Business Details
50+ Years
experience
Custom Wooden Pallets, Crates & Packaging Solutions
Established in 1959, Cw Products has evolved from a local wood packaging shop into a leading provider of custom crating, pallet, and shipping solutions across the Inland Northwest. As a family-owned business, we prioritize craftsmanship, integrity, and customer-first service. Our team delivers tailored solutions for industries ranging from aerospace and electronics to medical equipment and heavy machinery, combining over six decades of experience with innovative approaches to meet modern shipping challenges. We specialize in high-quality, custom-built shipping solutions, including trailer swap services, used pallet recycling, and bulk lumber sales.Our commitment to operational efficiency and sustainability ensures clients receive reliable, cost-effective services while minimizing environmental impact. With a focus on precision and care, we handle everything from single custom crates to multi-thousand-unit pallet orders, ensuring timely delivery and exceptional quality. Our teams expertise extends to outsourced packaging, foam solutions, and wood waste recycling, supporting businesses in maintaining seamless operations and environmental responsibility.
Services
Wooden Pallets
Wooden Crates
Trailer Swap Service
Foam Packaging
Wood Waste Recycling
Lumber Sales
Pallet Repair Program
Outsourced Packaging
Custom Crating
Bulk Delivery
Details
- Year established: 1959
Highlights and features
- We offer over 60 years of expertise in custom wood packaging solutions.
- Our services scale from single orders to thousands of units daily.
- We provide tailored solutions for aerospace, medical, and heavy machinery industries.
- Our team ensures fast turnaround times for urgent shipping needs.
- We prioritize sustainability through wood recycling and waste reduction programs.
Services
Wooden Pallets
Custom and standard wooden pallets built for light or heavy-duty use. Options include cradles, drill holes, and fasteners tailored to load requirements. Available in low or high volumes with minimal order quantities, ensuring flexibility for businesses of all sizes.
Wooden Crates
Tailored wooden crates designed for secure transit of fragile or high-value items. Built to precise specifications with reinforced structures for industrial and commercial applications. Fast turnaround for time-sensitive projects, supporting industries like aerospace and medical equipment.
Trailer Swap Service
Efficient bulk pallet replenishment using 53' dry van trailers. Full trailers are delivered and swapped on-site, reducing clutter and ensuring uninterrupted operations. Ideal for managing inventory of new or used pallets without warehouse overflow.
Foam Packaging
Custom foam solutions including die-cut inserts, molded shapes, and planks for impact absorption. Designed to safeguard delicate electronics, machinery, and artwork during transit. Combines cushioning with moisture-resistant barriers for domestic and international shipments.
Wood Waste Recycling
Responsible recycling of wood waste and broken pallets into hog fuel. Offers on-site or off-site pickup to support environmental initiatives. Reduces landfill use while providing a green solution for businesses focused on sustainability.
People
Frank Duffy
President / Owner
Frank focuses on operational efficiency and market growth. With a degree in International Business from Washington State University and experience at IBM and Oracle, he acquired CW in 2012 after growing a firm by 700%.
Heidi Duffy
VP / Owner
Heidi holds a Masters in School Counseling from Gonzaga University and volunteers as a CASA advocate. She enjoys yoga, hiking, and family time on Lake Pend Oreille.
Travis Miller
General Manager & CFO
Travis has 15+ years in finance, including roles at MGM Ho Tram and Savan Vegas Hotel. He led $20M capital projects before returning to the U.S. to join CW in 2012.
Wendy Hatch
Controller
Wendy specializes in full-charge bookkeeping and business operations. Her experience includes owning a ceramic studio. She enjoys lakeside and ocean activities with her family.
Questions
What industries do you serve?
We serve aerospace, automotive, medical equipment, electronics, heavy machinery, and specialty manufacturing industries with tailored packaging solutions.
Do you offer custom packaging designs?
Yes, we design and build custom wooden crates, pallets, and foam packaging to meet specific product dimensions and shipping conditions.
What is your turnaround time for orders?
Standard orders typically take 3-5 business days, with expedited options available for urgent needs.
Do you provide recycling services for wood waste?
Yes, we collect and recycle wood waste into hog fuel, supporting sustainability initiatives for businesses.
Can you handle large-volume pallet orders?
Yes, we deliver bulk pallets using high-capacity freight options, including 572 standard pallets per 53' dry van.
Are your packaging solutions export-compliant?
Yes, our crates and pallets meet international shipping standards, including moisture-resistant barriers and vapor sealing.
Videos
Reviews (5)
David Pettis
Oct 09, 2020
Report
Positive:Professionalism,Quality,Responsiveness
CW Crates was excellent to work with. They were quick to provide a quote, and they delivered a quality crate that met all of our requirements. This was my first time doing business with them, but I would highly recommend them and plan on using CW again next time my company has a need for their services.
CW Crates was excellent to work with. They were quick to provide a quote, and they delivered a quality crate that met all of our requirements. This was my first time doing business with them, but I would highly recommend them and plan on using CW again next time my company has a need for their services.
Wayne Sherrill
Jul 15, 2020
Report
Positive:Professionalism,Quality,Responsiveness,Value
CW products is a great place to get your crates and pallets. They make a good quality product, good pricing and have quick turn times. I recently had an order discrepancy upon delivery and CW Products was quick to get that resolved for us. They are a good vendor partner for any business requiring crates and pallets.
CW products is a great place to get your crates and pallets. They make a good quality product, good pricing and have quick turn times. I recently had an order discrepancy upon delivery and CW Products was quick to get that resolved for us. They are a good vendor partner for any business requiring crates and pallets.
Karl Hudson
Jul 04, 2020
Report
Positive:Professionalism,Quality,Responsiveness
I left a 550 lb machine with them this morning. They were most helpful with unloading and paid close attention to my instructions for locking the machine to their pallet. I highly recommend these guys & gals...they made my morning today! Big thank you to Frank's helpful staff! You guys are great!
I left a 550 lb machine with them this morning. They were most helpful with unloading and paid close attention to my instructions for locking the machine to their pallet. I highly recommend these guys & gals...they made my morning today! Big thank you to Frank's helpful staff! You guys are great!
Matt K.
Aug 18, 2019
Report
Best in town!!!!! I have been working with CW Crates & Pallets for years now and have always had great service. They are friendly to work with and have always delivered on time and in perfect condition. The staff is very professional and work very hard to make sure our needs are meet! I recommend CW to anyone who is looking for crates or anything wood related!
Debra Smith
Jan 09, 2017
Report
CW Products has been our primary supplier for wooden crates and pallets for over ten years. As a large aerospace manufacturer, we demand quality, on time delivery and competitive prices. Not only has CW Products performed to our high expectations they add another critical component. Service. CW Products' service sets them apart. Whether they are out at our facility quoting custom shipping containers or working a weekend or late in the evening to take care of a last minute request for pallets, they never let us down. They have my highest regard.
Debra Smith/Triumph Composite Systems
Debra Smith/Triumph Composite Systems
