking, and teen/youth accounts. Our services feature no monthly maintenance fees, overdraft protection options, and integration with mobile banking tools. Members benefit from nationwide ATM access through CO-OP Shared Branching network while enjoying local personalized service from Arizona-based staff.
Personal Loans
Our personal loan programs include auto loans, motorcycle financing, recreational vehicle loans, and share-secured options. Competitive interest rates and flexible terms help members achieve financial goals. The Skip-A-Payment program offers payment flexibility while our financial calculators help plan borrowing needs effectively.
Mortgage Services
We provide comprehensive mortgage solutions including first-time homebuyer programs, refinancing options, reverse mortgages, and construction loans. Our experienced mortgage team offers personalized guidance through the home buying process with local decision-making and Arizona market expertise.
Digital Banking
Our digital platform enables 24/7 account access with features like mobile check deposit, bill pay, Zelle transfers, and card controls. The mobile app includes budgeting tools through Money Management and secure chat support during business hours for immediate assistance.
Business Banking
We support Arizona businesses with checking accounts, credit cards, SBA loans, equipment financing, and treasury management solutions. Our local business banking team provides personalized service while offering specialized tools for payroll processing, merchant services, and business growth planning.
Questions
How do I access online banking for the first time?
Use your member number as a temporary username and the registration code provided by your banker or email to set up your account.
What should I do if I lose my debit card?
Call 602-683-1000 immediately to report lost/stolen cards and request a replacement.
Can I deposit checks using my mobile app?
Yes, qualified accounts can use Mobile Deposit with limits of $2,500 per check and $5,000 daily.
How do I set up direct deposit?
Access the Direct Deposit form through online banking using a desktop computer and provide it to your employer.
What loan options are available for first-time car buyers?
We offer specialized mortgage and auto loan programs with competitive rates for first-time buyers.
Are there business banking services available?
Yes, we provide business checking, commercial loans, treasury management, and merchant services for Arizona businesses.
Reviews (5)
William McSpirit
Oct 03, 2021
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Terrible location. This location makes me wanna switch banks. Depositing a check at the drive-thru was a joke. Sat there for 10 minutes and no one ever acknowledged us. I had to walk inside to get help. Walked back to the car and another 10 minutes to get the check deposited, WHY??? No apology, No explanation. It would have been quicker going inside or using the ATM to deposit the check. I gave my ID and my card with the check and she wants my account number???? I have never been asked for the account number after giving my bank card and ID. This was the worst experience ever with this location
Mark G.
Sep 07, 2021
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Opened a saving account and they gave me a credit card , someone got my information and they got a cash advance of $11 thousand dollars , and they never varied that it was me , they just gave this money out and i only had a $9 thousand dollar credit limit .tells you how much they check people that want a cash advance on a credit card and stick you with paying off the card . if i would have known this , i would never have stepped foot into this bank. to tell you the truth , i would never do business with this bank .they told me they would investigate this , and nothing was ever done.
David
Jun 13, 2021
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Went after a 2 year old overdraft fee on a closed account. They really needed those $35 bucks. The bank I have today waives those periodically.
Owen Ellington
May 25, 2021
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I've been a member of AZFCU for 26 years, and during that time, they have never let me down from a financial products perspective. We have formed a great relationship, and I'm looking forward to the next 26 years!
Stacie Barreras
Mar 23, 2021
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Very friendly employees. The wait time was not too bad for a Saturday right before they closed. I've been a member for years and love AZ Federal! I would like to see more branches! One in Maricopa would be fantastic!!
