Business Details
10 Years
experience
Your Trusted Used Car Dealer in Grand Rapids
XYZ Motors is a non-traditional used car dealership established in Grand Rapids, MI, in 2016. We revolutionized the car-buying experience by eliminating pressure-based sales tactics and creating a customer-centric environment. Our climate-controlled indoor showroom allows customers to shop comfortably year-round, while our streamlined process handles paperwork, financing, and warranties in one office. Every vehicle undergoes a rigorous multi-point inspection and professional detailing to ensure quality and reliability. We specialize in a diverse inventory of pre-owned vehicles, including luxury models, trucks, and SUVs, sourced from trusted lease returns with manufacturer warranties.Our team prioritizes transparency, offering clear pricing and financing options through partnerships with major banks and credit unions. For remote buyers, we provide virtual walkarounds, CARFAX reports, and insured shipping nationwide. With a focus on employee satisfaction and customer service, we aim to redefine industry standards. Our facility includes amenities like arcade games and a kitchenette to enhance the shopping experience. We are committed to continuous innovation, offering online purchasing options and complimentary airport pick-up for in-person visits.
Services
Used Car Sales
Auto Financing
Online Purchases
Vehicle Inspections
Nationwide Delivery
Details
- Year established: 2016
Highlights and features
- We offer a no-pressure car-buying experience since 2016.
- Our vehicles undergo rigorous multi-point mechanical inspections.
- We provide 24/7 online purchasing and virtual walkaround options.
- Our team partners with major banks for competitive financing rates.
- We deliver vehicles nationwide with insured shipping options.
What people say
No-pressure environment
Thorough vehicle inspections
Competitive financing options
Convenient online process
Professional staff
Services
Used Car Sales
XYZ Motors offers a meticulously curated selection of pre-owned vehicles, including luxury models, trucks, and SUVs. Each car undergoes a comprehensive multi-point inspection and professional detailing to ensure mechanical reliability and aesthetic quality. Our inventory features lease returns with remaining manufacturer warranties, providing customers with confidence in their purchase. The climate-controlled indoor showroom allows year-round shopping in comfort, while transparent pricing and financing options make ownership accessible.
Auto Financing
We partner with major banks and credit unions to offer competitive financing options for all credit profiles. Our streamlined application process helps customers secure approval with favorable terms. Financing packages include flexible down payment options and transparent interest rate disclosures. Our advisors work to match buyers with loan products that align with their financial situation, ensuring affordability and long-term satisfaction with their vehicle purchase.
Online Purchases
Our digital platform enables customers to complete vehicle purchases remotely from start to finish. Features include live video walkarounds via FaceTime or WhatsApp, electronic document signing, and secure payment processing. Remote buyers receive CARFAX reports and can arrange insured nationwide delivery. This service caters to out-of-state customers or those preferring contactless transactions while maintaining the same quality assurance as in-person purchases.
Vehicle Inspections
Every vehicle in our inventory undergoes a rigorous mechanical evaluation by certified technicians. The process includes test drives, fluid checks, brake inspections, and suspension assessments using professional hoist equipment. We maintain strict quality standards by replacing worn components with OEM parts before vehicles reach the showroom. This ensures all pre-owned units meet our reliability benchmarks and provide safe, dependable transportation for new owners.
Nationwide Delivery
We facilitate vehicle delivery across the United States through partnerships with licensed, insured transport providers. The service includes secure loading, transit tracking, and delivery coordination at the customer's location. Remote buyers receive detailed documentation and can schedule delivery simultaneously with purchase completion. This option eliminates geographical barriers while maintaining the same quality and service standards as local transactions.
People
Gabe Sheeley
Team member at XYZ Motors committed to delivering exceptional customer service in a non-traditional car dealership environment.
James Hays
Professional contributing to XYZ Motors' mission of redefining the used car buying experience through customer-focused practices.
Isaac Brasser
Member of the XYZ Motors team dedicated to maintaining high standards in vehicle selection and customer satisfaction.
Questions
What types of vehicles do you offer?
We specialize in pre-owned cars, trucks, and SUVs including luxury models from brands like Acura, Audi, BMW, and Cadillac.
Can I buy a car remotely?
Yes, we offer virtual walkarounds, online financing, and insured nationwide shipping for remote purchases.
What financing options are available?
We partner with major banks to provide loans for various credit profiles with transparent terms and rates.
How are vehicles inspected?
Every car undergoes a multi-point mechanical inspection by certified technicians using professional equipment and OEM replacement parts.
Do you offer delivery services?
Yes, we provide insured nationwide vehicle delivery through trusted transport partners for remote buyers.
Reviews (7)
Dawn Richiert
Jan 06, 2022
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I feel so lucky to have found XYZ motors! They had 4 of the 5 types of cars I was considering. I was allowed to wander through the showroom, inspect and start whichever car I wanted. There was never any pressure or awkward feeling. Emmett seemed to appear out of nowhere whenever I had a question. He is courteous, respectful and extremely helpful. Thank you, Emmett! Everything went so smoothly that my husband even commented this was the best car buying experience hes ever had. We are sure to return!
Robert Chippewa
Nov 23, 2021
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Just purchased a new Ford F-150 from Emmett and lets just say this was the best dealership Ive ever been to and or bought a vehicle from they are very respectful and helpful never once felt rushed and didnt make me feel bad for thoroughly checking the truck over I would recommend anyone to come check out XYZ and be sure to ask for Emmett
Andrew Haan
Nov 17, 2021
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Awesome dealership! Every car is clean and well taken care of, and I trust what I drove off the lot with. Dylan was a friendly, and a great help. He took my thoughts into consideration about the vehicle and helped me get the best possible deal on an awesome car. Would recommend.
Sarah Gelinas
Oct 23, 2021
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Amazing experience purchasing a car with XYZ Motors. Dylan was awesome and made the process very simple. He was patient, had a lot of knowledge about all of the cars I inquired about, and found me exactly what I wanted within my budget. I could not be happier with my experience here and would recommend it to anyone looking for a new car!
Dale Monje
Sep 24, 2021
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My wife and I went to XYZ Motors and were greeted as soon as we walked in by Gabe. He showed us where the car we thought we were interested in but we spent 2 and a half hours looking through their inventory. Gabe left us alone while we looked checking back once in a while to see how we were doing there was no pressure to buy. We went back the next day to test drive the car we selected, our choice to wait until the next day Gabe told us we could test drive any car we were interested in on the first day we went to XYZ. The financing process was very easy. This is car buying the way it should be I
Johnny
Sep 17, 2021
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Out of state vehicle purchase experience... Customer service: 10, Gabe was a phenomenal salesman.
Communication: 10, I was kept informed through the entire process, via text, email, and mobile phone
Administrative paperwork: 10, All signature required documents were overnighted with return prepaid envelopes included. My state required document's were signed, notarized and returned promptly.
Transportation: 10, XYZ offered to coordinate the pick-up and delivery of the vehicle, however, I chose to fly in and take possession, so XYZ picked me up at the airport.
Extended Warranty: 7, I initiated
Communication: 10, I was kept informed through the entire process, via text, email, and mobile phone
Administrative paperwork: 10, All signature required documents were overnighted with return prepaid envelopes included. My state required document's were signed, notarized and returned promptly.
Transportation: 10, XYZ offered to coordinate the pick-up and delivery of the vehicle, however, I chose to fly in and take possession, so XYZ picked me up at the airport.
Extended Warranty: 7, I initiated
Jeff Hoffman
Mar 23, 2021
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I bought a 2014 Ford F 150 1 1/2 years ago and have had so many problems with it. Possible it was a flood recovered vehicle based on all of the electrical issues with the truck. I bought a lemon and they sold it to me!